PS6xxx and PS4xxx Series

Storage Array Field

Replaceable Units

Dell Storage
June 2010
Appendix D Objectives
• Upon completion of this section the student will
be able to:
– Identify the hardware components of the PS6000 and PS6500 Series
Arrays
– Explain how to remove and replace field replaceable units (FRUs) on the
PS5000, PS6000, PS6010, PS5500 PS6510 and PS6500 arrays

2
PS6000 and PS4000
Storage Arrays

3
16 Drive Chassis
Storage Array Hardware
The PS6000 series and PS4000 series have a bezel that covers the drives

The PS5000 and PS3000 look the same from the front but without the bezel

4
PS6000E, X, XV or SSD
SATA or Serial Attached SCSI (SAS) or Solid State Platform

 Fully Redundant & Hot

Swappable (5-9’s Availability)
– Controllers
– 16 disk drive bays
– Fans and power supplies

 High-end Components
– Four 1 GB network interfaces per controller
– 2 GB battery-backed memory (single controller
models)
– 4 GB total battery-backed mirrored memory
(dual controller models)

 Enclosure Monitoring System

– Component status
– Disk drive health
– Temperature

5
PS6010E, X, XV or SSD
SATA or Serial Attached SCSI (SAS) or Solid State Platform
 PS6010
 Fully Redundant & Hot
Swappable (5-9’s Availability)
– Controllers
– 16 disk drive bays
– Fans and power supplies

 High-end Components
– Two 10 GB network interfaces per controller for
iSCSI
– 1 dedicated 10/100 Mb Network management
port
– 2 GB battery-backed memory (single controller
models)
– 4 GB total battery-backed mirrored memory
(dual controller models)

 Enclosure Monitoring System

– Component status
– Disk drive health
– Temperature

6
 PS6000XVS and PS6010XVS
Serial Attached SCSI (SAS) and SSD Platform
 PS6000 Redundant & Hot Swappable
hardware
– Controllers
– Type 7 or Type10 depending on model
– 16 disk drive bays
– Eight 100 GB SSD disks
– Eight 450 GB SAS 15K disks
– Fans and power supplies

 Benefits
– Single RAID type – RAID 6 Accelerated
– Optimize performance of tiered application workloads,
such as virtual desktop or applications delivered as a
service
– Intelligent data placement across SSD and 15K RPM SAS
helps deliver excellent user responsiveness for tiered
workloads

 Enclosure Monitoring System

– Component status
– Disk drive health
– Temperature

7
PS4000E, X or XV
Serial Attached SCSI (SAS) or SATA Platform

 PS4000 Series
 Fully Redundant & Hot
Swappable (5-9’s Availability)
– Controllers
– 16 disk drive bays
– Fans and power supplies

 High-end Components
– Two 1 GB network interfaces per controller for
iSCSI
– 1 dedicated 10/100 Mb Network management
port
– 2 GB battery-backed memory (single controller
models)
– 4 GB total battery-backed mirrored memory
(dual controller models)

 Enclosure Monitoring System

– Component status
– Disk drive health
– Temperature

8
PS 6000- Rear View
Power plug, cable strain
relief, and on/off switch Control module 1 Operations panel

Power supply/ Control module 0 Power supply /

cooling module 1 cooling module 0
This is showing the PS 6000 lime green 4 port controller
9
Operations Panel and LEDs
 Warning Condition LED
– Monitors RAID Status
– Fan RPMs
– Component temperature
– Power supply
– Power supply fan
– Communications between controllers
– Hardware failure
 Error Condition LED
– RAID not functioning
– Temperature exceeds limit
– Fan tray not installed or failed
– Cache battery has less than 72 hours of charge
– Hardware failure
– Operations panel failed

10
Power Supply and Cooling
 Two power supplies per array Fan Array
 Power Supply/ Cooling LEDs DC AC
– DC Status
– OFF = Normal
– Orange = DC Power Failure
– Fan Status
– OFF = Normal
– Orange = Fan Failure
– AC Status
– OFF = Normal or No power
– Orange = AC Power Failure
– Array Status
– Green = Normal operation
– OFF = No Power

11
PS6000/ PS4000 Series Array
Installation Procedure
 Step One – Unpack the PS Series
Storage Array
 Step Two – Install the rack mount
hardware and Chassis
 Step Three – Install the chassis
into the rack
 Step Four – Connect the PS
Series Storage Array to the SAN

12
 PS 6000 and PS 6500 Type 7 Control
Module
 The Type 7 Controller
– PS 6000 chassis SATA/SAS
controller
– PS 6500 chassis SATA/SAS
controller
 No Single Point of Failure
 Redundancy control
– Enables Control Modules to
arbitrate to be active controller  Controller redundancy
on power-up – Must have physical cable connectivity
– Enables Control Modules to in both controllers to provide
monitor partner board where redundancy
change of partner’s state will
interrupt processor
 Write cache coherency
– Should active CM fail, – Redundant CM must maintain write
redundancy CM will become cache coherency with active CM
active CM

