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Housekeeping Presentation: Challenges Faced by Housekeeping in A Beach Resort Hotel

The document discusses the challenges faced by housekeeping departments in beach resort hotels. It identifies issues such as dust, humidity, floor maintenance, stock shortages, lack of manpower, and bad manners among staff. Maintaining cleanliness and hygiene is important but made more difficult by environmental factors like dust and humidity in rooms near the beach. Remote locations also pose stock and staffing challenges for housekeeping operations.

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harshal kushwah
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687 views12 pages

Housekeeping Presentation: Challenges Faced by Housekeeping in A Beach Resort Hotel

The document discusses the challenges faced by housekeeping departments in beach resort hotels. It identifies issues such as dust, humidity, floor maintenance, stock shortages, lack of manpower, and bad manners among staff. Maintaining cleanliness and hygiene is important but made more difficult by environmental factors like dust and humidity in rooms near the beach. Remote locations also pose stock and staffing challenges for housekeeping operations.

Uploaded by

harshal kushwah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
  • Housekeeping Overview: Introduces the role and responsibilities of the housekeeping department in a hotel, emphasizing cleanliness and guest comfort.
  • Types of Housekeeping: Explains the different types of housekeeping, contrasting domestic and industrial applications.
  • Challenges Faced by Housekeeping: Outlines various challenges faced by housekeeping staff in a beach resort hotel, covering multiple issues across pages.
  • Bad Manners: Addresses the impact of staff behavior on hotel reputation and guest satisfaction.
  • Closing: Visually concludes the presentation with images and a thank you note.

HOUSEKEEPING PRESENTATION

CHALLENGES FACED BY HOUSEKEEPING


IN A BEACH RESORT HOTEL

• SUBMITTED TO- SUBMITTED BY-


SHUSHMA ROY HARSHAL KUSHWAH
KASHISH THAKURANI
HOUSE KEEPING

• HOUSEKEEPING IS AN OPERATIONAL DEPARTMENT IN A HOTEL, WHICH IS


RESPONSIBLE FOR CLEANLINESS, MAINTENANCE, AESTHETIC UPKEEP OF
ROOMS, PUBLIC AREA, BACK AREA AND SURROUNDINGS.
• A HOTEL SURVIVES ON THE SALE OF ROOM, FOOD, BEVERAGES AND OTHER
MINOR SERVICES SUCH AS THE LAUNDRY, HEALTH CLUB SPA AND SO ON
• HOUSEKEEPING HAS TASKS THAT CAN MAKE GUEST FEEL COMFORTABLE
DURING THEIR STAY IN HOTEL. HOUSEKEEPING DEPARTMENT ENSURE THE
CLEANLINESS AND HYGIENE IN ALL HOTEL AREAS.
TYPES OF HOUSEKEEPING
• DOMESTIC HOUSEKEEPING - REFERS TO HOUSEKEEPING
MAINTENANCE IN A HOUSE.

• INDUSTRIAL HOUSEKEEPING - APPLIES TO HOUSEKEEPING


MAINTENANCE COMMERCIAL LODGING ESTABLISHMENTS LIKE
HOTELS, RESORTS, INN.
CHALLENGES FACED BY HOUSEKEEPING
IN A BEACH RESORT HOTEL
BEACH RESORT HOTEL-
BEACH RESORT ARE THOSE HOTEL WHICH ARE SITUATED NEAR BY THE
BEACHES OR THE LANDSCAPE AREA.
HOUSEKEEPING DEPARTMENT IN BEACH RESORT HOTEL-
THE LIFE OF A HOUSEKEEPER AT A RESORT IS NOT A GLAMOROUS
ONE. AS A RESORT HOUSEKEEPER YOU ARE INDIRECTLY RESPONSIBLE
FOR THE HEALTH OF THE GUEST.
92% OF EMPLOYEES IN THE RESORT HOUSEKEEPING FIELD ARE
FEMALE AND ONLY 8 % ARE MALE
Challenges faced by housekeeping
in a beach resort hotel

• DUST PROBLEM-
• HYGIENE AND SAFETY ARE AN IMPORTANT RESPONSIBILITY FOR HOUSEKEEPING STAFF, AS WELL AS
TO MONITOR ROOM MAINTENANCE AND MAKE SURE THAT THE RESORT’S STANDARDS ARE BEING
ADHERED TO.
• DUST CLEANING BELOW THE BED, TABLES, CHAIRS AND OTHER FURNITURES IN THE ROOMS ON DAILY
BASIS
• WALLS ARE VERY IMPORTANT AS THEY GET SPOILED WITH STAINS AND MOSTLY DUST BY THE
WINDOW SIDE OR FROM THE AC VENT.
CHALLENGES FACED BY HOUSEKEEPING
IN A BEACH RESORT HOTEL

