Professional Documents
Culture Documents
1POM Overview
1POM Overview
Suppliers
• Government
• taxes
ORGANIZATION • compliance
Financial with the law
institutions
•
Competitors
Community • fair play
Labor unions • “good corporate citizen”
• • maximum number of jobs
with minimum pollution
How Do Organizations Accomplish Their Purpose?
By creating goods and providing services
Value-added
P
What Is Management?
The process of working with resources
What Is Management?
Management is a process – it consists
of a series of actions, changes, and
functions designed to bring about
desired results.
What Is Management?
Management involves working with
resources – the 7Ms: manpower, money,
materials, machines, methods, moment
(time) – and mformation.
What Is Management?
The process of working with resources
by performing the functions of planning,
organizing, staffing, leading, and controlling
What Is Management?
The management process involves
performing the managerial functions of
planning, organizing, staffing, leading,
and controlling.
Management Functions
PLANNING
CONTROLLING ORGANIZING
LEADING STAFFING
Planning
Involves choosing or setting objectives
and then determining the course of
action needed to achieve them.
Planning
INPUT PROCESS OUTPUT
• Leadership
• Motivation
• Communication
1. Set performance
standards
2. Measure actual
performance
3. Compare actual
performance vs. the
standard
Motivated and 4. Take corrective Organization
harmonious action, if necessary achieves
organization objectives
What Is Management?
The process of working with resources
by performing the functions of planning,
organizing, staffing, leading, and controlling
to create a positive environment where
people can harmoniously work together
to achieve organizational objectives
effectively and efficiently
Primary Purpose of Management
Promote Relationships
To create a positive
environment where people
can harmoniously work
together
Achieve Results
To achieve organizational
objectives effectively and
efficiently
What Is Management?
It is not enough that the organization
achieves objectives; managers must see
to it that these objectives are achieved
effectively and efficiently.
Effectiveness
Doing the
right things
An organization is
doing the right things
if these contribute
towards the
achievement of the
right objectives.
Effectiveness – What it is
Effectiveness is an
organization’s ability to
set the right objectives
and to do the things
that enable it to
eventually achieve
those objectives.
Effectiveness
But when is a set Vision – what
objective a right the organization
objective for an sees itself
organization? becoming into.
Finance Marketing
People decisions
Product decisions
Promotion decisions
Place decisions
Price decisions
Marketing
People decisions
– who are our customers?
– what are their needs, wants, and
demands?
– how would they want their needs,
wants and demands satisfied?
Marketing
Product decisions
– what goods or services would
satisfy the needs, wants, and
demands of our customers?
– what features should these goods
or services have?
Marketing
Promotion decisions
– how do we make our customers
aware of the existence of our
products?
– how do we attract their attention to
our products?
– how do we arouse their desire to
avail of our products?
Marketing
Place decisions
– how do we make our products
readily accessible to our
customers?
– how do we make it easy for our
customers to avail of our products?
Marketing
Price decisions
– how do we price our products?
– how much do we charge for the
products that our customers avail of?
Production/Operations
Transforming inputs (resources) into
outputs (goods and services) through a
transformation or conversion process.
INPUT PROCESS OUTPUT
Resources Products
Manpower Physical Goods
Money Physiological Services
Materials Storage
Machines Locational
Methods Exchange
Moment Informational
Minor Functions
Personnel or human resource management
is responsible for the manpower resources.
Purchasing is responsible for providing the
organization’s machine and material
resources.
Industrial engineering is responsible for the
work methods that enable the organization to
effectively and efficiently create the goods or
provide the service.
Minor Functions
Accounting is responsible for recording the
business transactions of the organization as
well as preparing its financial statements –
balance sheet, income statement, and cash flow
statement.
Management information systems is
responsible for gathering, processing,
organizing, and disseminating information.
Minor Functions
Distribution is responsible for transporting the
organization’s goods to warehouses,
wholesalers or retailers, or final customers.
Public relations is responsible for establishing
and promoting a favorable relationship with
the public.
The Functional Areas are Interdependent with
Production Operations as the Core Function
INPUT
Resources
OUTPUT CUSTOMERS
Money Finance Products
Manpower HRM
Goods Needs
Maintenance
Materials
Services Wants
Moment Purchasing P/O Marketing
Demands
Machines
Accounting
Methods IE
Information MIS
Just as each of us has one body
with many members,
and these members do not all have the
same function,
so in Christ we who are many
form one body,
and each member belongs to all the others.
Romans 12:4-5 (NIV)
Each one should use
whatever gift he has received
to serve others,
faithfully administering God's grace
in its various forms.
1 Peter 4:10 (NIV)
Decision Areas in P/O M
Planning & Design Decisions
Operation & Control Decisions
Decision Areas in P/O M
Planning & Design Decisions
Quality Management
Forecasting
Product/Service Design
Process Selection and Design
Capacity Planning
Facility Location
Facility Layout
Design of Work Systems
Decision Areas in P/O M
Operation & Control Decisions
Inventory Management
Scheduling
Maintenance
Project Management
Decision Areas in P/O M
Quality Management – how do we make
sure that our products meet or exceed the
requirements of our customers?
Forecasting – how many units of our
products will be demanded by our
customers or how many customers might
avail of our services in the future?
Product/Service Design – what products
and product attributes would best satisfy
our customers?
Decision Areas in P/O M
Process Selection and Design – what’s
the most effective and efficient way to
create our products or provide our
services?
Capacity Planning – how large should
our facility be; i.e., how many units of the
product should it be able to produce or
how many customers should it be able to
accommodate at any given time?
Decision Areas in P/O M
Facility Location – where do we locate
our facility – near suppliers or near
customers?
Facility Layout – how do we arrange the
various equipment, departments, and
workstations in our facility?
Design of Work Systems – how do we
make a good fit between our workers, their
work, and the work environment to
maintain their motivation and productivity?
Decision Areas in P/O M
Inventory Management – which of the
inventory items should we prioritize and
closely monitor? How much of each
should we stock? When do we order or
make each item and how much do we
order?
Scheduling – which worker, equipment, or
workstation will perform which task, and
when or in what sequence?
Decision Areas in P/O M
Maintenance – how do we maintain our
equipment and facilities in good working
condition?
Project Management – how do we finish
the project on time, at minimum cost, and
according to the requirements of the client
who commissioned it?