III.

Discipline

CONTENTS IV.Quality of Work Life

V.The Individual’s Responsibility to the

Organization
Discipline is a management action to enforce
organizational standards.

Preventive Discipline
Corrective Discipline
1.preventive discipline
is action taken to encourage employees to follow standards
and rules so that infractions do not occur.

2.Corrective discipline
is action that follows infraction of a rule.
it seeks to discourage further infractions so that future acts
will be in compliance with standards.
Most employers apply a policy of Progressive
Discipline :
There are stronger penalties for repeated
offenses.
The purpose is to give an employee an
opportunity for self-correction before more
serious penalties are applied.
A Progressive Discipline System

Discha
Suspe
nsion rge for
1–3
days for cause
Writt
suspen one
Verbal
en sion week
reprima
nd by
repri from or
supervis mand work longer
or
with
a
J. Lloyd Suttle defined quality of work life
as the “degree to which members of a
work organization are able to satisfy
important personal needs through their
experiences in the organization”
It was developed by Frederick Herzberg on the
basis of his studies indicating that the most
effective way to motivate workers was by
focusing on higher-order needs.

note:Job Enlargement is different

breadth and depth
Job enlargement vs. Job enrichment

Higher
Job Job enrichment
Accent order enrichment and enlargement
on needs
(focus on
depth) Lower Routine job Job enlargement
order

few many

Number of tasks
(focus on breadth)
How can jobs be enriched?
• Job characteristic approach developed by J. Richard
Hackman and Greg Oldham
• Five CORE DIMENSIONS:
• Skill variety
• Task identity
• Task significance
• Autonomy
• feedback
 • Allows employees to perform different
Skill variety operations that often require different skills

• Allows employees to perform a complex

Task identity piece of the work

• Amount of impact, as perceived by the worker,

Task significance that the work has on other people

• Gives employees some discretion and control

Autonomy over job related decisions

• Information that tells workers how well they

Feedback are performing .Can be positive or negative
The expected benefits of these programs are
increased employee morale,productivity,and
organizational effectiveness.
Organizational Citizenship
Dues-Paying
Blowing the Whistle on Unethical Behavior
Mutual Trust
• 1.Organizational Citizenship
Helping others and cooperating with them, complying with rules, positive attitude etc.

• 2.Dues-Paying
Respect to others; Performing at an above-average level etc.

• 3.Blowing the Whistle on Unethical Behavior

Disclose the unethical behaviors

• 4.Mutual Trust
Trust each other. 10-14
 THANK YOU
FOR YOUR listening