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PAT - TSC
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Contents of Presentation:
1. Rapid – On-board computer cannot be controlled after retrofitting Cruise Control
2. Octavia III - Reversing front door window, automatic window run not working
3. Octavia III - On-board computer switch
4. Rapid - Front window control not working
5. Octavia III - BCM bulb failure warning light is on
6. Octavia III - Ignition switch
7. Octavia II - Parameterisation of door control units
8. Octavia III – Battery in key discharged
9. Yeti – Locking of left rear door not working
10. Octavia III – Entry lighting in outside mirrors
11. Octavia III – Key adaptation function in ODIS
12. Octavia III – Vehicle cannot be started
13. Octavia III - Climatronic – Changing fan stages indication
14. Octavia III - Climatronic control unit/Man AC – Function restriction by crash signal
15. Proactive passenger protection not available
16. Multifunction steering wheel new button concept since 22/2015
17. SmartGate
18. MirrorLink Page 2
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Contents
API 11/2014
PAT - TSC Interior wiring, electronics
Contents of Presentation:
19. Octavia III - New instrument panel from Johnson Controls 1.
20. Octavia III - New instrument panel from Johnson Controls 2.
21. Octavia III - New instrument panel from Johnson Controls 3.
22. Octavia III – MIB units
23. ŠKODA vehicles – MIB check list
24. Rapid – Loudspeakers
25. GPS in ŠKODA vehicles
26. ŠKODA vehicles – FM/AM reception
27. RNS Columbus 510 – Starting logo
28. RNS Columbus – Language cannot be changed
29. Octavia III – MIB Entry Swing
30. Instrument panel – Pixel
31. Car radios in ŠKODA vehicles
32. Octavia III - MIB high – Software 0390
33. Octavia III - MIB high – Repeated loss of sound
34. Infotainment portal
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Contents
API 11/2014
PAT - TSC Running gear wiring, electronics, running gear mechanics
Contents of Presentation:
35. Fabia II - Updating CU ABS/ESP Bosch 8.0
36. Citigo, Rapid - Fault while reading out CU ABS/ESP TRW
37. Octavia III – Characteristics – disabled people version
38. Rapid - ESP CU – fault of tyre pressure monitoring - TPM
39. Octavia II, Superb II, Yeti - TPM - tyre pressure monitoring warning light comes on after vehicle is
started
40. Rapid - Steering column control unit
41. Octavia III, Rapid - Running gear electronics faults being currently resolved
42. Octavia III - Collision of hand brake lever with armrest
43. Octavia III - Hand brake lever cannot be locked
44. Octavia II, Superb, Yeti - Crackling / clicking sounds from steering gear protection plate
45. Octavia III - Collision steering with axle beam
46. Reporting obligation tyre replacement No. 2037805
47. Octavia III - Tyre inflation - changes
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API 11/2014
PAT - TSC Interior wiring, electronics
David Bačák
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Contents
Issues - Overview
Cause of complaint:
Incorrectly ordered Cruise Control retrofit kit
Complaint/Fault symptom:
› Reversing windows, automatic run not working
Cause of complaint:
› Not known
Solution:
› ŠKODA vehicles (replacing
window lifting motor and sending motor for
analysis)
Model:
› Octavia III
Complaint/Fault symptom:
› On-board computer switch not working or
spontaneously switching over
Cause of complaint:
› Defective steering column switch
Solution:
› TPI 2038380
Model:
› Rapid
Complaint/Fault symptom:
› Front window control not working
Cause of complaint:
› Damaged door wiring
Model:
› Octavia III MY 2015
Complaint/Fault symptom:
› Bulb failure warning light is on
› BCM fault memory with a fault concerning
blinker when all vehicle lights are well
working
Cause of complaint:
› Faulty SW of BCM unit SW 104
Part Old SW New SW
Service centre solution/Measure/Repair: Number
› Changing the BCM SW to SW 106 using 5Q0937086AA 0104 0106
Model:
› Octavia III
C
Complaint/Fault symptom:
› Communication faults in control units „Data bus, fault
value received“. At the same time, a fault is also
stored in the ESC CU, e.g.
- concerning missing response from engine CU,
- concerning G85 sensor
- ….
Cause of complaint:
› Defective ignition switch C
Service centre solution/Measure/Repair:
› Replacing ignition switch. 50 CW/2014, a modified
ignition switch has been introduced
Complaint / Fault symptom: After switching on the Kl15 (Terminal 15), the warning lights
ESC, TPM, Airbag, Glow plug are activated on the instrument panel. Text messages are
displayed sporadically, too - Start/Stop not working, Park assist not working
Fault cause: The switching time is longer than 40ms during the switching of Kl15 (Terminal
15). At this time, communication faults concerning the missing response from the ESC unit
„Data bus, received fault value“ are stored in some control units. Simultaneously, a fault is
stored also in the ESC control unit, e.g.
