Professional Documents
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Six Sigma in HR
Six Sigma in HR
• Outcomes
• Reduction in overtime
• Reduction in time
• Cost to hire an employee
• Reduction in safety violations
• Reduction of employee separation
What is six sigma?
• Six Sigma is the methodology that combines the gradual & continuous
improvement & promotes radical design . It is a statistical tool used for
problem solving which reduces the defects by streamlining various
processes.
• A structured method for improving business processes. This method,
called DMAIC (Define, Measure, Analyze, Improve, Control), is supported
by an assortment of statistical tools.
• An organizational mindset in which people make decisions based on data,
look for root causes of problems, define defects based on customer rather
than internal requirements, seek to control variation, track leading
indicators of problems to prevent them from happening, etc.
• Sigma is the Greek letter representing the standard deviation of a
population of data.
• It ensures value enrichment of the products or services for the customers.
• It is aimed at stimulating each employees to care about accuracy.
• HR professionals with the right skills can contribute to a Six Sigma
initiative at both strategic and tactical levels
Six Sigma versus TQM
Six Sigma TQM
2 Measure SIPOC-Supplier-Input-Process-Output-Customer
Data collection
Rejection Trends
Rejection Cost
Defect Matrix
Measurement system analysis