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Sequence of Table Service
Sequence of Table Service
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SEQUENCE OF TABLE
SERVICE
(A LA CARTE SERVICE)
WELCOMING AND ESCORTING
THE GUEST (RECEPTIONIST)
• Be familiar with the set up in the dining
room.
• If there is no available table tactfully inform
the guest and advise them to wait at the
lounge.
• If the guest has a reservation, make sure his
table is prepared in advance tell the host
• Lead the guest towards the table. Walk a
little ahead of them when escorting them to
their table.
SEATING THE GUEST (RECEPTIONIST)
• Endorse them to the captain or waiter
and assist them In getting seated ( if no
waiter is available)
PRESENTING THE MENU AND
TAKING ORDERS (CAPTAIN OR WAITER)
• With pen, menu and order slip, approach the table
and stand at the right side of the host.
• Stand erect. Look at each guest, smile and greet
him of her by name and title ( if known) . If you
don’t know the name, address them with sir or
ma’am
• Present the menu
Present it with the cover facing the customer if
the menu is a book type ( several pages), If not,
present it open.
• Take the food order if the guests have made
their choice.
• Write all orders in an order slip
• Take efforts to sell a complete meal. Suggest
appetizers, soup and salads to complement
the main dish; offer variety of items; suggest
wines that will best complement the meal.
PLACING ORDERS TO
KITCHEN (BUSBOY)
PRESENTING/SETTING OF GUEST
CHECK (CAPTAIN/WAITER)
• Reference:
• https://www.slideshare.net/mobilejohnlenonmendoza/food
-and-beverage-services-nc-ii-reviewer