INTERPERSONAL

RELATIONSHIP..
BY GROUP 2
HARI CHANDANA (191123)
MAHA LAKSHMI (191125)
SANHITH REDDY (191127)
MAHESH (191130)
APOORVA (191131)
SHASHANK (191132)
NARENDRA (191135)
AARUSHI (191137)
DHEERAJ (191139)
PRUDHVI RAJ (191142)
 DEFINATION :

Interpersonal relationship refers Interpersonal relationship is also

to social and emotional defined as the close association
interaction between two or more between the individual who
individuals in an environment. share common interest and
goals.
 IMPORTANCE OR PURPOSE :
• EXAMPLE : Interpersonal relationship for an
individual
• Personal growth and development.
• Establishing personal identity.
• Source of enjoyment.
• Sense of security.
• Interpersonal needs.
 Types of interpersonal
relationship :
• These relationships are basically classified based on
relational interaction and mutual expectation between
communicators.
• Some of them are..
• A) Friendship E) Brother and Sister
B) Family F) Professional relationship
C) Love G) Casual relationship
D) Marriage
 PHASES OF INTERPERSONAL
RELATIONSHIP :

ORIENTATIO STARTS WITH DEVELOPING A DURING THIS

TRUSTWORTHY PHASE VERBAL
N AN INITIAL RELATIONSHIP BY
ENCOUNTER CLARIFYING AND
PHASE : NONVERBAL
(ANY SORT OF DOUBTS , SHARING
CONVERSATIO PERCEPTIONS , COMMUNICATI
CONVEYING ON OCCURS.
N). NEEDS.
 Must avoid all the distractions for
the communication to be more
effective

Approaching and understanding

to perceive the feeling of other
person.
IDENTIFICATION
PHASE Identifying the problems and
helping others with the resources
available.

As these take place our feelings

as well as the listeners , boost up
and gives us a feeling of
belongingness.
EXPLOITATION PHASE:
We are supposed
In this the listener
to extend any
is made to
minimal
understand the
assistance needed
problem in all
to understand the
available ways.
problem.
Slowly we see that Finally the person
the listener starts is ready to deal
exploiting instead with the problems
of asking help. adequately.
 RESOLUTION PHASE :
• Starts with the termination of professional
relationship.
• No psychological dependence must persist
between them if its an outsider or not a well-known
relationship.
• The relationship must be terminated by just
maintaining a healthy and friendly relationship.
 SITUATIONAL
BARRIERS.

BARRIERS OF
INTERPERSON PERSONAL
AL BARRIERS .
RELATIONSHIP:

SOCIOCULTURAL
BARRIERS .
• SITUATIONAL PERSONAL SOCIO CULTURAL

BARRIERS : BARRIERS: BARRIERS:

• Large distance Fear of rejection Cultural diversity
• Lack of time Lack of honesty Language diversity
• Environmental interactions Feeling of insecurity Ethnic diversity

• Complex interactions In effective Social diversity

communication
 Transaction analysis:
• One basic approach to study interpersonal relations in an
organizational system is transaction analysis.
• It was introduced by ERIC BERNE.
• Transaction analysis is a technique used to help people
better to understand their own and others behaviour ,
especially in interpersonal relationships.
• It also deals with predicting and controlling interpersonal
relationships.
TRANSACTIONAL ANALYSIS IS PRIMARILY
CONCERNED WITH FOLLOWING :

Analysis of Analysis of
Analysis of Script
self transactio
ego states analysis
awareness ns

Analysis of
Game
life Stroking
analysis
positions
 SELF AWARENESS :
• Self awareness is an important concept , it describes the self
in terms of image , both conscious and unconscious.
• JOSEPH LUFT and HARRINGTON have developed a diagram
to look at ones personality including behaviours and
attitudes that can be known and unknown to self and known
and unknown to others
• This diagram is called JOHARI WINDOW.
• It comprises of 4 parts.
JOHARI WINDOW:
EXAMPLE :
 • Ego plays an important role in
human behaviour.
• Ego states are persons way of
thinking , feeling and behaving at
any time.
ANALYSIS
• There are 3 important ego states
OF EGO a) adult b)parent
STATES : c)children
• A person of any age have these
ego states in varying degree.
ADULT EGO STATE :
• The adult ego state is authentic , direct ,
reality based , fact seeking and problem
solving .
• The process of adult ego state formation goes
through ones own experiences and
continuously updating attitudes left over
from childhood .
• People with adult ego state gather relevant
information , carefully analyse it , generate
alternatives and make logical choices.
 PARENT EGO
STATES:
• Parent ego state means that the
values , attitudes , and behaviour
of parents become an integral part
of the personality of an individual .
These people tend to talk to people
and treat others like children.
• Characteristics are
a) Judgemental
b) Rule maker
c) Over protective
 CHILD EGO STATE :
• It is characterized by very immature
behaviour .
• The important features of child ego state
are
a) anxiety
b) depression
c) fear
d) dependence
 The heart of transactional analysis
is the study and diagramming of
the exchanges between two
parties

Thus where a verbal or non verbal

ANALYSIS OF
stimulus from one person is being
TRANSACTION responded by other person a
S: transaction occurs .
Transactional analysis can help us
to determine which ego state is
heavily influencing our behaviour
and the behaviour of the other
people with whom we interact
 DEPENDING ON THE EGO STATES OF THE PERSON
THERE MAY BE THREE TYPES OF TRANSACTIONS :

• COMPLEMENTARY TRANSACTIONS :
• Both people are operating from the same ego state . There
can be nine complementary transactions like
• Parent - parent transactions
• Parent - child transactions
• Parent - adult transactions etc…
 CROSSED TRANSACTIONS:
• A crossed transaction is one in which the sender
sends message on the basis of his ego state , but
the message is received by an unexpected ego
state
• Crossed communication should be avoided as far
as possible
• In these, a satisfactory transaction is not
accomplished.
ULTERIOR TRANSACTIONS :
• Two ego states within the same person but one
disguises the other one.
 CONCLUSION:
• With the help of interpersonal relationship there is
effective way of communicating with each other and by
knowing the ego state of people and anticipating their
behavior.
This Photo by Unknown Author is licensed under CC BY