Professional Documents
Culture Documents
Team 1
Gina, Henry, Anusha, Harshitha, Alborz
Agenda
� Define Phase
� Measure Phase
� Analyze Phase
� Improve Phase
� Control Phase
� Conclusion
Define Phase
� PROBLEM STATEMENT
� PROBLEM OBJECTIVE
� SIPOC
� METRICS
Define Phase
Problem Statement : In 2018, a company in California has received many customer
complaints, stating the dissatisfaction with the shooting range of catapult. The shooting range was
resulting as “63.7”, where the customer requirement was “67 ± 2”. Due to not meeting the
customers requirement, the profit of the company has decreased to 28% in 2018 compared to
2017. What: Quality - shooting range.
Problem Objective: Objective is to Increase the shooting distance of catapult from 63.7
to 67 ± 2, to meet the customer requirement. This increase will result in customer satisfaction and
also company sales by 40%
SIPOC
Primary metric: Distance between the catapult and where the objects
hits the ground.
� NORMALITY ANALYSIS
� CAPABLITY ANALYSIS
� METRICS
GAGE R&R RESULT
• Changes need to be
implemented to improve the
outcome so that the object lands
between the target LSL and
USL
Analyze Phase
Machine Environment
Shooting Range
Material Methods
People
Optimal solution
� I-MR Chart
Cpk = -0.41
Cpk = 1.11
Learnings
� The DMAIC process of Six
sigma helped to bring the out of
spec and out of control Catapult
to with in specification and
operating consistently
� Moving angle and pin location
has major effect in reaching the
customer specification
� Using this set up , we could see a
Sigma shift of -1.29 to 3.29
Conclusion
� Reduction in process variation.
Questions?