13
Type 7 Control Module Connectors and
LEDs
Four
1 Gigabit
Serial Port Gigabit Ethernet Ports Ethernet ports

Network Interface LEDs show

Control Module LEDs show which connection and transmit activity
module is active, errors, and if
caches are synchronized

Connected to Transmitting or
network receiving

14
 PS 6010 and PS 6510 Type 10 Control
Module
 The Type 10 Controller
– PS 6010 chassis SATA/SAS
controller
– PS 6510 chassis SATA/SAS
controller
 No Single Point of Failure
 Redundancy control
– Enables Control Modules to
arbitrate to be active controller  Controller redundancy
on power-up – Must have physical cable connectivity
– Enables Control Modules to in both controllers to provide
monitor partner board where redundancy
change of partner’s state will
interrupt processor
 Write cache coherency
– Should active CM fail, – Redundant CM must maintain write
redundancy CM will become cache coherency with active CM
active CM

15
Type 10 Control Module Connectors and
LEDs
Two
10 Gigabit
Serial Port 10 Gigabit Ethernet ports
Mgt
Ethernet
Port One10/100 Mb
Ports
Management Port

Control Module LEDs show which Network Interface LEDs show

module is active, errors, and if connection and transmit activity
caches are synchronized
Transmitting or receiving

Connected to network

16
 PS4000 Type 8 and 9 Control Modules
 The Type 8 and 9 Controller
– Type 8 (purple) only 2 gig of
memory with Compact Flash
– Type 9 (yellow) 2 gig of memory
with Micro SD card
 No Single Point of Failure
 Redundancy control
– Enables Control Modules to
arbitrate to be active controller  Controller redundancy
on power-up – Must have physical cable connectivity
– Enables Control Modules to in both controllers to provide
monitor partner board where redundancy
change of partner’s state will
interrupt processor
 Write cache coherency
– Should active CM fail, – Redundant CM must maintain write
redundancy CM will become cache coherency with active CM
active CM

17
Type 8 Control Module Connectors and
LEDs
Two
1 Gigabit
Serial Port Gigabit Ethernet Ethernet ports
Mgt
Port
Ports One
10/100 Mb Management Port

Control Module LEDs show which Network Interface LEDs show

module is active, errors, and if connection and transmit activity
caches are synchronized

Connected to Transmitting or
network receiving

18
PS 5000 and PS 3000 Control Modules
 Each controller type is identified by the label on
the front of the controller and color and have 3
one Gigabit ports
 PS 3000 Type 3 Controller
– SAS only controller
– Type 3 Controller – Blue
 PS 5000
– SAS only controller
– Type 4 Controller – Gray Type 4 Controller
– SATA controller
– Type 5 Controller – Green
 PS5500
 SATA Only
 Type 6 Controller – Gray with Red bar Type 5 Controller
 Type 3, 4 and 5 controller have 1 GB of battery
backed up memory while Type 6 has 2 GB
 Type 3, Type 4, Type 5 and Type 6 controllers
CANNOT be mixed within the same chassis
Type 6 Controller
19
Connecting the Array to a Network
Switch
 Between1-8 network
connections can be made
 Maximum of 4 network
connections will be active
 For availability reasons it
is recommended that a
minimum of two network
connections be made to
separate switches
 For dual CM
configurations, it’s
recommended that at
least one connection be
made on port 0 or 1 of
the redundant CM
20
Connecting an Array to a Console
 Always connect to the active control module
 You will initially connect to the array using the serial connection
to run the “Setup” program

21
PS6000 Series Storage Array

FRU - Remove and Replacement

22
Field Replaceable Units on the
PS6000, PS 5000 and PS 3000 Series
Array
 The field replaceable units for the PS Series
array are:
– Control module
– Control module micro-SD card, PS 6000 and 6500 only
– PS 3000 and PS 5000 use a compact flash card
– Power supply and fan assembly
– Disk assembly
– Chassis and mid-plane
– For mid-plane failures, the entire chassis/mid-plane assembly is
swapped

Please refer to the PS 6000 Hardware Maintenance guide for more

details before continuing

23
Replacing the Control Module

 The failed control module

should have its ERR LED red
or all LEDs black (no power
condition)

 Note that the replacement

control module will not have
a micro SD card or compact
flash card. You must use the
one from the failed control
module.

24
PS 6000 - Removing the micro SD card

Firmly push the card

into its housing to
release the spring
mechanism. The
micro SD card will be
partially ejected from
the housing.

Note:
PS 5000 and PS 3000 controllers
had compact flash cards

25
PS 6000 - Inserting the micro SD card

1.Align the
replacement micro
SD card so the arrow
on the card points
towards the housing.

