Professional Documents
Culture Documents
Human requirements
(Job- and –personal Human
Information behaviors
related) Collected Via Job
Analysis
Performance
standards
National Occupational Classification (NOC), Position Analysis Questionnaire (PAQ), Functional Job Analysis (FJA),
Fleishman Job Analysis Survey (FJAS)
Role of Job Analysis in Human Resource
Selection
Uses of Job Analysis Information
Recruitment
and selection
EEO
compliance Information Compensation
Collected via Job
Analysis
Discovering Performance
unassigned duties appraisal
Training
The legal standards identified by Thompson and
Thompson
1. Job analysis must be performed and must be for the job for which the
selection
instrument is to be utilized.
2. Analysis of the job should be in writing.
3. The job analysts should describe in detail the job analysis procedures used.
4. Job data should be collected from a variety of current sources by
knowledgeable
job analysts.
5. Sample size of individuals serving as subject matter experts should be large
and
representative of the jobs for which the device will be used.
6. Tasks, duties, and activities should be included in the analysis.
7. The most important tasks should be represented in the selection device.
8. Competency levels of job performance for entry-level jobs should be
specified.
9. KSAs should be specified, particularly if a content validation model is followed.
Steps in Job Analysis
Note: Use a
questionnaire like this
to interview job
incumbents, or have
them fill it out.
FIGURE 4–3 Job Analysis Questionnaire for Developing Job Descriptions (cont’d)
Direct Observation
WHEN NOT?
Methods for Collecting Job
Analysis Information: Observation
Information Source Advantages
Observing and noting the Provides first-hand
physical activities of information
employees as they go about Reduces distortion
their jobs by managers. of information
Disadvantages
Time consuming
Reactivity response distorts
employee behavior
Difficulty in capturing
entire job cycle
Of little use if job involves a
high level of mental activity
KEEP IN MIND
Analysts conducting direct observation sessions
should be aware that regardless of the
observation technique employed, their presence
may change the behaviour of the employees.
Imagine yourself at work, and an unfamiliar
individual with a clipboard begins to write down
everything you do. Knowing you are being
watched, you may respond by doing your work
according to what you think the observer is looking
for rather than doing it as you would in the normal
day-to-day routine.
Task Statement
A task statement is a discrete sentence containing one action verb that
concisely describes a single observable activity performed by a job
incumbent. Task statements are based on data collected from a variety
of sources including archival information, structured interviews,
questionnaires, and direct observation and report on specific KSAO.
Task inventories
Task inventories are structured work-oriented surveys
that break down jobs into their component tasks and
ask job incumbents and supervisors to make judgments
about activities and tasks, tools and equipment, and
working conditions involved in the job. A well-constructed
survey permits workers to define their jobs in relation to a
subset of tasks appearing on the inventory.
technique
Critical incidents are examples of effective and ineffective
work behaviours that are related to superior or inferior
(CIT)
performance. The critical incident technique generates
behaviourally focused descriptions of work activities.
After the incidents are gathered, they are edited and reviewed by a
panel of SMEs (subject matter experts) who sort the incidents into
themes or dimensions that they believe characterize the complete
set of incidents (At least 60 percent of the SMEs must agree that an
item belongs in a dimension; if this criterion is not met, the item is
dropped.)