Jake Warshaw

Tommy Yang

Grace Eversole

Adam Thompson

Matt Zumbo

Ethan Werst
High Quality Products
vs
Recalls and Issues
 Recalls

•History

•Quantity

•Reasons
 Recalls
Settlements

$1.43 Billion 1255 lawsuits pending

OtisMed Corporation’s “Rejuvenate and ABG

CEO Charlie Chi II hip implants”

2007 2014 2016 2018

$16.6 Million $ 2.2 Billion

 Stakeholders
Who is effected?

Patients Healthcare Corporate Manufacturers

Professionals Executives
 Patients
How are they affected?

Injury Loss of Trust in

Hospital
Neptune product injury
and death prompt recall

Death Lawsuits
Hip Implant Frequently
Asked Questions

Multiple
Uninformed
Surgeries
 Healthcare Professionals
How are they affected?

Reviews of the Return

Hospital Customers
--Uninformed patients will
immediately blame hospital

Money Spent to Training

Comeback Time
--Finding more expensive --Change in operations for
alternatives production process
 Management
How are they affected?

Customer/Patient Reviews Shareholder Backlash

“They should know “The share price of Stryker
what they are putting slipped 1.9% to close at
in someone’s body.” $138.36 following the news
--Patient complaint in release.”
lawsuit (Drugwatch) --Zack’s Equity Research
(Nasdaq)

Settlement Costs
 Manufacturing
How are they affected?

Repair and Replacement Costs Safety Checks and Protocol

A “huge undertaking” to help The FDA has instructed Stryker
streamline the recall process products to be verified using a
and improve device more complex and time
manufacturing consuming microbiological
method
- Froedtert Health at MedTech
Intelligence conference - Zack’s Equity Research (Nasdaq)

Corporate Backlash
Settlements
History

Settlement Costs
• 2014= $ 1.43 Billion dollars paid
• 2016= $ 2 Billion dollars paid
• 2018= Over 1,600 currently filed
lawsuits
 Our Vision

Stryker Product Safety

Customers Patients
 Re-Obtaining Stakeholder Trust
Getting to the Point

The Problem
• Poor Product Safety that has caused necessary recalls
• These recalls have:
• Lost Stryker billions of dollars in settlements
• Obliterated our reputation

Bridging the Gap

-Need to regain our
stakeholder trust

End Goal
-Make our Patients,
Customers, Managers,
and Manufacturers
comfortable again.
Lawsuits Research
Settlements/ Lawsuits Research
"Stryker and the FDA are particularly concerned abo
ut these cases, since a requirement for continuing to “When the patients are uninformed ab
use these devices under the [Certificate of Medical
Necessity] is to ensure that all users are adequately
out the recall they immediately turn to
trained," the FDA reported. "When used incorrectly, blaming the hospital”
the Neptune 1 Silver and the Neptune 2 Ultra Waste Via: hospital journal online den
Management Systems can cause hemorrhaging and
soft tissue, muscle, and vital organ damage that can
lead to serious injury and/or death.”
Via: Mass Device
Via: Journal of Healthcare