EXECUTING NIGHT SERVICE AND TURN DOWN OF BED

Turn down service is one of the special services in

which a room is cleaned and refreshed, and bed linen is turned down for sleeping, usually during the period wherein the guest is not in the room.

Steps:
Roll the room boys cart towards the guest room. (place the cart in front of the door)
Activate the door bell or knock gently (give

few seconds in between knocks or in activating the doorbell) Hang the make-up sign to alert others that the room is being serviced (hang it on the door knob)

 Turn down the bed (remove the bed cover, fold it

neatly and place it inside the closet) Fold the right corner of the blanket in triangular position as shown Draw the heavy curtains back (pull the curtain pulley (if any) Refill the jug (refill the jug with water and ice)

 Remove room service tray if there is any. Un-

cleared left-overs can breed bacteria and foul odor inside the room. (bring them to service station for the pick-up of the room service waiter) Replenish towels (use fresh ones) Check the garbage can for trash that needs to be disposed (empty it into the trash bag of the cart) Empty and wash the ashtray (wipe it with dry cloth)

 Wash soiled drinking glasses (wash then with soap and water and wipe them dry with a clean cloth) Check the bathroom (change soiled towels with fresh ones.)
Turn off the lights but leave one lamp on. (at

least one lamp makes the room visible)