Professional Documents
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GROUP 6, MIPAS – B
Introduc
million he previous year.
1998 Added music, videos, toys and electronics with the goal of
becoming a mass merchandiser
tion
1999 Allowed outside merchants to operate virtual storefronts on
Amazon’s website
2002-08 Additional product lines of clothing, video downloads, digital
music, Kindle along with the launch of AWS in 2003
Amazon was known for its entrepreneurial culture and its focus on long term financial results
Since its inception, the company invested heavily to build a sophisticated web infrastructure which was integral to their
business model of massive online retail.
The company recognised AWS as an opportunity for Amazon to lead into cloud computing
By 2008, AWS had launched 4 major services including Elastic Compute Cloud and Simple storage service
Other competitors like Google, IBM, Microsoft also showed ken interest to offer internet based technology services
Amazon considered the following criteria in assessing new businesses- a) generating significant returns, b) scaling
substantially, c) addressing an underserved market, d) being highly differentiated and e) an opportunity that Amazon is
well positioned to provide.
Evolution and History
Started experimenting with web services in 2002 in conjunction with the Associates group (various
businesses that advertised amazon products on their websites; drove traffic to Amazon through links and
earned 5-8% commissions)
Amazon released its product information as APIs so that Associates websites can present it according to
their own preferences in order to drive sales
Three main things that came into notice after API release - 1) excitement amongst developers about the
Overvie fact that Amazon was opening up its platform, 2) the innovation with which they built the front end to
merchandise the products, 3) the fact that people were building commercial applications from the start
During the test release the developers said they wanted Amazon to open up more of its platform in addition
w of
to the products base. In retrospect, this made Amazon think and consider the possibility of using the
Internet as an OS for developing commercial applications.
Not many elements of the Internet which would make it functional as an OS were available. Amazon
realised it could provide a lot of these building blocks
AWS Amazon unknowingly built the base for AWS from the very beginning by building the entire Amazon
ecosystem from scratch using technology that was deeply embedded in the system. Things like data
storage, computing, database functionality, and message were layered deep in the software stack and were
inimitable
The company also leveraged the relationship it had built with software and hardware technology companies
which provided the parts for AWS. Just like the retail business, Amazon could capitalize on its first-mover
advantage in this technology development business as well
In order to determine where to start, the company used three mechanisms – 1) feedback from internal
teams about the things they had to keep reinventing every time they had to build a new application, 2)
insights from business and technology leaders from across the company about a variety of Internet
applications that existed and could be used to build Amazon web services, 3) suggestions from external
developers who had been working on the Amazon API which was made available to the Associates group
Services needed to meet a lot of requirements like reliability, scalability, low-latency, simple and fast, and
last but not the least cost-effective
Organizational Structure
Overvie
Small, autonomous teams for each service with engineers from
both within and outside Amazon recruited to them. Each team
had a general manager and included members from both
business as well as technical backgrounds
AWS
running the service like a business with its own profit and loss
statement.
AWS Services
Simple Storage Service (S3) Amazon Flexible Payment Service (Amazon
• Storage and retrieval of data from FPS)
anywhere on the web • Collect funds electronically from customers
• Example: Microsoft distributed copies of • Offered flexibility for developers to define the
Vista softwares conditions of the transactions
SimpleDB
• Real-time lookup & querying of structured
data
• Designed to work in conjunction with S3
and EC2 Amazon Elastic Block Storage(EBS)
• When EC2 instances were terminated, the
Simple Queue Service
data within the instance was lost
• Stores data messages as they travel between
• EBS allowed users to allocate storage volumes
applications
Market Dynamics
Network
Appliance • Few of the new companies provided
subscription based online storage similar to
Dell
Computer Sun Amazon S3, and very few of these
Corp
Traditional
continued to exist post the dot-com boom
Storage
Market
Competitors • SSPs were to be big deal in future as
EMC
Corporatio HP compared to the time they were launched
n
in market
IBM
• Customers slowly get accustomed to the
idea of paying for Storage as a Service
Amazon was ahead of Microsoft also launched
the big internet giants office suites, to
in in hosting web-based compete with storage
services for customers as service
Competitio
Google introduced App
Challenges of Amazon
Amazon’s Position
Technological competence
Reliable and Scalable services
First mover advantage
Ability to execute quickly
Competition
Looking
Ahead Challenges
Scrutiny from capital markets
AWS Business Model
Driving high volume
Utilization of products and services to reduce cost
and increase FCF