OVERVIEW OF THE

PHILIPPINE QUALITY AWARD

(PQA) PROGRAM
 About the PQA

Executive RA No.
Order No. 9013 PQA Roadmap
448 Act towards
October February Global
Competitiveness
1997 2001

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 ▰PQA is the highest national quality award patterned after
the Malcolm Baldrige National Quality Award (MBNQA) of the US and
those in Europe & Asia.
What is Philippine Quality Award?

Promotes Performance Excellence through the

adoption of PQA Criteria;

Offers an assessment tool to evaluate

organizational processes and performance results;
and
Provides training for organizations and would-be
assessors & best practice sharing conferences
Objectives of the PQA

To recognize
National system for organizations which
Standards on have achieved the
assessing quality and
organizational productivity highest level of
performance performance quality and business
excellence
PQA FOR PERFORMANCE EXCELLENCE

An integrated approach to organizational performance management

that results in:

Delivery of ever-
improving value Improvement of
to customers & overall Organizationa
stakeholders, organizational l and personal
contributing to effectiveness and learning
organizational
capabilities
sustainability
BENEFITS TO THE
APPLICANT
ORGANIZATION
 Thorough
evaluation and
review by experts &
Outside perspective of panel of assessors
Feedback Report to guide
organizations Strengths your organization’s quality
and opportunities for & productivity
improvement Improvement
 Achieve performance
Increase employee results
involvement, customer Benchmark for exceptional
satisfaction & retention management practices
  National Line Agencies
 Government Owned & Controlled
Corporations
 Local Government Units
 State Universities and Colleges
 Other Government Agencies

PROGRAM PUBLIC
BENEFICIARIES SECTOR
PROGRAM BENEFICIARIES

Agriculture
Manufacturing
 Pharmaceutical Medicines
 Consumer / Industrial Goods
 Foods / Processed Foods
 Electronics PRIVATE SECTOR
 Services
 Educational Institution Small / Medium / Large Enterprise
 Healthcare Institution
 Financial Institution
 Other Industries
PQA ASSESSMENT
PROCESS
 Eligibility
Determination
Initial
Independe Site Visit Final Judges
Consensus
nt Review Review Review
Review

Submission
of
Application Pre-Site Visit Final Consensus
Report Review Review

Property of Department of Trade and Industry – Competitiveness Bureau

 PHILIPPINE
Recognition Levels QUALITY AWARD
for
Performance
Recognition Excellence Highest level of
for MASTERY Excellence
In Quality
Management
Demonstrate superior results.
Recognition
*Role model in the Philippines
for PROFICIENCY
In Quality
Management
Achieved significant progress
Recognition in building sound processes
for COMMITMENT
To Quality
Management
Demonstrate serious commitment
to Total Quality Management
 PQA Awardees
Level 1:
Recognition for
Commitment to Quality
Management Electronic
Assemblies
Inc.

Property of Department of Trade and Industry – Competitiveness Bureau

 PQA Awardees

Level 2:
Recognition for Proficiency
in Quality Management

Property of Department of Trade and Industry – Competitiveness Bureau

 PQA Awardees
Level 4:
3:
PQA for Performance
Recognition for Mastery in
Quality Management
Excellence

Property of Department of Trade and Industry – Competitiveness Bureau

 Know more about PQA

PQA Website
https://www.pqa.org.ph

www.facebook.com/PhilippineQualityAward
www.twitter.com/pqa_ph
PQA Program | LinkedIn
pqa.org.ph@gmail.com

Property of Department of Trade and Industry – Competitiveness Bureau

OVERVIEW OF THE
PHILIPPINE QUALITY CHALLENGE
(PQC) PROGRAM
 What is Philippine Quality Challenge (PQC)

 Self-assessment
 Consultancy Service
 Recognition Program
 Assist Private Organizations, specially
SMEs, and LGUs in their journey to
performance excellence
 PQC Program Beneficiaries (Private Sector)

 Manufacturing
 Services
 Private Schools
 Agriculture
 Pharmaceutical
 Consumer Goods
Public Sector:
 Health Care  Local Government Units
 Financial Institutions
 Other Industries
Property of Department of Trade and Industry – Competitiveness Bureau
 Benefits of the Program

Gain an outside perspective of your company’s STRENGTHS and

OPPORTUNITIES FOR IMPROVEMENT (OFI).

Acquire consultancy services that will serve as excellent guide for

continual improvement.

Be recognized at an annual conference.

Be part of globally recognized organizations.

Property of Department of Trade and Industry – Competitiveness Bureau

 PQC Process
Another
Consultancy Awarding
Improvemen

CONSULTANCY
Service (for and t Validation
PQC
Forum
Awardees)
PERFORMANCE
EXCELLENCE

Assessment Feedback Consultanc

Period Reporting y Service

Eligibility PQC
Company Profile
and Self- Application Applicant
Assessment Form s’
Form Submission Submission
Training
APPLICATION
Property of Department of Trade and Industry – Competitiveness Bureau
 PQC Process for Large Organization
Awarding
Improvemen
and t Validation
PERFORMANCE Forum
EXCELLENCE

Assessment Feedback Consultanc

Period Reporting y Service

Company Profile Eligibility PQC

and Self- Application Applicant
Assessment
Form Submission
Form s’
Submission
Training
APPLICATION
Property of Department of Trade and Industry – Competitiveness Bureau
 PQC Category Point Value

