Managing Diversity

Prepared by:

Waqas Hassan
BM 26546

Nigin Tahir
BM 26530
Diversity:

 Diversity is the sum total of the differences which make

individuals who they are, and their collective ability to
contribute to the goals of an organization.

 Basically diversity is more than just toleration differences

as well as on the base of culture.

 Acknowledging, recognizing, appreciating, valuing,

utilizing the unique talents and contributions of all
individuals.
Managing Diversity

Planning and implementing organizational

systems and practices to manage people so that
the potential advantages of diversity are
maximized while its potential disadvantages are
minimized”.
Managing diversity in the workplace

 Encourage employees to view co-workers as

individuals and judge them on their work, not on
personal factors.

 Encourage employees to work in diverse groups

appreciating to one and another in order to
attained organizational goals.
Problems in Managing Diversity

 Conflict
 Lifestyle Acceptance
 Gender
 Communication Gap
 Generation Gaps
 Disabilities
 Consistency
Steps include in Managing diversity in
the workplace.
 Emphasize communication:
Ensure that all employees understand your policies,
procedures, safety rules, and other important
information.

View employees as individuals: 

Avoid both positive and negative stereotypes
(label). Don’t make assumptions about employees
from different groups.
Steps include in Managing diversity in
the workplace.
 Encourage employees to work in diverse
groups. 

Base decisions on objective criteria: 

Expect all employees of all backgrounds to
meet required standards and perform to the
best of their ability. Don’t set different criteria for
different groups.
Steps include in Managing diversity in
the workplace.

 Be open-minded: 

 Increased diversity Skills.

 Alternative work arrangements.

 Attracting Employees.
The Bottom Line on Diversity

 Diversity leads to positive outcomes such as better firm

performance

 The key is that when a firm reaches true diversity,

subgroup conflict dynamics disappear as everyone begins
to view themselves as members of the same organization.
Individual Strategies for Dealing with
Diversity
 Understanding: one must
be clear on the nature
and meaning of diversity.
 Empathy: in an
organization, one should
try to understand the
perspectives of others.
 Tolerance: in an
organization, one should
be willing to tolerate
cultural differences.
 Communication: it can
only work if it is two-way.
Conclusion

 A diverse workforce is a reflection of a changing

world and marketplace. Diverse work teams
bring high value to organizations. Respecting
individual differences will benefit the workplace
by creating a competitive edge and increasing
work productivity. Diversity management
benefits associates by creating a fair and safe
environment where everyone has access to
opportunities and challenges.