• HUMIDITY-
• ON THE BEACH SIDE RESORT HOTELS THERE IS SO MUCH HUMIDITY WHICH INCREASE HEAT OF
THE ROOMS.
• HOUSEKEEPING DEPARTMENT HAS TO TAKE CARE OF ALL MECHANICAL THINGS LIKE AC, FANS,
ETC.
• HUMIDITY DOES WOODWORK INSIDE A HOUSE. FLOORBOARDS BEGIN TO CREAK AND BEND
AS A RESULT, AND YOUR FURNITURE WILL GET DAMAGED IF YOU DON’T DEAL WITH THE ISSUE
• PEELING PAINT AND WET STAINS ON THE WALL ARE ALSO WARNING SIGNS THAT HUMIDITY
LEVELS ARE OUT OF CONTROL.
CHALLENGES FACED BY HOUSEKEEPING
IN A BEACH RESORT HOTEL
• MAINTANANCE OF FLOORING-
• HOTELS NEED FLOORING THAT IS EXTREMELY LONG LASTING AND DOES NOT REQUIRE
FREQUENT REPLACEMENTS.
• SPOT CLEANING FOR CARPETS IS TIME CONSUMING, INEFFECTIVE AND EXPENSIVE, AS STAINS
AND ODORS SOMETIMES RESIST ALL ATTEMPTS AT REMOVAL.
• SOMKETIMES THERE IS A STAINS AND SEALINGS ON FLOOR.HOUSEKEEPING DEPARTMENT
HAVE TO MAINTAIN IT TIME TO TIME.
CHALLENGES FACED BY HOUSEKEEPING
IN A BEACH RESORT HOTEL
• STOCK PROBLEM-
• THERE ARE MANY RESORTS WHICH IS SITUATED AT ISLANDS. WHERE IT IS DIFFICULT TO SEND
EQUIPMENTS.
• IN SOME RESORTS STOCK IS NOT ENOUGH FOR THE DEPARTMENT
CHALLENGES FACED BY HOUSEKEEPING
IN A BEACH RESORT HOTEL

• MANPOWER-
• MANPOWER IS THE THING WHICH IS VERY ESSENTIAL TO PERFORM EVERY TASK.
• MOST OF THE RESORT HOTELS PLACED AT ISLANDS, MOUNTAIN AND BEACHES SIDE
HOTEL SO EMPLOYESS DOES NOT GO THERE FOR WORK.
• THEY HAVE LESS MANPOWER.
• 92% OF EMPLOYEES IN THE RESORT HOUSEKEEPING FIELD ARE FEMALE AND ONLY 8
% ARE MALE
CHALLENGES FACED BY HOUSEKEEPING
IN A BEACH RESORT HOTEL
• MANPOWER
• STOCK
• MAINTANANCE OF FLOORING
BAD MANNERS
• BAD MANNERED STAFF IS ONE OF THE MOST COMMON
HOUSEKEEPING ISSUES THAT CAN IMPACT PROFITS. GUESTS WILL
REMEMBER ANY IMPOLITE STAFF MEMBERS AND WILL LIKELY TELL
OTHER PEOPLE WHO ARE LOOKING TO BOOK HOLIDAYS. BY
CHECKING COMMENTS CARDS AND ONLINE REVIEWS YOU WILL BE
ABLE TO SEE IF THERE ARE ANY COMPLAINTS ABOUT SPECIFIC
MEMBERS OF STAFF.

HOUSEKEEPING PRESENTATION CHALLENGES FACED BY HOUSEKEEPING IN A BEACH RESORT HOTEL • SUBMITTED TO- SUBMITTED BY- SHUSHMA ROY
HOUSE KEEPING • HOUSEKEEPING IS AN OPERATIONAL DEPARTMENT IN A HOTEL, WHICH IS RESPONSIBLE FOR CLEANLINESS, MAINTENANCE, AES
TYPES OF HOUSEKEEPING • DOMESTIC HOUSEKEEPING - REFERS TO HOUSEKEEPING MAINTENANCE IN A HOUSE. • INDUSTRIAL HOUSEKEEPING -
CHALLENGES FACED BY HOUSEKEEPING IN A BEACH RESORT HOTEL BEACH RESORT HOTEL- BEACH RESORT ARE THOSE HOTEL WHICH ARE SITUATED
• DUST PROBLEM- • HYGIENE AND SAFETY ARE AN IMPORTANT RESPONSIBILITY FOR HOUSEKEEPING STAFF, AS WELL AS TO MONITOR ROOM MAIN
CHALLENGES FACED BY HOUSEKEEPING IN A BEACH RESORT HOTEL • HUMIDITY- • ON THE BEACH SIDE RESORT HOTELS THERE IS SO MUCH HUMID
CHALLENGES FACED BY HOUSEKEEPING IN A BEACH RESORT HOTEL • MAINTANANCE OF FLOORING- • HOTELS NEED FLOORING THAT IS EXTREMELY
CHALLENGES FACED BY HOUSEKEEPING IN A BEACH RESORT HOTEL • STOCK PROBLEM- • THERE ARE MANY RESORTS WHICH IS SITUATED AT ISLAN
CHALLENGES FACED BY HOUSEKEEPING IN A BEACH RESORT HOTEL • MANPOWER- • MANPOWER IS THE THING WHICH IS VERY ESSENTIAL TO PERFO
CHALLENGES FACED BY HOUSEKEEPING IN A BEACH RESORT HOTEL • MANPOWER • STOCK • MAINTANANCE OF FLOORING

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