Listening Is a Skill

Worth Developing

“ If in all our practices of life we could learn

to LISTEN, if we could grasp what the other
persons are saying, the major hostilities of
life would disappear for the simple reason
that misunderstanding would disappear.”
1. Understand the listening process
2. Know the requisites and components for
good listening
3. Analyze the factors that affect listening
4.Learn the techniques for active listening

5. Observe and describe their listening

behavior as well as others
Listening in the
Communication
Process
Communication Process
- Speaker and listener are essential
elements

Good Listening

- One of the skill that we must

improve in a Communication Process
How well do we listen?

How skillful are we in receiving

the meanings of the speaker?

Are we complete and accurate

listeners?
 Various Listening Encounters

Our Teachers’ Lectures Telephone Calls

Speeches in The Auditorium
Recitations
Announcements from The
Club Meetings Principal’s Office
Formal and Informal Class Drama Presentations
Discussions

Conversations Piano Recitals

Listening
- Is a continuing process that includes:

Perception – become aware

Interpretation – giving meaning

Assimilation – absorb and incorporate

Association – connect
Reaction – to act in response
What makes Listening and Hearing
different from each other?
Listening Hearing

- Is a full attention , - A momentary

continuing process awareness

Hearing may become listening if the auditory

stimulus is strong and prolonged
Requisites and
Components for
Good Listening
1. The listener must know the purpose for listening.
There are various purposes of listening; these are:

a) To obtain information
b) To make intellectual judgments
c) To evaluate ideas
d) To make fair criticisms
e) To appreciate and enjoy
2. The listener must understand and interpret
symbols used by the speaker to relay his
message. The listener must listen to various
changes in the time and melody of the voice
to interpret meaning more accurately.

3. The listener must put himself in the place of

the speaker so that he can understand the
thoughts and feelings that started from his
mind and that which he wants to transmit to
him.
4. The listener must concentrate while
listening. He must put all efforts on having all
his attention on what to listen for. There may
be distractions but these can be overcome
by determination, practice, and
perseverance. The listener must concentrate
under healthful, comfortable, and peaceful
environmental conditions. Silence, too, is
important while listening.
5. The listener must be open-minded because
this will help him be in the place of the
speaker to understand his message from his
point of view and to look at it in the same
way the speaker does
6. The listener must be courteous while
listening. He must listen first. He must allow
people to speak out their thoughts. see
things from their vantage point. Understand
first before reacting, but remember to react
courteously. This will bring forth a beautiful
relationship, lasting friendship, a mature
intellectual development, and a happier and
fuller life for both the speaker and the
listener
7. The listener must be able to play the role of
the speaker. If he is now able to take the role
of the speaker and can make the listener
react and interact, then he must have been a
good listener.
RECEPTION RECOGNITION GIVING MEANING

1) Reception of sound – The ear’s reception of the

sound signals the beginning of the listening
process.
2) Recognition – after hearing the sound signals, we
make associations in our minds.
3) Giving meaning – we interpret the sounds
received and recognized.
Factors That
Affect
Listening
1) The physical and mental state – Listening requires energy and
focus. Our energy level is affected if we are stressed, tired, angry
or sleepy. Personal problems, future plans, or depression affect
our ability to focus.

2) Prejudices – This is defined as prejudgment, bias, or a belief that

has already been formed that may not be based on facts. It is
very natural to have previous prejudices about ideas, topics,
issues, events, or even people. However, these may block and
affect real listening

3) Environment – The physical setting around us may affect the

listening process. Listeners have to bear with a number of
environmental factors like temperature, noise, space, lack of
water, smoke, and other people. Good listeners try to overcome
the effects of a poor listening environment.
How to control the factors that affect the
listening process?
1) Be energetic. – the listener must put aside distracting
thoughts, worries, or problems. One must prepare to
listen well.
2) Focus on the message. – Oftentimes, the speaker
may possess distracting or annoying mannerisms or
qualities of the voice. The listener must listen to what
is being said rather than attend to these distractions.
3) Keep an open mind. – the listener must open his
avenues for new topics, ideas or thoughts from
others.
4) Adjust to the physical environment. – The listener
must be able to block out any form of interference and
adjust to different day-to-day distractions.
Active Listening
-Are active and not passive

-Look for meanings in what they hear

-Respond to what they hear
1. THINK about what you hear

- The listener must:

o relate information to his personal experience.

o use knowledge to understand new information
o imagine bout using the information received.
2. THINK as you listen.

- The listener must:

o summarize and review what the speaker is

saying.

- The listener may:

o begin to formulate questions to be asked of

the speaker.
o predict the speaker’s directions without making
conclusions
3. USE associations and mnemonic devices to
remember important details.

- The listener may:

o make an association, or vivid mental image that
will help him to remember. This may be used to
remember names as well.

- The listener must:

o use a mnemonic device, a rhyme, or an

acronym (word formed from initials, or
wordplay.)
4. TAKE notes.

- The listener must:

o focus on key phrases and topics.

o use his own words in note-taking.
5. GIVE feedback to the speaker and to yourself.

- The listener must use body language.

- The listener may give courteous comments

or ask a question if given the chance.

- The listener should make an assessment of

his response.
Listening attentively shows not only our regard for
others. It also improves our ability to understand and
respond to the speaker’s message. Attentive listeners
take advantage of nonverbal clues like eye contact,
posture, voice, movements, gestures, facial
expression and even silence. Nonverbal cues
compose as much as 85% of the social meaning of
communication. Listeners often weigh the speaker’s
behavior more than their words.
FINISH…..
“Wisdom is what you will
earn from listening.”