Professional Documents
Culture Documents
What is Memorandum?
- The word memorandum is a Latin word “MEMORANDA”,
which means ‘something to remember’
- A written message which is exchanged between
employees of the same organization
- Can be written to peers, subordinates or even superior
to an individual or a number of people
- Provides a formal record for future reference
Key Features of Memorandum
A memo should always start by representing the
reason for the communication.
Focus one key topic or subject.
Explain total subjects in short, simple, direct sentences.
Use language that is clear and unambiguous with a
polite tone.
Write in point from – include bullets or numbers if you
wish to make simply reachable.
Key Features of Memorandum
Your team showed exemplary product knowledge, customer service, negotiation skills and
collaboration that is worth emulating by other teams and departments in the company.
Thanks for your dedication and commitment to excellence. We will send your bonus checks and
letters of commendation by the end of the week.
already.
Parts of a Memorandum
B. Headings
-When using a plain paper or letterhead, always include a heading MEMORANDUM or MEMO or
INTEROFFICE MEMO at the top of the page or aligned with the left margin.
Subject: A concise and specific phrase that identifies the memorandum’s topic. Or
Re: You will sometimes see “Re:” used instead of “Subject”. It is an abbreviation for
the word regarding.
Parts of a Memorandum
• Example of Memo on Plain Paper:
INTER- OFFICE MEMO
To: Date:
From: Re:
Apart from the four basic elements, you may find “Ref:” for filing
purpose. It is an abbreviation for the word Reference. “Cc:” which
means copy (or copies) circulated may appear too. Both “Ref:” and
“Cc:” can be placed, together with the basic elements, on top of a
memorandum or at the bottom of a memorandum
Parts of a Memorandum
C. Message
- The body of the memorandum and should be written in paragraphs.
- Cover one subject only in a memorandum unless the two issues are closely related.
Use separate memorandum to discuss two different issues.