LESSON 6

TYPES OF BUSINESS
LETTERS
Prepared By:
Jocel Jamelo
Reychel Lojera
 Writing Good Vs Bad-news Business Letters
GOOD-NEWS LETTER BAD-NEWS LETTERS
• Letter promoting someone from • A letter rejecting a job
your employee in your company applicant
• Commending a team in your • A letter to fire an
corporation for beating the employee
monthly sales
• The good-news business letter
is light in mood expressing
pleasant information
COMMON T YPES OF BUSINESS LETTERS

1.APPLICATION LETTER
- Is sometimes called cover letter,
is composed persuasively whenever
you are applying for your target job.
This letter is usually accomplished by
your resume for additional information
of your experiences and skills.
In writing your application letter, you may follow this
format:
First paragraph: determine the reason/s why you are applying
for the job. Mention if the job is solicited or unsolicited.

Second Paragraph: explain why you deserve the job without

being too boastful. You may support it by citing your
qualifications.
Last Paragraph: even if you think you are hired or not, thank the
hiring personnel.
 THREE ST YLES OF RESUME:
a) Chronological Resume focuses on the
employment history of the applicant. This style
is ideal for those who already have several
work experiences showing steady career
growth.
b) Functional Resume focuses on skills rather
than on employment history. This style is ideal
for those who are fresh graduates seeking for
their first job.
c) Combination Resume focuses on drawing the
best features or strong points of chronological
and functional resume styles.
 A sample Application Letter

101 Rosal St., Roberto Homes,

Barangka Drive, Mandaluyong City

May 28, 2017

DR. CONCHITA DE GUZMAN

Director
Philippine Science High School- Main Campus
Agham Road, Diliman, Quezon City
 A sample Application Letter

Dear Dr. De Guzman:

Good day.

With a great interest, I would like to apply for the position of full-time English
teacher of Philippine Science High School. Furthermore, working in a
prestigious school like Philippine Science High School is really a great
opportunity.

I graduated at Polytechnic University of the Philippines last 2015 with a

degree
 A sample Application Letter

of Bachelor of Secondary Education major in English. After graduating, I

reviewed for the Licensure Examination for Teachers (LET) at the Philippine
Normal University (PNU) and passed the board examination at the same
year.

I appreciate your honorable consideration for my application. I am always

prepared to be interviewed anytime which is convenient for you.

The accompanying resume may serve to provide you with greater details of
my background and what I can offer.
 A sample Application Letter

Thank you very much for reading my letter.

Very respectfully yours,

Eliz Navarro
Applicant
COMMON T YPES OF BUSINESS LETTERS

2. LETTER OF INQUIRY
- is a letter that asks for a
particular information or assistance.
This type of business letter is direct
and the questions are constructed to
get the information straightforwardly.
In writing a letter of inquiry, consider the following guidelines:

First paragraph: begin with the most important question or a

summarizing statement.

Second Paragraph: this part may contain the explanation or list

of questions.

Last Paragraph: the ending should tell the reader what you want
to be done and when.
 A sample Letter of Inquiry

ELYSIAN EVENTS SPECIALISTS

Gateway Mall, Cubao, Quezon City

January 20, 2017

MR. ERIC YATAL

Business Manager
Tiffany Chairs and Tables Co.
Ermita, Manila City
 A sample Letter of Inquiry

Dear Mr. Yatal:

Good day.

Can Tiffany Chairs and Tables Co. provide 1,000 pieces of golden tiffany
chairs and 500 pieces golden tiffany tables to be delivered on February 5,
2017?

We need to find a bulk supplier of tiffany chairs and tables for our events
company. Kindly answer the following questions:
 A sample Letter of Inquiry

1. Can you provide us with the total number of chairs and tables needed?
2. Can you deliver the products on February 5, 2017?
3. Do you accept credit card or cash only?

We will highly appreciate your immediate response to this letter for we are
currently preparing for our schedule events on February 14, 2017. May we
please have your response by January 25, 2017?
 A sample Letter of Inquiry

Thank you so much.

Sincerely yours,

Anthony Herrera
proprietor
COMMON T YPES OF BUSINESS LETTERS

3. LETTER OF REPLY OR
RESPONSE
- is written in response to a letter
in inquiry which directly answers all the
inquiries regarding the company’s
products or services. As part of
business as usual, most companies
promptly reply to all the inquiries
addressed to them.
 A sample Letter of Response

TIFFANY CHAIRS AND TABLES CO.

