Professional Documents
Culture Documents
OLIVER G. CAPUNO
Psychologist / DCTRCDD
OBJECTIVES
At the end of the session, the participants must
be able to:
Define group facilitation
Understand critical reflection
Enumerate facilitation styles
Discuss facilitation skills & responsibilities
Learn how to manage difficult behavior
during sessions
Identify individual core competencies
FACILITATION
DEFINITION:
This is a process which __________ a group of people
driven by a common _________.
GROUP OF PEOPLE
ENCOURAGES
Provide
focus &
direction
GROUP FACILITATION
HIGHLY ORGANIZED
CRITICALLY REFLECTIVE
SKILL-BASED
EXPERTISE & APPROACH OF
FACILITATORS
PRINCIPLES OF RESPECT,
TOLERANCE, TRUST,
TRANSPARENCY
FACILITATION
STYLES How Direction
Directive/Non-
directive Information
What instruction
Delegation/non- Independent
delegation functioning
Self-motivating
The release of pent-up emotions
Disclosing/Non- Self-disclosure
disclosing Boundaries?
Ground rules?
FACILITATION
SKILLS
Non-verbal
1. Ability to listen Body language
Absorbing what is Eye contact
said Facial expression
Letting them know
they are heard
Verbal
Paraphrasing
Summarizing,
Clarifying
Providing feedback
2. Assertiveness Open, direct,
honest manner
Mutual respect
Inappropriate
behavior
(aggression,
manipulation)
Assertive
communication
3. Self-awareness
Inner landscape (what & why)
Evaluate individual qualities, skills, practice
Acknowledge limitations
4. Critical consciousness
Social landscape of predominant ideas
Societal issues, inequality, unfairness,
marginalization
5. Critical thinking
Capacity to analyze, go beyond simple/obvious
responses to information
Look for underlying assumptions, alternative
explanations
7. Respect 9. Flexibility
People’s rights Rigidity is anathema
PURPOSE PROCESS
FACILITATOR
ENERGIZER ELABORATOR
GATEKEEPER EVALUATOR
OBSERVER
ROLES: UNHELPFUL
AGGRESSOR
JOKER BLOCKER
FACILITATOR
RECOGNITION
SELF-CONFESSOR
SEEKER
FACILITATOR
BYSTANDER
DIFFICULT
BEHAVIOR
The member who Ask them to suggest a
always point out solution to the difficulty
they have identified
difficulties
Regard the statement of
difficulty as an invitation
to built, not as an obstacle
The clique
The whisperer