Professional Documents
Culture Documents
Manajemen Perubahan
Manajemen Perubahan
IRAWAN YUSUF
Fakultas Kedokteran
Universitas Hasanuddin
PENDAHULUAN
MENGAPA BERUBAH????
Perubahan kebutuhan masyarakat
Kompetisi yang semakin ketat
Globalisasi
Perubahan kebijakan pemerintah (UU
Sisdiknas, BHP, quality-assurance)
Kemajuan teknologi komunikasi dan
informasi
PENDAHULUAN
GOOD UNIVERSITY TEACH, GREAT
UNIVERSITY TRANSFORM:
Knowledge to product
Human resource to human capital
Imagination to reality
harmfull
MASA
KONDISI
TRANSISI
SAAT INI KONDISI
YANG DIHARAPKAN
• Low stability
Established equilibrium
that continues • High emotional stress
indefinitely until
• High (often undirected) energy
something disrupts it • NEW VISION
• Control becomes major issue
• Past patterns of behavior become
Stability
highly valued
• Conflict increases
Feeling of security
MANAJEMEN PERUBAHAN & TRANSISI
(WORKING ON THE GAP)
1. EXPLORING 3. VENTURING
Involving people as many as • Analizing the gap
possible to have : • Anticipating resistance and
• Sharing vision gaining the commitment
• Agreed upon SWOT feeling • Providing opportunities for
innovation and creativity
Pilot and implementation
Redistributive factor
Destabilisation effect
Culture incompatibility
RESISTENSI TERHADAP
PERUBAHAN
POWERFUL
I GET (+) MAN VICTIM
SUCCESSFUL
I DON’T GET (-) LOOSER RESISTER
Relational intelligence
Creative intelligence
Systemic Approach
TOP DOWN
TECHNOLOGICAL
ORGANISATION
STRUCTURAL
POLITICAL
SOCIAL
DEPARTMENT
INDIVIDUAL
BOTTOM UP
TRANSFORMATIONAL INTELLIGENCE APPROACH
CQ CQ
RQ PQ
MQ
CQ
Methods for dealing with resistance to change
Approach Commonly used Advantages Drawbacks
in situation
Participation + Where the initiatiors People who participate Can be very time-
does not have all will be committed to consuming if
involvement
the information implementing change, participators
and any relevant
they need to design an
information they
design the change, have will be inappropriate
and where others integrated into the changes
have considerable change plan.
power to resist.
Methods for dealing with resistance to change`(Con.)