Voice of the Supply Chain

Topline Research Results

March-April 2012

Supply
Chain
Insights
 Agenda

Overview
Demographics
What Defines Supply Chain Excellence?
Current State of Supply Chains
Future State of Supply Chains
Wrap-up

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Supply Chain Tipping Points

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Supply Chain Tipping Points

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 A Supply Chain
is a Complex System
with Complex Processes
with Increasing Complexity

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The Effective Frontier

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 Agenda

Overview
Demographics
What Defines Supply Chain Excellence?
Current State of Supply Chains
Future State of Supply Chains
Wrap-up

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Study Overview

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 Who is the
Voice of the Supply Chain?

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61 Respondents from 44 Companies

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Supply Chain Organization

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Global Operations

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 Agenda

Overview
Demographics
What Defines Supply Chain Excellence?
Current State of Supply Chains
Future State of Supply Chains
Wrap-up

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Evolution of Supply Chain Process
Excellence

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Supply Chain Excellence Definition

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Examples of Supply Chain Excellence:
Open-Ended

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 Agenda

Overview
Demographics
What Defines Supply Chain Excellence?
Current State of Supply Chains
Future State of Supply Chains
Wrap-up

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Supply Chain Pain Points:
All vs. Largest

“Other” Pain Points

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Supply Chain Pain Points:
Others Volunteered

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IT Systems:
Quantity

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 IT Systems:
Importance & Satisfaction

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IT Systems Satisfaction

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Center of Excellence

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Center of Excellence
Importance vs. Performance

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 Agenda

Overview
Demographics
What Defines Supply Chain Excellence?
Current State of Supply Chains
Future State of Supply Chains
Wrap-up

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IT Trends Excited About (Top 3)

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Supply Chain Focal Points
for Next 2 Years

“Other” Focal Points

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Supply Chain Focal Points for Next 2 Years:
Others Volunteered

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Supply Chain 2020 Tipping Points

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 Agenda

Overview
Demographics
What Defines Supply Chain Excellence?
Current State of Supply Chains
Future State of Supply Chains
Wrap-up

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 Summary

• The most effective supply chains are

designed and created. Today, supply chain
fundamentals are more important. Talent
development essential.

• In 2012, we celebrate 30 years of supply

chain management. There is still much to
be done.

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Thanks to all our Respondents!
 Who is Lora?

• Founder of Supply Chain Insights

• Partner at Altimeter Group (leader in open
research)
• 7 years of Management Experience leading
Analyst Teams at Gartner and AMR Research
• 8 years Experience in Marketing and Selling
Supply Chain Software at Descartes Systems
Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and
Distribution operations for Clorox, Kraft/General
Foods, Nestle/Dreyers Grand Ice Cream and
Procter & Gamble.

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Where do you find Lora?

Contact Information: loracecere@gmail.com

Blog: www.supplychainshaman.com
(3500 pageviews/month)
Twitter: lcecere 2900 followers. Rated as the
top rated supply chain social network user.
Linkedin: linkedin.com/pub/lora-
cecere/0/196/573 (2300 in the network)

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