Procedure

Make Up Room
Practice Examination
Nur Azizah
XII PH 1
 Step by Step Make Up Room
1. Knock the door and identify your self. (3 times and 3
times knocks with 10 seconds space between)
2. Enter the room slowly and greet the guest. (it doesn’t matter if
there are no guest inside)

3. Open the curtain. (Day curtain / vitrage and night curtain / black
out).
4. Identify everything that belonging to the guest such as cell phone
and note book. (For the occupied room).

5. Check the mini bar and hotel property and report to the Order
Taker in case of consume, broke, or lost.
6. Stripping the bed and bath room.

7. Put all the glass to the wash basin.

8. Pour chemical to the toilet bowl and bath tub surface and let it react.

9. Make up the bed properly.

10. Wash, clean and dry all of the glass.
11. Scrub, wash and dry the vanity counter.
12. Scrub, clean and dry the entire toilet surface. (Toilet tank, toilet cover,
toilet seat, toilet bowl, and area behind toilet bowl).
13. Dusting all of the furniture by clockwise or anti clockwise from top
to down surface.

14. Refill the guest supplies and room amenities.

15. Change the towels. (Occupied rooms: change the towels that putted in
the bath tub or on the floor and leave “make it tidy” the others).

16. Clean the room floor. (By vacuum cleaner / lobby duster / broom).
17. Mop the floor (only for the parquette or marble or tile floor)

18. Make the final checking and make sure that everything is done
perfectly
19. Clean the front of the door area.
20. Close the door properly.