45 • Management

35 • Planning

35 • Customer
PROCESS CATEGORIES
35 • Measurement and Data Management

35 • Operations

35 • Workforce

180 • Business Results

RESULTS CATEGORY
400 • TOTAL POINTS
Property of Department of Trade and Industry – Competitiveness Bureau
 PQC Scoring

400 ASSESSMENT SCORE

points
251 points
out of 500 to
500 total
be a PQC
points
Awardee
100
IMPROVEMENT
points
VALIDATION SCORE

Property of Department of Trade and Industry – Competitiveness Bureau

 Philippine Quality Challenge (PQC) Award

Recognitions

Quality Class in Management

Quality Class in Customers
Quality Class in Workforce
Quality Class in Operations

Property of Department of Trade and Industry – Competitiveness Bureau

PQC Program Participants (2012-2016)

15 Awardees 16 Private Sector

17 Applicant Companies 1 Public Sector

 PQC 1 Awardees PQC 2 Awardees
2012-2016 2012-2016

Property of Department of Trade and Industry – Competitiveness Bureau

 The Link of PQC to PQA

RECOGNITION
Quality Class
STRENGTH

OFIs
2 ND
ROUND OF
CONSULTANCY
ASSESSMENT SERVICE

CONSULTANCY SERVICE
and Improvement Validation
Property of Department of Trade and Industry – Competitiveness Bureau
THE ASSESSORS
The PQA Institutional Set-
up
 Know more about PQC

PQA Website
https://www.pqa.org.ph

www.facebook.com/PhilippineQualityAward
www.twitter.com/pqa_ph
PQA Program | LinkedIn
pqc.org.ph@gmail.com

Property of Department of Trade and Industry – Competitiveness Bureau

The End
Rationale of the
Agreement
To intensify the promotion and advocacy of the
Philippine Quality Award (PQA) and Philippine
Quality Challenge (PQC) programs.

The DTI – Competitiveness Bureau looked for an

educational institution to partner with for a project in
creating promotional ads for both PQA & PQC.
Being one of the recipient of the PQA
Level 1 Recognition for Commitment to
Quality Management and having known to
have a very active Mass Communication
and Digital Arts Students, the Colegio de
San Juan de Letran – Manila was
identified by DTI – Competitiveness
Bureau to become its partner.
After the proposal, concept paper and coordination meeting
between DTI – CB and Letran – Manila officials, the
“QUALITYLYMPICS” was conceptualized.
SAMPLE LOGO ONLY
Project Description

Qualitylympics
is a multimedia contest among Mass
Communication and Digital Arts students developed
and organized by the Department of Trade and
Industry - Competitiveness Bureau in partnership
with the Colegio de San Juan de Letran – Manila
MECHANICS AND
REQUIREMENTS OF
“QUALITYLYMPICS”
Objectives

Promote the Philippine Quality Award (PQA) and Philippine

Quality Challenge (PQC) program by tapping the interest and
creativity of the students through the creation of 4 different types
of advertising materials such as:
1. Audio Visual Presentation (PQC)
2. Audio Visual Presentation (Assessors)
3. Print Ad (PQA|PQC)
4. TVC/Animated Infographics (PQA)
Requirements
All entries must be completely original and not utilize content owned
by another copyright holder unless the entrant has been granted
specific usage rights. If a student project is selected and
documentation of specific usage rights cannot be supplied, the
project will be disqualified.

DTI-CB and Letran-Manila will not be

liable for any copyright infringement
on the part of the entrant, and will not
become involved in copyright
disputes.
Guidelines for AVP (PQC)

 It must be able to connect to its target audience such as

the Small and Medium Enterprises (SMEs) and Local
Government Units (LGUs).

 It should showcase the benefits of the program

 Maximum of 5minutes per entry

Guidelines for AVP (Assessor)

 It should showcase the caliber of the trained Assessors

who partake in the assessment.

 It should showcase the benefits of being an Assessor

 Maximum of 2 minutes per entry

Guidelines for Print Ad (PQA | PQC)

 It must interpret and sell the PQA | PQC program

through visual illustration

 It must be printed in A3 size paper placed in ½

illustration board.
Guidelines for Animated Infographics (PQA)

 The information is represented accurately and communicated

clearly. Sources for additional information should be included in
the credits (original sources whenever possible).

 Story/layout must be engaging and insightful, helping to pull the

viewer through animated infographic illustration.

 Maximum of 2 minutes per entry

Criteria for Judging

CRITERIA DESCRIPTION POINT VALUE

overall originality/uniqueness of the materials, use of 30%
Overall Creativity
original ideas and research, illustration and style) (Judges)
(this refers to the technical quality of the video 25%
Overall Video Quality
in terms of clarity of the images and sounds) (Professor)
(refers to the beauty or the pleasing appearance of the 10%
Visual Aesthetics
material) (Judges)
(interpret and sell the PQA|PQC programs through 15%
Visual Impact
visual illustration ) (Judges)
(This refers to the images are woven into a story &
15%
Social Media how it leaves a lasting impact to the audience
(DTI-CB)
through its aural and visual appeal.
TOTAL POINTS 100%
 THANK YOU! Any questions?
DTI – Competitiveness Bureau PQA Website:
3rd Floor Tara Building https://www.pqa.org.ph
389 Sen. Gil Puyat Ave., Makati City
Contact Numbers: 02 890.4889 | 890.4861
E-mail: pqa.org.ph@gmail.com
CristineQuemuel@dti.gov.ph and LouradelNicolas@dti.gov.ph