Ermita, Manila
Contact #: 09056675432

January 24, 2017

MR. ANTHONY HERRERA

Proprietor
Elysian Events Specialists
Cubao, Quezon City
 A sample Letter of Response

Dear Mr. Herrera:

SUBJECT: YOUR JANUARY 20 LETTER OF INQUIRY ABOUT OUR

PRODUCTS

Here are the answers to your questions about our company’s products. We
are glad to inform you that we can supply your needed chairs and table. We
also wish to inform you that from January 1 to January 31, 201, we have new
Year Promo which is 10% discount on all our products.
 A sample Letter of Response

1. Yes, we can provide you the needed number of golden tiffany tables and
chairs.
2. Yes, we can deliver it as soon as you pay the total amount of the
products.
3. Yes, we accept credit cards.

We hope we answered all your queries about our golden tiffany products. If
you have more questions, you may reach us at 09056675432 or you can visit
us from Monday through Saturday, 8:00 A.M to 7:00 P.M
 A sample Letter of Response

We look forward to more business transactions with your company. Thank

you.

Truly yours,

ERIC YATAL
Business Manager
COMMON T YPES OF BUSINESS LETTERS

4. LETTER OF REQUEST
- Is commonly used everywhere. We
daily use it in academic, in industry,
even in corporate world. The main
purpose of this letter is to request for
something you need.
In writing a letter of request, you may follow these steps:

First Paragraph: (orientation) this is the conduction part where

yoy begin with details of the event or any activity. The date, time,
and venue should be also indicated.

Second Paragraph: (information) in this part, you need to

mention the requested materials or equipment or even venue.
You need to be very specific in this part.

Last Paragraph: (action) thank the person in charge to promote

good will.
 A sample Letter of Request

ST. MATTHEW HIGH SCHOOL

Ilang-Ilang St., Maly, San Mateo, Rizal
Tel. No. 997 88 54

June 13, 2016

MR. BICO I. GABRIEL

School Principal
St. Matthew High School
San Mateo, Rizal
 A sample Letter of Request

Dear Mr. Gabriel:

Good day.

The student Council of St. Matthew High School is planning to conduct a

student orientation for the newly enrolled grade seven (7) students of our
school on June 25, 2016, Friday, at 9:00 A.M.

In connection with this, may we request your good office to allow us to use
the Multi-Purpose Hall for the said activity on the said date? The Student
Council
 A sample Letter of Request

ensures cleanliness and orderliness of the venue.

We look forward to your favorable response to this request.

Respectfully yours,

ANNE CABALLES
President, Student Council
COMMON T YPES OF BUSINESS LETTERS

5. LETTER OF ORDER
- is one type of business letter which
is written for the purpose of
purchasing items that are for sale.
COMMON T YPES OF BUSINESS LETTERS

An order letter according to Rosales et al (2009)

usually contains the following:

a) Name of the item ordered

b) Description of each item, giving size, style,
finish, quality, material, weight, or whatever will
help in identifying the article wanted
c) Catalog number of the item, if it is available
d) Quantity of each item wanted
e) Price of each item and the total price of the order
f) Method of shipment desired by the buyer
g) Address where the goods are to be shipped or
delivered
COMMON T YPES OF BUSINESS LETTERS

h) Date of shipment
i) Credit references, if
payment is made from an
account
j) Mode of payment
COMMON T YPES OF BUSINESS LETTERS

Qualifications and career objective will help you

select format of your resume:

1. Chronological Resume Format includes:

a) Applicant’s name
b) Address
c) Telephone number
d) Job objectives
e) Education
f) Work history – listed job by job, beginning with
the most recent position
 A Chronological Resume

ERICSON TAN DELOS REYES

22 Masipag St., Ampid, San Mateo, Rizal 2x2
Formal photo
ericsondelosreyes@yahoo.com
09058450529

Possesses an effective, positive, and flexible teaching style with the

willingness to work beyond the call of duty.
• Master Teacher I
Mandaluyong National High School
2014-Present
A Chronological Resume

• High School Teacher

Our Lady of Fatima University – Valenzuela
2010-2014
• High School Teacher
Bright Morning Star Academy
2005-2010
• Master of Arts in Filipino
Polytechnic University of the Philippines
2009-2014
• Bachelor of Secondary Education Major in Filipino
A Chronological Resume

Polytechnic University of the Philippines

2000-2004

• Expertise on MS Word, MS Excel, and MS PowerPoint

• Filipino and English literate
• Good team leader
• Great skills in hosting events
COMMON T YPES OF BUSINESS LETTERS

2. Functional Resume Format focuses

on the applicant’s skills rather than
on previous employment.
3. Combination Resume Format
highlights the best feature of 1 and 2
emphasizing the applicant’s
capabilities while also including a
complete job history and is
recommended for fresh graduates.
THANK
YOU!