SHRM • What is job ? • Why people like jobs and hate work ? • Work consist of two broad perspective --- • One Psychological and second Sociological DEFINATION • Job Analysis is a systemic process by which management gathers and analyses information related to the task, duties, and responsibilities of the job in the organization for the purpose of hiring the future employees. If the job analysis is not done properly at the time of Human Resource Planning then organization faces problems like turnover of employees and lead to poor working condition. COMMON TERMINIOLOGY • 1. JOB- Means a group of positions that have similar duties, tasks, and responsibilities. • 2. Position- It is a set of duties and responsibilities performed by one person. • 3.- Job Family- A group of two or more jobs have similar duties or characters. • 4. Task- A separate , distinct, and identifiable work activity. • 5.Responsibilities- Obligation to perform certain task and duties. • 6- Job Design- Process to insure that individuals have meaningful work and one that fits in effectively with other jobs. • 7- Job Specification- A written statement of the knowledge, skills, and abilities (KSA) other characteristics ( human requirement) that are necessary for performing the job effectively and satisfactorily. JOB DESIGN AND JOB ANALYSIS • The main objective of job design is to ensure that individuals have meaningful work and one fits in effectively with other jobs. Job design is concerned with enlarging, enriching, simplifying, or otherwise changing job in a such way that each worker’s job fits in the firm. It is about integrating the needs of the individuals performing the job with the productivity needs of the organization. • Job Analysis, on the other hand, focuses on gathering data about each job with respect to what an individuals does on his job. The information obtained is useful in the design or redesign of jobs. However, the primary purpose of job analysis is to determine what is done on a job and what skills and other human qualities are required to perform the job as it has been designed. It has a narrow focus on than job design. INFORMATION OBTAINED FROM JOB ANALYSIS • Following information can be obtained from Job Analysis:- • 1. What are to be done ? How is it to be done • 2. Under what condition is the job to be done? • 3. What skill, knowledge, competencies and attitudes are required to perform the job ? TYPE OF INFORMATION REQUIRED FOR JOB ANALYSIS • 1. Job content- Job content includes- • A. Detail list of duties and responsibilities including actual activities, and how and why and when each activity is performed. • B. Job Demand- Human behaviors like sensing, deciding leadership etc. • C. Machines tools and technology • D. Performance Standers • 2. JOB CONTEXT- The physical, organizational, and social context in which the job is performed, the work conditions, and work schedule. For example, a worker is an assembly line may be working in a humid atmosphere and may not be interacting with other workers • HUMAN REQUIREMENT- It is job related knowledge, skills, education, experience, and personal attributes such as personality, intrest etc. COMPONENT OF JOB ANALYSIS • A job analysis provide information that results in to job description,, job specification, and job evolution. • Job description provides a written summary of content and context of the job. It out lines the tasks, duties, and responsibilities of a job. It also helps in defining performance standards of each job. • The information collected from job description is used for writing a job specification. A job specification is a written statement of the knowledge, skill, and abilities and other characteristics ( human requirement) that are necessary for performing the job effectively and satisfactorily. The KSA in a job specification include education, experience. • Apart from providing information for job descriptions and job specifications, a job analysis also provides data for job evaluation and comparing the relative value of each job in the organization. Job comparisons help in compensation management. METHODS FOR COLLECTING INFORMATION FOR JOB ANALYSIS • 1-Interview- Gathering job related information through interview. The HR Manager visits the site and talk with employees performing the job. The interview may be individuals or in a group. • Advantage of interview- It is most widely used method, simple and quick way to collect the information. Interview can explain the need for and purpose of conducting job analysis and job holders know the job most. • Disadvantages- Difficult to standardize the problems when interviewers are more than one. Some time interviewer may intentionally distort the information gathered by exaggerating or minimizing certain job responsibilities. It is also time consuming. • 2- Observation- In observation method the manager, supervisor or the job analyst directly observe the individual performing a job and note the duties and tasks being performed. This observation may be continue for a short or limited period and it can be collected in small sample or a cycle can be completed. • Advantage- It is cheap method for collecting data and help in collection of large date in short period. It can be done at the convenience of the job holder. • Disadvantages- Employees may not always accurately analyses and communicate information about their job. Employees differ in how they perceive the job. Participant Dairy / Log • In this method participants are asked to maintain a dairy and record their daily activities along with the time taken for each activities. When the employee logs details of what activities are performed, how frequently they are performed and the time required for each activities, it provides a complete picture of the job. The dairy method is supplemented with the employees and supervisor interview. • Any of the three methods can be used or a combination . Employees ( job holders ), supervisors, managers and job analyst are the source of obtaining job related information using above methods. • In order to gather the range of job related information, the following job analysis process must be fallowed- JOB ANALYSIST PROCESS • Step-1- Determination purpose of job analysis- The purpose may be specify performance standards or to compare job for compensation. • Review Organization Chart- To overview the each jobs how it fits in to the organization and organization chart is reviewed. The organization chart shows the division of work and how jobs are related and fits in to organization. It also shows hierarchy and also the how to review the performance. • Selection of Representative Job for Analysis- The third step is to select some representative position for the job analysis. When there are several similar jobs to analyze, it may be unnecessary to analyses all of them. Usually a small number of jobs are selected for analysis. • Next step is to analyses the jobs using one or more of the data gathered. • Next step is writing of Job description based on the data collected and analyzed. WRITING OF JOB DESCRIPTION
• Job description is a written document or
statement of the nature of context of each job. There is no standard format for writing job description, but generally it include- • Job Title and Identification • Job Summary • Relationship with other job inside and outside the organization • Responsibilities and Duties • Stander of Performance and working conditions • Equipment and tools used • IMPORTANT OF JOB ANALYSIS • It helps in HR Planning, Recruitment and selection, Compensation. Performance Appraisal, Training and Development, Safety and Health, and Industrial Relation. • A poorly designed job analysis and job description can result in to poor performance of the organization. It will not support the accomplishment of specific tasks and duties of the job. USE OF JOB ANALYSIS • 1- For recruitment and selection • 2- Compensation • 3- Performance Appraisal • 4- Discovering unassigned duties. Writing Job Description • A job description is a written document about what the worker/ employee does, how he does and what the job’s working conditions are. There are no stander format for writing the job but it must contain certain information like- • 1- Job identification • 2- Job summery • 3-Responsibilities and duties • 4- Authority • 5- Stander of performance • 6- working condition • Job Specification.