2.Firmly press the card

into the housing until
it clicks into place.
Make sure you
cannot pull it out.
Note:
PS 5000 and PS 3000 controllers
had compact flash cards
26
Replacing a Power Supply and Fan
Assembly

27
Removing the Bezel to Replace a Failed Disk

Note:
PS 5000 and PS 3000 systems
3
did not have a bezel
28
Replacing a Failed Disk

29
PS6500 Series Storage Array

FRU - Remove and Replacement

30
Field Replaceable Units on the
PS6500 and PS 5500 Series Array
 The field replaceable units for the PS Series
array are:
– Control module
– Control module micro-SD card, PS 6000 and 6500 only
– PS 5500 uses a compact flash card
– Power supply and fan assembly
– Disk assembly
– Channel Cards
– EIP card

Please refer to the Hardware Guide for more details before continuing

31
Replacing the Control Module
1. Open each release latch by squeezing
the ends together

 The failed control module

should have its ERR LED red
or all LEDs black (no power
condition)

Note: The replacement control

module will not have a
micro SD card or 2.
compact flash card. You
3.
must use the one from
the failed control module 4.
and install it on the new
controller
Rotate each latch outward to
disengage the control module
Holding the latches slide the control
module from the slot
Place the control module where it will
be protected for electrostatic charge
32
Removing the micro SD card

Firmly push the card

into its housing to
release the spring
mechanism. The
micro SD card will be
partially ejected from
the housing.
Note:
PS 5000 and PS 3000 controllers
had compact flash cards
33
Inserting the micro SD card

1.Align the
replacement micro
SD card so the arrow
on the card points
towards the housing.

2.Firmly press the card

into the housing until
it clicks into place.
Make sure you
cannot pull it out.
Note:
PS 5000 and PS 3000 controllers
had compact flash cards
34
Replacing a Power Supply and Fan
Assembly
1. Squeeze the latches inward to
release the handle and rotate
the handle downward
2. For Removal; hold the handle
and slide the module out of
the slot
3. For insertion;
a. Hold the handle and
place a hand under the
module
b. Slide the module into the
slot until you detect
resistance
c. Rotate the handle
upward until it engages
and inserts the module
completely
4. Attach power cable and
straining relief

35
Replacing a Failed Disk
1. To identify the failed drive remove the bezel and
use the LCD to determine which disk has failed or
slide the chassis forward on it rails and remove the
top cover to expose the Disk Drives . The failed
disk drive will have a disk drive LED that has turned
yellow

4. For Removal; On the Disk

drive slide the handle latch
forward and slide the
drive out

5. For Insertion; Place the

new drive in the slot, slide
the drive in using the rails
and press the handle
down to latch the drive
into place

36
Replacing Channel Cards
1. Remove the bezel and using the front LCD and Hardware status
LEDs to determine which Channel Card has failed
2. Slide the chassis forward on it rails exposing the Channel cards
3. Locate the failed Channel card, using the LEDs on the card

4. For Removal; use the extraction /

insertion handles and slide the
Channel card out

37
Replacing the EIP card
1. Remove the bezel
2. Slide the chassis forward on it rails and remove the top cover to expose
the Disk Drives chassis outward
3. Using the LEDs on the EIP card to verify that the card has faulted

4. To remove; Release
the thumbscrew using
a Phillips screw driver
5. To install; use a Phillips
screw driver to tighten
the thumbscrew
6. Use the tab to remove
or replace the EIP card

38
PS6100 and PS4100
Storage Arrays

39
PS6100 / PS4100 Series Storage Array

FRU - Remove and Replacement

40
Field Replaceable Units on the
PS6000, PS 5000 and PS 3000 Series
Array
 The field replaceable units for the PS Series
array are:
– Control module
– Control module micro-SD card, PS 6000 and 6500 only
– PS 3000 and PS 5000 use a compact flash card
– Power supply and fan assembly
– Disk assembly
– Chassis and mid-plane
– For mid-plane failures, the entire chassis/mid-plane assembly is
swapped

Please refer to the PS 6000 Hardware Maintenance guide for more

details before continuing

41
Replacing the Control Module
 The failed control module  Press down on the orange release handle
should have its ERR LED red
or all LEDs black (no power
condition)

 Use the extraction handle to remove the

module.

42
PS 6000 - Removing the micro SD card
Note that the replacement control module will not have a micro SD card or compact
flash card. You must use the one from the failed control module

1. Locate the micro SD

card at the rear of the
Controller module

2. Firmly push the card

into its housing to
release the spring
mechanism. The micro
SD card will be partially
ejected from the
housing.

3. Remove the micro SD

card
43
PS 6000 - Inserting the micro SD card

1. Locate the micro SD

holder at the rear of the
replacement controller
module

2. Firmly push the micro

card into its housing

44
Identify a failed Power Supply
 The failed power supply should have an Amber Fault LED
, LED # 2

45
Replacing a Power Supply Assembly
• Turn off the power switches on the
power supply and cooling module.
• Disengage the hook-and-loop
fastener from around the power
cable.
• Remove the power cable.
• With your right hand, hold the
handle and push the orange release
latch to the right with your thumb

• Pull the module from the slot using

the power supply handle

46
Removing the Bezel to Replace a Failed Disk

47
Identifying a Failed Disk

The failed disk drive will have a

Power LED that is Amber

48
Removal of Failed Disk Drives

2.5 inch Disk drive removal 3.5 inch Disk Drive Removal

49
Installation of replacement Disk Drives
2.5 inch Disk drive replacement 3.5 inch Disk Drive Replacement

50