 Flipkart is an electronic commerce company

headquartered in bengaluru,India.
 The name Big Billion Day gone viral with the
introduction and flipkart never thought of
dropping it.
 One day sale schedule on oct 6th 2014
 Sales begin at 8:00Am
 300000 orders in first 6hrs.
 Understand the problems that may arise in
business due to lack of foresight.
 The sales strategic adopted but e-commerce
company.
 Understand how companies need to handle
customer dissatisfaction and safeguard image
on e-commerce.
 Huge amount should be spent on ad
campaigns.
 Developing staff
 They don’t have enough stock
 Incovenience
 Automate data entry task
 To proper communication
 To priority to the customer
 Due to over discount and offer.
 Customer increases to order due to this
server crashes.
 Delivery not in time products were out of
stock
 They apologize customer for their fault.
 They ensure to deliver in time in future.
 They done that achieved on that day.
 By correcting the mistake happened and
delivery in time.
 Protecting servers from crash.
 Keeping more no.of stock.
 Updating no. Of stock available.
 Customer support handles a deluge of
customer queries each day, each unique with
a different query
 The company reached their goal.
 We should set our foresight and to achieve it.
 Should satisfy customers by time delivery low
cost and quality product.
 Know to face the problem technically and
economically .
 And able to overcome the problems in short
period of time
 Achieve our goal and earn money.