ASSESSMENT TASK 2

THANH LUAN NGUYEN

CAC011504

BSBMGT502
 1. PERFORMANCE IMPROVEMENT AND DEVELOPMENT PLANS IN
ACCORDANCE WITH ORGANISATIONAL POLICIES

• Once the performance appraisal is complete, we have to thoroughly discuss specific

development goals with individual staff members and work on creating a realistic plan for
achieving these goals.
2. SEEKING ASSISTANCE FROM HUMAN RESOURCES SPECIALISTS

• • Human resource specialists are specifically trained in all aspects of employee relations
and industrial relations, so a HR expert is the best person to turn to if you are unsure
about how to tackle a particular performance issue.
• • Organisations that employ HR officer often encourage staff to contact the HR officer
with queries that issues like personnel policies, terms and conditions of employment or
leave entitlements directly.
• • Employees in this situation may seek assistance from a union, staff association or
industrial tribunal in order to achieve redress from the organisation.
3. EXCELLENCE IN PERFORMANCE THROUGH RECOGNITION AND
CONTINUOUS FEEDBACK

• Staff that have proven that they are a valuable asset to your organisation should receive
positive feedback. The areas of performance you should consider providing special
recognition.
• • Once you have identified specific examples of excellence, you need to determine what
type of recognition will be most appropriate. For example; personal recognition, written
praise, and a letter of commendation.
4. HOW TO MONITOR AND COACH INDIVIDUALS WITH POOR
PERFORMANCE

• • Any employee who is not meeting their performance expectations should be given
coaching and retraining.
• To determine whether the coaching or training program was successful you should:
✓Obtain feedback from the coach or trainer
• ✓Speak to the employee to find out whether they feel the coaching or training program
has been a success.
• ✓Observe the employee’s performance to detect improvements in performance
5. KIND OF SUPPORT SERVICES

• Counselling is an appropriate option in cases where the employee is going through

personal problems such as:
• • Family breakdowns
• Depression Counselling may also be helpful for specific work related difficulties such as:
• Feeling undervalued
• • Career crisis
6. TERMINATION OF STAFF

• If you do decide to initiate a termination process, you must make sure that it is done in
accordance with your organisation’s policies and any overriding legal requirements. By
law, an organisation can terminate the employment of an employee for serious
misconduct, or ongoing poor performance.
• • The termaniation of staff has to be in accordance to the legal requrements set by
following organization :
• ✓FairworkAustralia: www.fairwork.gov.au
• ✓Australian Human Rights Commission: www.hreoc.gov.au
THANK YOU FOR LISTENING