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A presentation on…

“QUALITY OF WORKING LIFE”


TABLE OF CONTENTS

 Introduction
 Humanisation of work
 8 Principles of QWL
 Operational Systems
 Requirements of a successful QWL
INTRODUCTION
o QWL refers to the favorableness or
unfavourableness of a job environment for
people.
o The basic objective is to develop jobs that are
excellent for people as well for production.
o It involves giving workers the opportunity to
make decisions about the jobs, the design of
their work places and what they need to make
products or to deliver services most effectively.
HUMANISATION OF WORK

 The principle of security.


 The principle of Equity.
 The principle of Individuation.
 The principle of democracy.
8 PRINCIPLES OF QWL

 Adequate and fair compensation


 Safe and healthy working conditions
 Immediate opportunity to use and develop
human capacities
 Opportunity for continued growth and
security
………..

 Social integration in the work organisation


 Constitutionalisation in the work organisation
 Work and the total life span
 The social relevance of work life
OPERATIONAL SYSTEMS(OS)
Different OS through which the concept of QW
becomes noticeable itself---

 Job enrichment
 Job rotation

 Quality circles

 Workers participation

 Organisational development
NECESSITIES THAT SUCCESSFUL QWL EFFORTS REQUIRE

 Workers must get to know the basics of


cost,quality,profits,losses and customer
satisfaction by being exposed to more than a
narrowly defined job.
 Managers must become leaders and coaches,
not bosses and dictators
 Openness and trust are necessary. QWL cannot
be used as a tool to break unions or keep them
out.
………..
 Information typically held by management
alone must be shared and suggestions made by
nonmanagers must be taken seriously
 QWL must change continually and go forward
from initial problem solving to an actual
partnership between management and
workers
TOP TEN TIPS FOR IMPROVING THE QWL

1) Have a personal vision of who you want to be and what


you want to do .

2) Test out your own personal vision with that of your


organization's - in how many ways do they support each
other? Ask questions to better understand your
organization's mission, vision and values.
 
3) Learn, and keep on learning - go to training sessions,
enrol in college courses, read books. Know why, not just
how.
………………….
4) Buddy-up - find ways to share the load with other team
members. Sharing the load makes work easier to manage and
less stressful.
5)Share your successes - this allows you to learn from the
successes of others, as well as giving you a boost when you
need
6)Get it off your chest - talk things over with your buddy, friend,
supervisor when things trouble you, don't keep it bottled up
inside.
7)Find joy in being of service to others - think about how the
person you are serving is better off as a result of your work,
and rejoice in that knowledge.
…………………….
8) Take time for breaks - pay particular attention to the
need to refresh body, mind and spirit.

9) Try out new ideas - to innovate is to grow. By using


your creativity and innovation life becomes exciting
and fulfilling.

10) Have fun at work - laughter is the best medicine, but


use only appropriate humour. Damaging someone
else's self-esteem for the fun of it is no laughing
matter.
THANK YOU

Presentation by –

Madhurjya Protim Borah (25)


Madhusmita Bezbarua (24)
Kritika Agarwal (23)
Komal Jain (22)

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