Professional Documents
Culture Documents
Customer Experience Engg - Nutan K: Kony Mobilefabric ™
Customer Experience Engg - Nutan K: Kony Mobilefabric ™
Customer Experience
Engg
- Nutan K
Customer Focus
• Addressed GIB D/W woes – Created code samples for some and opened FTRs
for others after feasibility check
• Update on Box 2 Flex – Tested on customer apps
Found 2 UI Issues mainly – a. Conversion from % to DP b. Segment size
distorted
Android plugin is planned for SP3
• Upgrade – Blue cross of Idaho – 2 weeks
• KPS synergy – BAB customer – Events Calendar, Calendar with date range
selection
• RTL tickets – customers – ADCB, DIB, Saudi Airlines, QNB
• Help reproduce iOS font issue in a very specific flow(Customer : Samba)
© Copyright 2017 Kony, Inc. All rights reserved. The information contained herein is subject to change without notice. 2
Tools and other tasks
• KURT Survey - Working closely with Kiran
• WorkOrder Mgmt App - Offline objects using MDA model files + RDBMS
• App Dev Platform Technical assessment by SoftServe – Kony vs OutSystems
• Mock Upgrades for certifying SP2 release – GIB, TMB, IndusInd
Learning – Customized build.gradle file. Hence, customers need to be aware of gradle changes and look
to replace task attributes and deprecated apis
WIP by Shradhey -
Fetch latest/selected plugins from Source control
Automate headless build/launch (using Maven, Jenkins)
Test mobile/web apps and capture screenshots, logs (using TestNG, Appium)
Applicable for android, iOS, Desktopweb
© Copyright 2017 Kony, Inc. All rights reserved. The information contained herein is subject to change without notice. 4