COMMUNICATION

Forms of written communication:

MEMORANDUM
What is Memo?
Also referred to as Memorandum /Memoranda
A memorandum is a brief written message used for communicating
within an organization.
It is one of the most widely used forms of written business
communication.
The tone of a memo is less formal than a letter. It does not begin with
‘dear’ or ends with ‘yours.’
A memo can be used to :

oConvey information
oAsk for information
oGive instructions
oMake reports
PARTS OF THE MEMO
A memo consists of the following basic parts:
1. The heading
2. the message or body,
3. the authorization initials and notations, if needed.
The heading is made up of:

oThe label Memorandum or Memo

oTo: followed by the name or designation of the addressee
oFrom: followed by the name or designation of the sender
oThe date
oReference (optional)
oThe subject heading
THE BODY IS MADE UP OF:
The body is made up of the message, which should be brief and to the point.
A memo is usually concerned with a specific topic.
1. The first sentence states the reason for the memo.
2. The next sentence states what is required of the reader, for example, a meeting,
feedback or confirmation.
ACTIVITY