Hospitality IT that you WISHed for

Prologic First
Committed to delivering solutions
that satisfy the emerging business needs of
hotels & hotel chains
through innovative use of latest software technologies.

Introduction to Prologic First, 2016 1

Hospitality IT that you WISHed for

A few examples …
Of innovative new features and benefits
Delivered by Prologic First

Introduction to Prologic First, 2016 2

Hospitality IT that you WISHed for

Better distribution, more easily

• The challenge
CRS • Not possible to ensure that
all channels are correctly
updated 24/7.
OTAs / GDS • Revenue lost due to channel
Single image management errors.
of Rooms • Prologic First’s solution
Inventory &
Rates Hotel Web • Single-image inventory
Site strategy.
• Automated distribution and
Hotel channel updates.
Reservations
Introduction to Prologic First, 2016 3
Hospitality IT that you WISHed for

Listen to social media

• The challenge
• Adverse reputation has direct
impact on rates and revenues.
• How to listen to social media and
respond promptly?
• Prologic First’s solution
• Integrate a Social Media
dashboard into the cloud PMS.

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Hospitality IT that you WISHed for

Meet the need for mobility

• Guest facing application
• Reserve rooms
• Check-in / check-out
• Internal use systems
• Point of Sales
• Tasks management
• Manager’s flash
• Purchase approvals

Introduction to Prologic First, 2016 5

Hospitality IT that you WISHed for

Superior Reporting
• The challenge
• Understanding the complex
business environment and
responding to competitive
strategies and market
expectations.
• Prologic First’s solution
• The most comprehensive
reporting and analytics.

Introduction to Prologic First, 2016 6

Hospitality IT that you WISHed for

More efficient back office

• The challenge
• Reduce cost of back office
transaction processing while
improving standards,
processes and revenues.
• Better utilize scarce skilled
back office manpower.
• Prologic First’s solution
• Hosted shared service.

Introduction to Prologic First, 2016 7

Hospitality IT that you WISHed for

Green hotel system

• Challenge
• Be environmentally friendly
• Reduce cost of operations
• Spend less time dealing with paper
• Prologic First’s solution
• Scan and store documents
• Distribute reports electronically
• Electronic archival & retrieval
• Use less or no paper

Introduction to Prologic First, 2016 8

Hospitality IT that you WISHed for

Prologic First
The Company

Introduction to Prologic First, 2016 9

Hospitality IT that you WISHed for

Prologic First
• More than 20 years in business
• Promoted by hospitality IT
professionals, employee owned
• Develops, markets & maintains
hospitality software
Some Partners / Affiliations • Offices in India, Dubai, Malaysia,
London and now USA
• Track record of consistent
growth and profits

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Hospitality IT that you WISHed for

Internationally proven

Introduction to Prologic First, 2016 11

Hospitality IT that you WISHed for

115+ team members

Strength by function Stable team
% of Team Size % by Tenure with Prologic FIrst

11 13
22
31
13

10
33

35 32

Development Client Services Testing

Sales & Marketing Others < 1 year 1 - 3 years 4 - 10 years 10+ years
Introduction to Prologic First, 2016 12
Hospitality IT that you WISHed for

Best practices

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Hospitality IT that you WISHed for

Development
• Agile development methodology
• The single most widely used
process as per Gantner and
Forrester Research.
• Never ending cycles of
incremental Scrums
• Quicker delivery to end-users.

Introduction to Prologic First, 2016 14

Hospitality IT that you WISHed for

Testing
• Manual and automated testing
• Microsoft Visual Studio team Test
Tools for errors tracking &
automated testing.
• Testing of each Scrum.

Introduction to Prologic First, 2016 15

Hospitality IT that you WISHed for

Support Services
• Services
• Project planning & execution.
• Helpdesk & trouble shooting.
• Reviews & upgrades.
• KPIs
• Efficient implementation of new
projects & upgrades, minimum
disruption.
• Helpdesk SLA in terms of response
time & resolution time.
• vTiger CRM, TeamViewer remote
log-in tools.
Introduction to Prologic First, 2016 16
Hospitality IT that you WISHed for

In property / on premise solution

Introduction to Prologic First, 2016 17

Hospitality IT that you WISHed for

On-premise Integrated Hotel Software

Central Guest Services
Reservations Management

Channel Membership
Management Management

Some modules are interfaced with 3rd party PMS

Web Booking and POS like Opera, Micros, Simphony and Protel.
Events & Catering
Engine

Social Media
Front Office Points of Sale Materials & Costing Creditors Ledger
Listening

Analytics General Ledger Bank Reconciliation

Pegasus / Trust / Payroll, Fixed

Call Accounting,
Synxis / HTNG Assets, etc Debtors Ledger
HSIA, Voice Mail
Interfaces Interfaces

Loyalty, Payment, HSIA, IPTV, Door

etc Interfaces Locks, etc Interfaces
Introduction to Prologic First, 2016 18
Hospitality IT that you WISHed for

Some WISH Customers

Introduction to Prologic First, 2016 19

Hospitality IT that you WISHed for

Sterling Holidays & Resorts, India

• Chain of 23 hotels,
mostly full service.
• CRS integrated with
salesforce.com
• PMS, POS and
interfaces on-site at
each property.
• Centrally hosted web
based purchase & back
office accounting.
Introduction to Prologic First, 2016 20
Hospitality IT that you WISHed for

Constance Hotels, Indian Ocean

• 7 hotels spread across
Mauritius, Seychelles,
Maldives and Madagascar.
• POS, materials and back
office accounting
interfaced with Opera
PMS.
• Guest Response
Management.

