SUBMITTED TO:

 SIR: MUHAMMAD SALEEM

 PREPARED BY:

 FARYAL SHAHID
 RAAFIA HAFEEZ
 SIDRA SIDDIQUI
TERM REPORT

FUNCTIONS OF
MANAGEMENT….!!
 COMPANY’S NAME:

 GLAXO SMITH
KLINE (GSK)
 ABOUT
GLAXOSMITHKLINE(GSK)

 GSK is a world leading research

based pharmaceutical company
with a powerful combination of
skills & resources that provide
a platform for delivering strong
growth in today’s rapidly changing
healthcare environment.

 GSK also has leadership in four major

therapeutic areas:

 ANTI-INFENTIVE
 CENTRAL NERVOUS SYSTEM(CNS)
 RESPIRATORY SYSTEM
 GASTRO-INTESTINAL

 GSK is the leader in the important areas of VACCINES..

 THE WORLD OF GSK
 GSK employs over 99,000 people in 114 countries.
 GSK manufactures over 4 billion packs per year in
28,000 different presentations which are then supplied to
over 160 countries.
 GSK currently make more than 100 prescription
medicines and vaccines.
 Every second GSK distributes more than 32 doses of
vaccines.
 GSK global HIV/AIDS education & prevention initiative
support programs in 21 countries.
 GSK is the global leaders in respiratory , anti-viral
& vaccines
 MAJOR PRODUCTS
OF
GSK
 IODEX
 DISPRIN
 AMOXIL
 AUGMENTIN
 POLYFAX
 CICATRIN POWDER
 DERMOVATE CREAM
 PANADOL
 PANADOL CF
 PONSTAN
 CALPOL CF
 BETNOVATE CREAM
 BETNASOL (N)
 ZENTAC
 VENTOLIN
 HORLICKS
 MACLEANS
 AQUAFRESH
 Management
Management is the process of
planning, organizing, leading and
controlling the use of resources to
accomplish performance goals.
 Planning

Setting objectives and determining

how to accomplished them.
 Objectives of GSK
company.
GSK objective is basically to serve humanity.
Although it is profit oriented organization its
slogan or vision is:

 DO MORE
 FEEL BETTER
LIVE LONGER
 DO MORE:

 DO MORE is for their employees

to do more work with full co-
ordination ,
co-operation & concentration.
SO that their employees serve
the organization in a better way…
Feel Better:

Feel better is for their customers

by taking their medicines
Live Longer:

GSK believes in helping millions

of
people live longer,healthier &
happier lives by getting benefits
from their medicines.
Attraction for their employees:

Job Security.
Food facility.
Transport facility.
Hygienic environment.
Medical facility.
 SOCIAL RESPONSIBILITIES
OF
GSK

 GSK is a world wide company who always value their

customers in every walk of their lives.
 GSK works under CODE OF ETHICS
 In GSK all work done in a 100% pure
environment. So that their customers always
gets benefits from them.
 GSK gives donations as well as medicines in the
child ward of CIVIL HOSPITAL.
 GSK fulfills all their social responsibilities .
DIAGRAM SHOWING SOCIAL
RESPONSIBILITY OF GSK

HIGH
PROVED
STANDARD
MEDICINES
MEDICINES

SELLING
MEDICINES
IN
MARKETS
RULES & REGULATIONS OF
GSK
 No smoking.
 Personal disputes are not allowed.
 Law & orders situations are fully maintained in
GSK.
 Strict discipline.
 Keep environment clean.
 Intensive level of hygiene should
be maintained in production department.
 Safety precautions given to all.
ORGANIZING:

 Arranges people & resources

toward a goal.
 MOBILIZATION OF
RESOURCES:

 Decrease hierarchy & in increase the

use of team.
 Utilization of IT.
 Teach people how to work with
others.
 Build a culture of openness
,collaboration & performance
commitments.
EFFECTIVE COMMUNICATION IN
GSK

 No hidden barriers
 Arranged or organized get-
togethers , meetings on monthly
basis
 Took feedback from their
employees

 Effective communication prevent

conflicts.
CHART SHOWING FREE FLOW
OF COMUNICATION in GSK
 DECENTRALIZATION
IN
GSK:

 Dispersion of authority to make decisions

throughout all organization level…..
 They emphasize participative decision
making.
 They value skeptic also
 LEADING:

 The process of arousing

enthusiasm & inspiring efforts
to achieve goals.
 STYLE OF LEADERSHIP IN
GSK:

 Democratic style:

This style means committed to task as

well as people. Getting things done while
sharing information & encouraging
Participation in decision making.

They preferred to share responsibility among all

parts of an organization.
 TYPES OF LEADERS:

 They preferred all types of leaders in their

organization according to situation & demand

 Leaders includes:
 SUPER LEADERS
 CHARISMATIC LEADERS
 TRANSACTIONAL LEADERS
 TRANSFORMATIONAL LEADERS.
 ABSENCE OF
DISCRIMINATION IN
GSK:

 In GSK all are treated equally

i-e male ,female & minorities.
 BOTH male & female leaders

are present in higher & lower levels

in GSK
 In HR of GSK..95% females workers
are present.
 In GSK marketing director is also
female
CONTROLLING:

 Process of measuring work

performance and take
necessary corrective actions
as needed to ensure desired
result .
 FEED FORWARD
CONTROL IN GSK:

 Ensures that directions & resources are right

before the work begins.
 They emphasizes on quality resources.
 They emphasize on this rule of crosby:

QUALITY COMES FROM DEFFECT PREVENTION

NOT DEFECT CORRECTION.
 QUALITY
MANAGEMENT SYSTEM
 ANDREW WITTY (CEO) GSK:
 ‘’QUALITY IS AT THE HEART OF
ALL ACTIVITIES THAT SUPPORT
DISCOVERY,SUPPLY &
MARKETING OF OUR PRODUCTS
TO OUR PATIENTS &
CUSTOMERS.
QUALITY IS CRITICAL TO
BUILDING TRUST WITH SOCIETY
& THERFORE OUR FUTURE
BUSINESS SUCCESS. ‘’
 RECOMMENDATION

 By visiting their company we have learnt

that organization should be properly
planned , organized , lead & control to be
competitive in today’s world
THANK YOU

Q/A