- missing response from engine control unit,
- concerning sensor G85,
- ….
Service centre solution: Measuring the course of the Kl 15 signal using a oscilloscope. If
the signal is disturbed during the switching of Kl15, the ignition switch has to be replaced.
DSO 1
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Issues - Overview
Model:
Octavia II
Fault cause:
Parameters of the door control unit
Model:
Octavia III
Fault cause:
Key battery discharged
Fault possibly repeats after one week after replacing the battery
Fault in the manufacturing process at the supplier => defective key
Model:
Yeti
Description of problem:
Locking left rear door not working
Fault is accompanied by a fault stored in the BCM
control unit (diagn. address 09)
Fault cause:
SW BCM???
Model:
Octavia III
Fault cause:
Function cancelled
Model:
Octavia III
Fault cause:
Analysis is under way
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Issues - Overview
Model:
Octavia III
Fault cause: This is the state-of-the-art, do not perform any repairs or part
replacements.
Model:
Octavia III
Technical background/Solution:
› This is a safety function preventing further damage or an unnecessary fuel leakage in
the case of an accident.
After repairing damaged components start the engine as soon as possible, then
this fal can be erased.
The information will be added to the Workshop Manual and the ODIS program.
34 API 11/2014, PAT - TSC
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Proactive passenger protection not available
Model:
Octavia III
Complaint / Fault symptom: warning message on instrument panel „Proactive
passenger protection not available“. A fault concerning the communication with the L/R
reversible belt.
B130487 Left front seat belt tensioner control modulemissing message
U017E00 Lost Communication With Seatbelt Pretensioner
Current state
New state
this function will not be active after pressing the respective button.
Apps
Car Infos: ŠKODA Drive portal
(ŠKODA Drive App)
- Speed
- Consumption
- Fuel level
- Mileage
- ... SmartGate
Mobile network
Cloud
l/100km
› The first WiFi connection between SmartGate and smartphone SmartGate can be
seen on WiFi as SmartGate_XXXXXX, the password to be entered is the vehicle VIN
(the very first password)
VIN number
TMBME75L1A6004048
› Starting application
› SW update procedure
› Download and save the update data for SmartGate to your computer (1 file)
› Turn on Wi-Fi® on your computer
› Turn on the ignition (ignition needs to be on throughout the whole update process)
› Connect your computer to SmartGate
› Open your computer's Web browser (It is necessary to use e.g. Mozilla Firefox or Chrome
(unfortunately, the SW update function is not available in Internet Explorer 9 or older) and
enter the address HTTP://192.168.123.1/
› In the lower part of the SmartGate menu, select the update firmware option
› Find and select the update data saved on your computer
› Selecting „start update“ will copy the update data to SmartGate (copying process takes
approximately 2 minutes)
› After data download, select „perform update“ (update process takes approximately 5 minutes).
The WiFi connection with SmartGate will be interrupted during the update process.
› After the completion of firmware update, SmartGate will restart, and refresh the WiFi
connection
› To check the SW version, you have to reload/update the page (HTTP://192.168.123.1/)
Postup aktualizace SW
Application/phone
problem
Helpdesk
44 API 11/2014, PAT - TSC
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SmartGate
Portfolio apps Supported platforms:
iOS, Android
MFA Pro
Eco-friendly app: Extension of service app: Real-time information: Extension of dashboard Driving performance / style
• Driving efficiency • Condition of the car • Acceleration information: analyzer:
• Log-book & service conditions • Current car speed • MirrorLink-ready • Car data information
• Social networks • Event log • Rpm • Drive analysis
• Portal • Portal • Brake activation • GPS tracking
• MirrorLink-ready • Gamification
smartphones to vehicles
vehicle.
USB
MirrorLink uses the advantages of a big display in the vehicle and of audio loudspeakers.
You will be able to safely control the applications using a built-in touch screen while
driving.
The following legislative instructions restrict the use of mobile phones to reduce ‘diverting
Vehicle applications have been developed to be in accordance with the MirrorLink principles.
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MirrorLink
Car Connectivity Consortium
Founding members
ML is based on standardized and well known technologies
Connectivity Consortium:
Main members
› Volkswagen AG – founding CCC member
› Main manufacturers Tier-1s (including suppliers of the main
units) and mobile phones are CCC members
!
