BUSINESS

PSYCHOLOGY
SAMEIA FARHAT farhat.sameia@gmail.com
 TOPICS
1. Foundation of Applied Psychology & Psychological skills at
work place
2. Work Motivation & Work Attitudes and Job Satisfaction
3. Emotion at Work & Personality and Value
4. Psychology of Coaching & Psychology of Leadership
5. Introduction to Human Factors & Human Behavior
6. Organizational Diversity & Change Management
7. Work Stress Management & Case study on Stress
Management
WHAT IS PSYCHOLOGY?

• Psychology is the study of mental processes, behavior,

and the relationship between the two.
• Mental processes in psychology refer to learning,
motivation, reasoning, and emotion, among others.
WHAT IS PSYCHOLOGY?

• Psychology is the study of mental processes, behavior,

and the relationship between the two.
• Mental processes in psychology refer to learning,
motivation, reasoning, and emotion, among others.
 PSYCHOLOGY

Basic Psychology Applied Psychology

BASIC PSYCHOLOGY

• Concerned with answering questions about

behavior through psychological theory and
research.
APPLIED PSYCHOLOGY

• Utilization of knowledge (from basic psychology) to

actively intervene in the treatment of individuals
with mental or emotional disorders, and is also
employed in business, education, and government.
• Psychology works to improve the quality of human
life in many and many fields.
 ORGANIZATIONAL PSYCHOLOGY
• Industrial-Organizational Psychology | Occupational
Psychology
• Applies psychological theories and principles to organizations
• Focuses on increasing workplace productivity and related
issues such as the physical and mental well-being of
employees.
• Leadership & IQ example
 TWO SIDES OF I-O PSYCHOLOGY

1. Industrial Side - How to best match individuals to

specific job roles.
E.g., training employees, developing job performance
standards, and measuring job performance.
2. Organizational Side - How organizations affect
individual behavior. E.g., organizational structures, social
norms, management styles, and role expectations
 MINDSET

1. Fixed Mindset - Believing that your qualities are carved in

stone.
• Creates an urgency to prove yourself over and over.

2. Growth Mindset - your basic qualities are things you can

cultivate through your efforts.
• People may differ in every which way—in their initial
talents and aptitudes, interests, or temperaments—
everyone can change and grow through application and
 PSYCHOLOGICAL SKILLS

• Psychological skills, or mental skills

are tools for the mind. This
includes skills like positive self-talk
, enhancing confidence, 
goal setting, and achieving the
most productive mindset, among
many other skills.
 PSYCHOLOGICAL SKILLS

• Critical thinking skills

• Problem-solving skills
• Oral, writing and interpersonal communication skills 
• Ability to locate, organize and evaluate information from
multiple sources
• Appreciation of diversity and individual differences
• Potential for continued learning and professional
development
NEXT LECTURE
Work Motivation, Work Attitudes and Job
Satisfaction