Introduction to Prologic First, 2016 21

Hospitality IT that you WISHed for

Golden Tulip Hotels, Middle East

• 16 hotels
• Integrated hotel software
installed at each hotel
• PMS, POS, interfaces,
materials, costing, payroll &
personnel

Introduction to Prologic First, 2016 22

Hospitality IT that you WISHed for

Mastcraft Hotels, London

• Group of 8 hotels
• Use centrally hosted back
office accounting software
for their hotels.
• Interfaced with Opera and
Micros.

Introduction to Prologic First, 2016 23

Hospitality IT that you WISHed for

Bay Hotel Singapore

• Integrated hotel software
including PMS, POS,
interfaces, materials and
back office.
• Earliest user of mobile
check-ins & check-outs plus
guest messaging.

Introduction to Prologic First, 2016 24

Hospitality IT that you WISHed for

Armani Hotels, Dubai & Milan

• Guest experience Management
System
• Tracks all issues & requests till
timely completion, else recovery
• Centrally hosted, shared service
with Emaar / Address Hotels in
Dubai
• Interfaced with Opera

Introduction to Prologic First, 2016 25

Hospitality IT that you WISHed for

Full stack SaaS solution

Introduction to Prologic First, 2016 26

Hospitality IT that you WISHed for

Full stack SaaS solution

Channel
Management

Web Booking
Engine
Points of Sale More coming
soon!

Social Media Xero Back Office

Front Office
Listening Accounting

Pegasus / Trust /
Call Accounting,
Synxis / HTNG
HSIA, Voice Mail
Interfaces

HSIA, IPTV, Door

Loyalty, Payment,
Locks, etc
etc Interfaces
Interfaces
Introduction to Prologic First, 2016 27
Hospitality IT that you WISHed for

Value Proposition of SaaS

• Anytime, Anywhere access
• Over broadband Internet with
security against intrusion.
• No up front investment, quick
implementation
• No servers to buy, no software to
license. Needs almost no training.
Hotel can go live in 4 hours!
• Shared services
• Chains can share scarce resources
amongst units while enforcing
standards.

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Hospitality IT that you WISHed for

Sample subscribers
Hotel 5 Elements- De Villa,Sikkim,India
Jewel of the East,Sikkim,India
Welcom Rama International,Maharashtra,India
Atlantic View Motel & Cottage,Nova Scotia,Canada
The Roebuck Inn,Forest Row,United Kingdom
Katriya Hotels and Resorts, Andhra Pradesh, India
Hotel Kodai Peak, Tamilnadu, India
Munnar Tea Country Resort, Kerala, India
XVA Art Hotels & Cafe, Dubai, United Arab Emirates
Hotel Luxtay, Karnataka, India
Akron Citi Centre Hotel, Ohio, United States
Legend of French Lick Resort, Indianapolis, United States
Michamvi Sunset Bay, Tanzania
Hotel Moon Moon, Assam, India
BYD Lofts Boutique Hotel, Phuket, Thailand
Shelvac Hotel, Nigeria
Tree's C Hotel, Gambia
Executive Inn, Texas,United States
Mahlakapese, Lesotho
Introduction to Prologic First, 2016 29
Hospitality IT that you WISHed for

Phuket, Thailand
“… mycloud PMS works well to ensure
smoothness of our front office
department; also keeping accurate track
record of statistics for the management
team in order to make vital decisions. Its
POS system helps enhancing
productivity level of food and beverage
sales. We were having slight issues and
confusions during the set-up stage.
However, the support team clearly
shows adequate knowledge and
willingness to assist. Any enquiry seems
to have solutions shortly afterward.
One of our hotel secret success is the
Alex Bressers mycloud Hospitality solution …”
General Manager

Introduction to Prologic First, 2016 30

Hospitality IT that you WISHed for

Dubai, UAE
“… I am able to attract new business
and at same time able to engage better
with channels, because of accurate
forecasts, system has helped us improve
and better manage guest expectations. I
strongly recommend mycloud
Hospitality to hotels that work on
different platforms and have multiple
locations.
The team at mycloud … have strong
business ethics and truly care for their
clients. Their customer support team is
one of the best I have ever worked with
…”
Moses Barnabas
General Manager

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Hospitality IT that you WISHed for

Indianapolis, USA
“mycloud, property management
system has been very helpful with
managing and organizing our
hotel operations. If I have have
any questions, comments, or
concerns, mycloud team is always
willing to help me.

I always get a very quick response

from them! Amazing support from
Audrey Stevens hotel software team!”
General Manager

Introduction to Prologic First, 2016 32

Hospitality IT that you WISHed for

Thank you.
To know more, please contact
info@prologicfirst.com

Introduction to Prologic First, 2016 33