Associated
memebers
More than 100 members and number increasing
…
Apple wil not accept the ML technology, since 22/15
- in MIB - Apple CarPlay + Google Android Auto
48 API 11/2014, PAT - TSC
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MirrorLink 1.0 Current overview of devices compatible with MirrorLink®
2013
Company
Q2 Q3 Q4
a total of 2
Galaxy Galaxy models
S3 Note2
a total of 1
model
One mobile
phone China
a total of 7
models
Series Xperia
Xperia Z SP
a total of 11
models
X7 N8, Series N70x 60 OR 808 E7
N9 3 O
a total of 1
model
G
2
Vendor Q3 Q4
?
Andere neue
Galaxy Modelle Galaxy
Note4
? ?
One One mini Serie One a Desire
m8 2
› Smartphone display is
CE
CE Application available +
device
device Description transferred projected on the
USB infotainment display
AUPEO! Glympse
MFA Pro
WeatherPro TuneIn
100% influence and responsibility Partial influence Without influence and responsibility
Optional extension:
› SmartGate integration
Možnosti - přehled:
Possibilities:
Application description :
› Weather forecast
› Available for €2.99: full function (normal + mode for automobiles)
Possible extensions:
› Search function
› Integrated AppGateway
Possibilities - overview:
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Issues - Overview
Model:
Octavia III
Model:
Octavia III
Fault cause:
Faulty SW for the instrument panel from JCI-Johnson Controls.
Production change:
New SW 3410 in 22nd CW 2014.
60 API 11/2014, PAT - TSC
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New instrument panel from Johnson Controls 3.
Model:
Octavia III
: B200041Ctrl. module
Fault cause: Number:
faulty
Analysis under way
Error type 2: active/static
Note:
› In case of this complaint, a DISS Technical repair query is to be compiled
61 API 11/2014, PAT - TSC
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MIB units
However, some electrical and electronic vehicle functions may fail to work
correctly after retrofitting non-approved accessories.
Complaint/Fault symptom :
› Various complaints concerning MIB
Note:
› Observing Reporting obligation:2029895/4
› Observing Reporting form: 2037401/1
› If a video or a photo is not attached showing the course of a fault and if the subsequent
analysis at the supplier shows that the part is OK, the warranty claim will be rejected and
the part returned to the service workshop.
› If the checklist is not correctly completed, the warranty claim will be rejected.
Complaint/Fault
Complaint/Fault symptom
symptom ::
›› Loudspeakers
Loudspeakers do
do not
not work
work at
at minus
minus temperatures
temperatures
Fault
Fault cause:
cause:
Loudspeaker
Loudspeaker coil
coil frozen,
frozen, after
after moisture
moisture has
has penetrated
penetrated through
through the
the permeable
permeable cover
cover in
in the
the centre
centre of
of
the
the diaphragm
diaphragm
Service
Service centre
centre solution:
solution:
›› Replacing
Replacing loudspeaker.
loudspeaker.
›› Modified
Modified parts
parts in
in 50/2014
50/2014 in
in the
the spare
spare part
part department.
department.
Production
Production change:
change:
›› Introducing
Introducing modified
modified diaphragm
diaphragm in
in 50/2014.
50/2014.
Complaint/Fault symptom :
› Faulty vehicle position
Note:
› Parts replaced without justification will not be accepted within warranty!
Fault cause:
If a USB charger is plugged into the vehicle socket, there are strong interferences when
listening to FM/AM stations.
The EMC problems (electromagnetic compatibility) are resolved e.g. by the
standard TL 965.
Production change:
› ---
Note:
› If this complaint occurs, do not replace any parts.
Complaint/Fault symptom :
› Faulty display indication
Fault cause:
› Faulty SW of the navigation device 6270
Production change:
› New SW 6276 - TMBJF93T8F9020336 29/08/2014
Note:
If a complaint occurs, send a DISS Technical repair query
67 API 11/2014, PAT - TSC
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RNS Columbus – Language cannot be changed
Model:
› Superb II FL,Yeti
Complaint/Fault symptom :
› The language required cannot be selected
Fault cause:
› Faulty SW – HW of the navigation device
Production change:
› New HW planned in 50th CW 2014
Note:
Photo of the display
Complaint/Fault symptom :
› Indication of MIB Entry display
Fault cause:
› Being analysed at present
Production change:
› ---
Note:
Photo of the display and a completed checklist necessary
Complaint/Fault symptom :
› Customer may complain about a faulty display
of a pixel on the Maxidot display.
Fault cause:
› Faulty instrument panel SW.
