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  • Importance of Listening

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    Prisha Tewari
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    Listening skills are important for improving relationships, knowledge, and understanding while preventing problems from escalating. Effective listening requires concentrating without interrupting and involves letting the speaker finish, asking questions to check understanding, and paraphrasing what was said. Barriers to listening include interrupting, distraction, seeing discussions as competitive, and trying to be overly helpful.

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    Listening skills are important for improving relationships, knowledge, and understanding while preventing problems from escalating. Effective listening requires concentrating without interrupting and involves letting the speaker finish, asking questions to check understanding, and paraphrasing what was said. Barriers to listening include interrupting, distraction, seeing discussions as competitive, and trying to be overly helpful.

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    © All Rights Reserved
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    4 views4 pages

    Importance of Listening

    Uploaded by

    Prisha Tewari
    Listening skills are important for improving relationships, knowledge, and understanding while preventing problems from escalating. Effective listening requires concentrating without interrupting and involves letting the speaker finish, asking questions to check understanding, and paraphrasing what was said. Barriers to listening include interrupting, distraction, seeing discussions as competitive, and trying to be overly helpful.

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    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
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    of 4

    Listening Skills

    Jon Boyes Curriculum and Work-Related Learning Officer


    Listening Skills

    Why listening skills are important


    • Improves relationships
    • Improves our knowledge
    • Improves our understanding
    • Prevents problems escalating
    • Saves time and energy
    • Can save money
    • Leads to better results
    Listening Skills

    Barriers to effective listening


    • Interrupting – knowing the answer
    • Trying to be helpful
    • Seeing discussion as competition
    • Distraction - red flag words – emotional triggers
    • Gap searching
    Simple listening technique
    1. Listen
    • Don’t interrupt
    • Let the speaker finish
    • Concentrate on what is being said and how it is being said
    • Make notes if this helps
    • Show the speaker that you are listening
    2. Question
    • Check understanding
    3. Summarise
    • Paraphrase what the speaker has just told you

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