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ENGINEERED

TO EVOLVE
We speak software
Over the past 13 years PitechPlus
has delivered over 1000 projects
around the world, helping our
clients transform their businesses.

We work using Agile


methodologies and have a
dedicated quality assurance team.
13+ Years

100+ Clients

300+ Engineers

1000+ Projects
PitechPlus began developing We provide strategic and technical
software over 13 years ago and support to clients looking for long-
term partners.
has now evolved to a full-service
software and mobile application Our work doesn’t stop after we create
development company. your software solution. We are long-
term partners, providing ongoing
support services.
WE BELIEVE
TECHNOLOGY AND
INNOVATION CAN
IMPROVE THE
QUALITY OF LIFE
UK 40%
GERMANY 20%
USA 15%
BELGIUM 5%
FRANCE 20%

We already have solid international


knowledge and we are looking to
further expand to Scandinavia
We nurture every client relationship
with commitment, passion and
integrity, which is the reason why
most of our clients have been with us
through the decade of our existence.

5-10 years relationships


with key customers

+ 55 other companies
and organizations
Conceptualization

Software Development Services


Full lifecycle software development company
Design &
Prototyping

Technical Consultancy and Solution definition


Technical / Functional Audits
Business Analysis
Product Definition and Prototyping
Maintenance Development
& Support
Software Development
Agile cross-functional Teams - Full lifecycle
Support any development initiative in any phase
Q&A Testing Deployment &
Stabilization
Service Offering
Software Application Intelligent
Development Management Automation
Services
Software development
Consultancy Solutions
We offer a wide array of Full solutions for our
consultancy services for customers
our clients

● Technical
consultancy
- Audits
- Solution
Architecture
- Design
● UX / UI
Solutions

Marketplaces Ecommerce Payments - Digital Data Analytics Content Social Network


Fintech transformation management Real time
systems messaging systems

Sharing economy Off-the-shelf & Products Custom software Dashboard Product Catalog
development based developpement, BI, Loyalty programs,
bespoke Particular modules management, Video
on required feedback collection training platforms
Streaming, Training
Verticals: Mobility, business process trough form builder
Verticals: Platforms
Food delivery B2B, B2C
Verticals: Media,
Entertainment,
Verticals: Verticals: Retail, Education
Automotive Verticals: Media, Retail,
Verticals: Retail, Hospitality, Hospitality Hospitality, Education
Automotive Governamental
Webhelp Payment
Services
Application Management Services
Technical support: Application maintenance:

● 2nd & 3rd level support ● Request for change implementations


● Problem management ● IT operation services
● Service management
● Configuration services
● Governance & process management
● Deployment services
● Infrastructure set-up services
● Security & Compliance configuration
● Knowledge management services

Trough our services we cover the


following process areas:
Incident Change Problem
management management management
Intelligent Automation Strategic fit
Develop a "Virtual Workforce" able to Increase profit margin within projects delivered with the help of
replace human actions and decisions on "Virtual Workforce"
outsourced business processes Minimize risk of decreasing customer value by extending the
scope of Webhelp on processes that are currently managed
internally or with competition

Avoid losing BPO business in context of digital transformation


project initiated by the customers

Improved customer experience Reduced operational costs Improved employee experience

Instant reply for channels like: email, chat, Increase in First Contact Resolution Decrease in overload during peak volumes periods
social media; Reduce dependency on team availability Receive proactive support and suggestions on
Shorter average handling time Contacts/Cases processed without or how to solve a case on warning in case of possible
Improved average answering time with limited human intervention mistakes
Increased accuracy Short implementation time Decrease in number of simple and repetitive tasks
to be performed
Use case - Automotive retail platform
Client or client industry Short description of the expected outcome
Mobility With almost 2 decades expertise in retail, our client’s
ambition was to become the change makers in automotive
Type of service ecommerce by empowering OEMs and Dealers to use e-
Consulting | Project | Maintenance commerce and digital and revolutionise the way people are
buying cars.
Technology used
React JS, Knockout JS, CSS/HTML,
The omnichannel sales platform that PitechPlus created
Magento, Symfony
was built up of several customizable, scalable and
Effort in man.days integrated components. This makes the components easy
~11000 MD to integrate for future projects and adaptable for various
markets.

Duration
Our client is currently working with leading brands like PSA
17 months
Group (Peugeot, Citroen, DS) on their digital transformation
journey, as well as Jaguar Land Rover to sell branded goods
online.
Use case - Car Sharing platform
Client or client industry Short description of the expected outcome
Car sharing solution Our German client has more than twenty years of
project expertise in the automotive industry,
Type of service positioning themselves as car manufacturers’
partners throughout the entire lifecycle of
Consulting | Project | Maintenance
application development.

Technology used They needed help from PitechPlus in finding a


Java/ kubernetes/ Google Cloud solution for one of the big car manufacturers in
Germany. The biggest challenge was to provide a
solution that would be easily integrated with the rest
Effort in man.days of the tools already used by the car manufacturer
~1500 and provide a solution that would not require
additional staff training and which would be quick to
Duration deliver.
15 months
Use case - Digital transformation
Client or client industry Short description of the expected outcome
Various, governamental The client has been our technological partner for 12 years. We
have developed various business applications as their
Type of service technical consultants. We worked with them on business
analysis and solution design.
Consulting | Project | Maintenance

We developed a series of apps they use for internal


Technology used communication and planning: Intranet, Meeting participants
Ruby/ Java/ PHP/ Grails/ Javascript database, meeting and management system.

- Deployed physical (integrated) hardware systems in various


Effort in man.days countries (30+)
Many thousands - The applications undergo security audits regularly
- We are still working on developing new features and
Duration keeping up to date a platform we started on 11 years ago.
Ongoing, Various work streams for
the past 12 years We are transitioning towards application management
services (ITIL based)
Use case - Real-time streaming platform
Client or client industry Short description of the expected outcome
Real time streaming platform The goal of our client was to launch a new real time
streaming platform that could scale quickly to a large
Type of service number of users and that would differentiate itself by
providing a modern look and feel in an industry still
Consulting | Project | Platform operation
plagued by archaic user experience and technologies
(Flash).
Technology used
Java, React, GraphQL, Kubernetes, After an initial period of consulting and analysis (5
GCloud, AWS, Kurento, WebRTC months), PitechPlus built and launched the platform
over the course of 7 months. In the following 8
Effort in man.days months after the production release we managed to
~9000 stabilize the platform while also adding new features.

Duration At the time our collaboration ended the platform was


20 months able to hold a peak of 4-5k concurrent viewers.
Use case - Hospitality platform
Client or client industry Short description of the expected outcome
Hospitality We have developed a full self check-in / check-out solution
for hotels for both web and kiosks, suitable for deployment
Type of service in thousands of hotels around the world.
Consulting | Project | Maintenance
The project has been developed with support from
development teams based both in Cluj-Napoca and in Paris.
Technology used
The app developed was able to support more than 400.000
.net 4.0 successful kiosk transactions in one year.

Duration A crucial part was to ensure the solution will be integrated


Ongoing, continuous stream of projects with multiple external providers for payment, key encoding
for the past 5 years and receipt printing.
Innovation.
Partnership. Evolution.
Let’s build something great together!

Coratim Business Center T. +4(0) 372 909 166 Facebook | Linkedin:


Campul Painii nr. 3-5, www.pitechplus.com @PitechPlus
Cluj Napoca, Romania

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