Production change:
› New SW planned in the 50th CW 2014
Note:
Do not replace the instrument panel
Complaint/Fault symptom :
› Customer may complain about
- display indication incorrect
› - display damaged
Fault cause:
› Mechanical display damage
Production change:
› --- IMG_1608.avi IMG_1609.avi IMG_1610.avi
Note:
Do not replace the radio within warranty
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Issues - Overview
Model:
Octavia III
Fault cause:
Faults in software 0360 and lower
Model:
Octavia III
Fault cause:
Printed circuits were improperly
assembled on the control units with the
hardware version 42 and higher at the
supplier.
Measure introduced for ŠKODA AUTO in
our vehicles since CW 45/14
A possible fault of loudspeakers or their
connection is to be ruled out – in such a
case other problems are involved.
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Infotainment portal
Information:
Note:
Infotainment portal works only for projects beginning with Octavia III and newer
The portal works since CW 41 in test mode, a sharp start will take place in the week
45/2014.
Obrázek
Unzip
Unzip
Po
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Issues - Overview
35. Fabia II - Updating CU ABS/ESP Bosch 8.0
36. Citigo, Rapid - Fault while reading out CU ABS/ESP TRW
37. Octavia III – Characteristics – disabled people version
38. Rapid - ESP CU – fault of tyre pressure monitoring - TPM
39. Octavia II, Superb II, Yeti - TPM - tyre pressure monitoring warning light comes on after vehicle is
started
40. Rapid - Steering column control unit
41. Octavia III, Rapid - Running gear electronics faults being currently resolved
Model:
Fabia II, Roomster MY 2006 - 2010
Fault cause:
The update works via wireless connection Bluetooth
Note:
Update via USB cable
Model:
CitiGo
Rapid
Fault cause:
In fact, a fault is stored in the ABS/ESP control unit but the ODIS system does not display
it. A fault message from ODIS is generated during the reading out process, see Figure.
ODIS fault – version 2.1.1, 2.2.0 and 2.2.1
31B0B Conversion
¨ /retrofit code 3202F
PR No. 1N5 – characteristics with mobility aid for disabled people version
Model:
Rapid MY 2013 - 2015
Fault cause:
Control unit type 6R0…, 1S0….
This is probably an internal fault of the ESP control unit
Rapid
1S0614117x
Solution – new SW023 > available since CW50/2014
Temporary solution: Individual solution > DISS support > change of coding
TPI will be published: SW update> on-line coding (original coding will be uploaded)
6R0614517x
New SW will not be released
Solution: - Change coding of the ESP control unit.
- Conversion/retrofit 32176 (7K1 > 7K6/7K9)
- TPI will be published
Fault cause:
Faulty communication of the ESP control unit occurs during starting
Octavia III:
2) Power steering control unit B116816 / 297–Steering angle sensor, voltage too low
3) ESP CU (TPI 2035702) U112300 / 08291 – Data bus, faulty value received
Rapid:
1) Steering column CU B200FF0 – Internal defect
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Issues - Overview
Model:
Octavia III
Symptom:
A dent in the hand brake handle grip
Cause:
Contact of hand brake lever with armrest
Customer fails to observe the Owner’s Manual
Solution:
This is not a production fault
Explain to the customer that is necessary to
push the armrest rearwards before applying
handbrake
A change proposal has been published
concerning a modified form of the armrest
Symptom:
Button released and spring fell out
Hand brake locking mechanism not working
Returining to the position „brake not applied“
Cause:
Locking mechanism with spring damaged and button fell out
Solution:
Replacing hand brake lever
Introducing a fixture to fit the locking mechanism at the manufacturer in CW14/2014
Symptom:
Crackling / clicking sounds while turning the
steering wheel when vehicle stationary
Cause:
Tension in the protection plate fitted to the
steering gear with three bolts
Solution:
Removing protection plate, controlled
deformation, refitting plate
Symptom:
Creaking noises when turning the steering wheel
Cause:
Insufficient distance between steering and axle beam
The micro-movements of the steering when turning the steering wheel may
result in collision between the steering gear and the axle beam
Solution:
Changing the position of the foot of the steering towards the axle beam –
lifting it by 1mm
SOP planned for 23CW 2015
Measure
Symptom:
All tyre defects
Cause:
It is necessary to receive complete information and overview about tyre replacements
Ensuring a complete procedure to correctly identify the fault
The customer complaint solution to be speeded up and made easier
Solution:
Creating so-called „checklists“
Cancelling Reporting obligation pre-repair and replacing it by a Reporting obligation
with completed forms to be attached.
Change:
Increasing tyre pressures by 0,3 Bar
Since MY 2016
Reason:
Meeting the EU6 emission standard
Reducing CO2 emission by 0,9 g/km
Note
The tyres of the EU 5 and lower vehicles are to be inflated to the pressure given in the
sticker
The change does not concern these vehicles and the changes in tyre inflation are not
applied retroactively