Professional Documents
Culture Documents
Points to be Covered :
• What is Management?
• Concept of management
• Managers and Management
• Management as a process, Discipline, human activity,
• Definition of Management
What do you think about?
What is Management?
APPROACHES TO Management
A. Managers and Management
• Managers in today’s market must update tools and
principles on a continuous basis.
Management as a Process
Thanks
Lecture - 2
Points to Cover:
• Functions of Management
• Learning How to Manage
What are the important functions of
Management?
• Decision Making • Organizing
• Controlling • Coordinating
• Scheduling • Staffing
• Research & Development • Selecting
• Training & Development • Guiding
• Quality Control • Directing
• Planning • Follow up
Planning
• These plans may differ in focus from goals for
the short or long term but as a whole these
plans are the primary tools for preparing for
and dealing with changes in the
organization’s environment.
• The organizing, leading, and controlling
functions all come from planning.
• Planning gives Manager some purpose and
direction
• Proper planning helps in the process of motivation
• Planning provides a framework for decision making
• Proper planning results in effective utilization of
organizational resources
• Accurate forecast for future events
• Improves competitive strength of the company
• Formal planning forces Manager to examine all
areas in the organization
Organizing
• The purpose of the organizing function is to
create a structure of task and authority
relationships to achieve the organization’s
objectives.
• Organizing can be viewed as turning plans
into action and this allows an organization to
function effectively as a cohesive whole.
To establish hierarchy of power and responsibility
Authority should flow from top to bottom (Scalar
Principle, Chain of Command)
There should be no confusion to whom he reports
and who will report to him.
Clarify the exact role of supervisors, his limits of
authority and responsibilities
Line Function and Staff function should be kept
separate.
Controlling
The controlling function of management
requires 3 elements:
1. Established standards of performance.
2. Information that indicates deviations between actual
performance and the established standards.
3. Action to correct performance that does not meet
these standards.
Coordinating
Types of Coordination:
Thanks
Lecture - 3
Approaches to Management
Points to Cover:
Classical Approach
• Contribution of F.W. Taylor
• Contribution of MaxWebber
• Contribution of HenryFayol
4.5 Classical Management Theory
4.5.1 Scientific Management
4.5.2 Administrative Management
4.5.3 Bureaucratic Organization
4.5.4 Criticisms on Classical Management Theory
Thanks
Lecture - 4
Points to Cover:
Thanks
Lecture - 5
Points to Cover:
• Behavioral Science Approach
• Management Science Approach
• Contribution of MS Approach
• Limitations of MS Approach
Second Approach
Behavioral Approach
Thanks
Lecture - 6
See the discussion on Compaq:
Closed System
Open System
• The other approach is the Contingency
Approach. The Contingency Approach
stresses that the correctness of a
managerial practice is contingent on how it
fits the particular situation.
Contingency approach
Another approach to describing what managers do
is the contingency approach. It emphasizes the
need for organizations to identify the variables
which are significant for them in any particular
situation. This approach is known as the
contingency approach.
The contingency approach specifically identifies the internal
and external factors which influence the organization at any
one time. It makes managers realize that because of
differences in size, goals, working methods and people, it is
difficult to find principles of management that can be
universally applied. The contingency approach also helps
managers to identify which managerial practice is most
appropriate in a given set of circumstances.
For the practicing managers, the contingency approach is
very useful in that it constantly reminds them of the
complexity of the world in which they are operating. It
reminds them that they need to take an active role in
assessing which possible solution to a problem will work
best in the specific situation. They need to take into
consideration the effects of their decisions on other
departments as well as interested parties outside the
organization.
• Although both the systems approach and the
contingency approach have developed value
to insights on management. It is early in their
stage of development and the report card is
not complete on how these approaches will
contribute compared to other methods.
End of Lecture - 6
Thanks
Lecture - 7
Points to cover-
• What is administration?
• Difference between Administration and
Management
What is Administration?
Definitions of administration:
• A method of tending to or managing the affairs of a some group
of people (especially the group's business affairs)
• The persons (or committees or departments etc.) who make up
a body for the purpose of administering something; "he claims
that the present administration is corrupt"; "the governance of
an association is responsible to its members"; "he quickly
became recognized as a member of the establishment"
• The act of administering medication
• Government: the act of governing; exercising authority;
"regulations for the governing of state prisons"; "he had
considerable experience of government"
• The act of meting out justice according to the law.
Administration in the nutshell
It is concerned about
It puts into action the
the determination of
policies and plans laid
Nature of work objectives and major
down by the
policies of an
administration.
organization.
It is a determinative It is an executive
Type of function
function. function.
It takes decisions
It takes major decisions
within the framework
Scope of an enterprise as a
set by the
whole.
administration.
Basis of difference Administration Management
It is a middle level
Level of authority It is a top-level activity.
activity.
It is a group of
It consists of owners managerial personnel
who invest capital in and who use their
Nature of status
receive profits from an specialized knowledge
enterprise. to fulfill the objectives of
an enterprise.
It is popular with
government, military, It is used in business
Nature of usage
educational, and enterprises.
religious organizations.
Basis of difference Administration Management
Thanks
Lecture - 8
Self-actualization
Esteem
Belongingness
Safety
Physiological
Based on needs satisfaction
Douglas McGregor
Theory X & Y 1906-1964
Theory X Assumptions
• Dislike work –will avoid it Theory Y Assumptions
• Must be coerced, controlled, • Do not dislike work
directed, or threatened with • Self direction and self control
punishment • Seek responsibility
• Prefer direction, avoid
• Imagination, creativity
responsibility, little ambition, want
widely distributed
security
• Intellectual potential only
partially utilized
Douglas McGregor Theory X & Y
2000
The Technology-Driven Workplace
1990 2010
The Learning Organization
1980 2010
Total Quality Management
2000
1970
Contingency Views
2000
1950
Systems Theory
1940 2000
Management Science Perspective
1990
1930
Humanistic Perspective
1890 1990
Classical
1940 2010
1870
End of Lecture - 8
Thanks
Lecture - 9
Review of Management
thoughts
&
Case Study
End of Lecture - 9
Thanks