®

PRINCE2 FOUNDATION Version 5.6.1

Quality

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PRINCE2® FOUNDATION

 Quality

PRINCE2® manual page 47

Workbook page 73

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PRINCE2® FOUNDATION

Quality
Information hierarchy

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Quality
Introduction
● Products must meet expectations to deliver benefits
● There is a need to understand:
● the scope of products to be created
● the quality criteria to measure the products against

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Quality
Management products
● Product Description
Manual 251
● Governs a product's development, review
and approval. Workbook 83

● Project Product Description

● Initial scoping activity, customer's quality Manual 256
expectations and project's acceptance criteria
Workbook 80
● Quality Management Strategy
● How the quality management systems will
be applied Manual 257
● Quality Register Workbook 78
● Lists the quality events planned and undertaken

Manual 258

Workbook 82

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Quality
Aspects of quality
● Quality planning is about defining the products and their quality
criteria and the quality methods
● Quality control operational techniques to fulfil requirements and
identify ways to improve.
● Quality assurance is an independent review that planning and
control work is adequate.

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Quality
Planning
● Planning
● Understand the customer's quality expectations
● Define acceptance criteria in the Project Product Description
● Formulate the Quality Management Strategy
● Write Product Descriptions
● Set up the Quality Register

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Quality
Control
● Control
● Implementing quality methods
● Maintain quality & approval records, gain acceptance
● Quality methods; to verify each products quality
● In process when quality is built into products, eg, pilots
● Appraisal assess for completeness, eg, testing or quality
inspection

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Quality
Quality review technique
● Quality inspection appraisal quality method
● Key parties confirm product is ready for approval
● Baselines the product for change control
● Quality review team roles
● Chair, presenter, reviewer, administrator
● Quality review steps
● Preparation; product is reviewed
● Review meeting; product is determined as complete, conditionally
complete or incomplete
● Follow-up; products are signed off as completed records updated

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Quality
Quality assurance
● Independent of the project management team
● Reports to corporate or programme management
● Quality assurance (QA) is not the same as Project Assurance (PA)
● PA assures project is being conducted properly to stakeholders
● QA assures project is being conducted properly to organisation
● PA reports to the Project Board
● QA is independent of the Project Board

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Quality
Principles
● Continued business justification
● Learn from experience
● Defined roles and responsibilities
● Manage by stages
● Manage by exception
● Focus on products
● Tailor to suit project environment

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