Professional Documents
Culture Documents
Skill Gap Analysis
Skill Gap Analysis
1
Identify the Needed Skills
2
What is a critical skill?
3
Analysis and data collection
Position descriptions
6
Identify individual employees’ competencies
and skill levels
7
What the database does for you
8
Example of an agency database
Critical Skills for existing jobs
customer
service responding to
by email use of ALDER
telepho requests database
admin clerk I ne/now filing/now /now /future
use of
spreads
answering heet
telepho progra
Jane Doe ne ms type 35 wpm filing use of cash register
answering
telepho copy machine
Bill Smith type 35 wpm ne cook repair knowledge of Word program
knowledge of
furniture AKSAS
Bobby Joe type 40 wpm filing moving and Akpay use of cash register
9
Skill Gap Analysis
10
Questions?
Comments?
Concerns?
11