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  • Listening Skills - Tayyab - Presentation 1

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    Tayyab Zulfiqar
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    This document discusses listening and how to improve listening skills. It defines listening as understanding and responding to oral communication, and notes that listening is an active process of selecting information with the mind, as opposed to merely hearing with the senses. It provides tips for improving listening skills, such as preparing with a positive attitude, avoiding distractions, and holding judgment. Barriers to effective listening include poor perception, noise, lack of motivation and more thinking than listening. The document outlines the CARESS process of listening and the ten commandments of listening advocated by Keith Davis.

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    This document discusses listening and how to improve listening skills. It defines listening as understanding and responding to oral communication, and notes that listening is an active process of selecting information with the mind, as opposed to merely hearing with the senses. It provides tips for improving listening skills, such as preparing with a positive attitude, avoiding distractions, and holding judgment. Barriers to effective listening include poor perception, noise, lack of motivation and more thinking than listening. The document outlines the CARESS process of listening and the ten commandments of listening advocated by Keith Davis.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    39 views12 pages

    Listening Skills - Tayyab - Presentation 1

    Uploaded by

    Tayyab Zulfiqar
    This document discusses listening and how to improve listening skills. It defines listening as understanding and responding to oral communication, and notes that listening is an active process of selecting information with the mind, as opposed to merely hearing with the senses. It provides tips for improving listening skills, such as preparing with a positive attitude, avoiding distractions, and holding judgment. Barriers to effective listening include poor perception, noise, lack of motivation and more thinking than listening. The document outlines the CARESS process of listening and the ten commandments of listening advocated by Keith Davis.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 12

    “Was I paying attention”

    What is Listening ?

    Listening is the ability to understand & respond effectively


    to oral communication

    If we were supposed to talk more than we listen, we


    would have two mouths & one ear.

    -------Mark Twain
    Meaning

     Listening is with the mind


     Hearing with the senses
     Listening with Conscious
     An active process of electing information
     Ideas, Attitude & Emotions
     Interpersonal & Oral Exchange.
    How to Improve Your Listening Skills?

     Accept the Listening is hard word.


     Prepare to listen and have a Positive attitude.
     Keep an open mind & resist distractions.
     Understand & concentrate on the text.
     Listen not only with your ears but also with your eyes.
     Hold your tongue & delay judgment.
    Most People tend to be “hard of
    listening” rather then hard of hearing
    Barriers in Listening…….

     Poor Perception
     Noise
     Lack of Motivation
     False Listening
     More thinking than listening
     Personal reactions
     Lack of interest
    The Process of Listening
     C--- Concentrate on what the speaker is saying.
     A--- Acknowledge with correct body language.
     R--- Research to understand what the speaker is saying
     E--- Excersice Control
     S--- Sense the Non-Verbal Message
     S--- Structure put the message in order
    THE TEN COMMANDMENTS KEITH DAVIS

     Stop talking.
     Put the talker at ease.
     Show him that you want to listen.
     Remove Distractions.
     Empathize with him
     Be Patient.
     Hold Your temper.
     Go Easy on Arguments & Criticism.
     Ask Question.
     Stop talking again.
    Types of Listening

     Active & Passive


     Positive & Negative
     Observation

     Selective

     Evaluating

     Active
    DIFFERENCE BETWEEN HEARING &
    LISTENING

     Hearing is passive, while Listening is active.

     Listening is with mind, and Hearing is with Ears.

     Listening is a process of making evaluation and


    judgment of the thought, while hearing is only a simple
    reception of sound.
     Listening Skills practice makes
    perfect…

    THANK YOU FOR YOUR


    ATTENTION!!!

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