Laundry

Hospitality Services and

Hotel Management

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 Laundry

 The laundry department is responsible

for the cleaning and maintenance of all
linens.
 The staff includes the laundry
supervisor, laundry attendants, and
seamsters.

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 Staff

 Laundry supervisors- supervises the

attendants and seamsters. The supervisor is
also responsible for keeping track of all
linens and replacing linens when necessary.
 The laundry attendants perform all the
tasks involved in washing laundry. The
seamsters repairs worn or torn linens.
Seamsters used to be called seamstresses.

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 Washing Laundry

 Tasks include washing laundry, care of

linens, and inventory of linens
 Washing laundry includes five steps: sorting,
washing, drying, folding, and storing.
 The purpose of washing laundry is to make it
clean, sanitary, and attractive.

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 Sorting

 Before laundry can be washed, it must be

sorted.
 Sorters should separate laundry into these
piles: regular, damp, stained, and torn or
damaged.
 Damp linens are washed as soon as possible
to prevent the formation of mildew.

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 Pre-Treating Stains

 Linens that are stained or very dirty should

be treated with a stain remover as soon as
possible.
 There are three basic treatment methods:
1. Soaking in a stain removal solution
2. Applying a detergent paste to the stain
3. Using special treatment methods listed on a
stain removal chart

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 Repair of Linens

 Torn or damaged linens need to be

repaired before they are washed.
 Linens that cannot be repaired must be
discarded and deleted from inventory.
 Repairing linens is also called mending.
Seamsters repair the linens, drapes,
curtains, and other linen products for
the hotel.
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 Washing and Drying

 Hot water and sanitizing solutions are used in the

washing machine for both cleaning and killing
pathogens.
 Laundry must be thoroughly dried before folding.
 Laundry is dried in the dryer. Pathogens often thrive
in the dryer’s lint trap. The lint trap must be regularly
cleaned with a sanitizing solution.

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 Folding and Storing

 After linens are dried, they must be ironed

and folded. Flatwork presses and flatwork
irons are used to iron sheets. Some hotels
have machines that automatically fold
sheets.

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 Care for Linens

 New linens are expensive; therefore, efforts

are made to make the linens last.
 Linens should last at least three years before
they need to be repaired.
 Linens last longer when they are handled
carefully and washed properly.

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 Inventory of Linens

 The linen room is where clean linens are

stored.

 The Linen Room Supervisor or the

Executive Housekeeper is responsible for
the linen inventory.

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 PAR stock

 Ideally, the hotel should have five times the daily

amount of laundry used. Most hotels have three or
four times the daily amount.
 Four reasons linens need to be replaced:
1. normal wear and tear
2. improper uses
3. losses in the laundry
4. theft

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 PAR stock

 The quality of linens will help determine how long

they will last.
 The PMS can be used to keep the linen inventory
records. The linen room must be locked. Items
cannot be taken without a requisition form that is
approved by the supervisor.
 Twice a year count should be made of every linen
item in stock.

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 Folding Towels the hotel way

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 Making a bed the hotel way!

 What is a hospital corner?

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 Animal Towels, the fun way!

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 Summative Assessment Part 1

 Each student will roll the dice twice. Each

number will indicate the competency to be
demonstrated to the class.
 Fold a fitted sheet *fold a top sheet
 Fold a bath towel and hand towel
 Make a hospital corner
 Put two pillowcases on 2 pillows

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