GRATITUDE

&
APOLOGIZE
Gratitude
 Gratitude Responses

· Thank you . You’re welcome

· Thank . Don’t mention it

· Thank you for... · That’s alright

· Thank you very much · It’s my pleasure

· Thanks a lot · Not at all

· Many thanks · I’m glad you like it

Apologize
 Apologize Response
• Sorry
• I'm so sorry
• Sorry, It was my fault
• I'm really sorry • It's fine/ It's okay/ It's
• I do apologize for...
• Please, forgive me for...
alright
• Please, accept my apology • That's fine/ That's okay/
• Pardon me for... That's alright
• I apologize for my attitude • Forget it
• Sorry, please don't be mad at
me
• I'm sorry, I shouldn't have do
that