Professional Documents
Culture Documents
Generation loss –
Inverter 37.5 crore units
Revenue loss –
Transformer ₹ 1.5 Crore
Average days
Circuit breaker for repair –
30 Days
CT, PT Winding issue
– Equipment
Breakdown
HT Panel
25 MVA
Power Trafo
– not under
warranty
2
Inverter
Transformer
CT
3
Circuit Breaker
PT
HT Panel 4
Reports External
Teams
Interaction
Operations and Maintenance Team
Business Development Team Daily Generation Report
Asset Management Team Breakdown Impact analysis report Customer Survey
DevCo Team Bridge to India report Client Meetings
Design Team Equipment specifications list Vendor telephonic interaction
Procurement Team Purchase Orders & BOM of plants
Data Science Team DevCo plants equipment list
Insurance Team
Knowledge Transfer Sessions, Major failures and parts involved 12 customer cold calls
workshops and daily interactions Frequency of failures 8/12 customers faced breakdown issue
Understood value chain, process, Duration of resolution Customer requirements
critical components, functioning Cost of equipment and repairs Options to deal with the issue
and limitations Vendor quotations and services
Analysis (2/2)
List of critical parts
6
Solution
Extended Warranty
Leasing • Quick & hassle free
service
• Equipment of any rating
• 100% original spare
• Delivery & installation within
components
72* hours *
• Logistic Support
AskQ
• Technical experts from
Mahindra & OEMs
• Exclusive group for query
resolution
7
USP for all stakeholders
Customers
TEQO
Partners
• 75%*
First aggregator
downtime
Visibility
• reduction
platform
More businessexclusively for
• solar
opportunities
Real time vendor
• Single Point with
Association
comparison of Contact
• Mahindraof customer
Mapping
Cost-effective option
•• Ease inday
plants
Same Sales
and O&M
guaranteed
• agencies
20%* higher
service rating on
for repairs
•• Expert platform
the portal
Interaction with for
experts
Solar & Wind Asset
•• Global
Tips
care to Footprint
increase your
industry
•• plant’s uptime
Live Feedback
Fixed annual revenue
• Warranty Integration
from membership and
commission
8
Execution
A. Leasing
B. Extended Warranty
C. AskQ
9
Impact
1817 Plants
27051 MWDC Capacity
Impact
11
Where do we stand in the solar ecosystem?
12
Feasibility
• P&L
• Solar industry
• Secondary research
Future Prospects
Thank You
www.mahindrateqo.com