ORGANISATIONA

L BEHAVIOUR
WORK STRESS

SUBMITTED TO: SUBMITTED BY:

DR. LUXMI MALODIA NAVNEET KAUR (17)
 AGENDA
Extra Organisational Stressors
Individual and Group Stressors
Effects of Stress
Stress Coping Strategies
 EXTRA
ORGANISATIONA
STRESSORS
Family Problems
Personal Health Issues
Life crisis
Financial Difficulties
INDIVIDUAL
LEVEL
STRESSORS
Personality
Type
Role Overload
Role Conflict

•Role Ambiguity
•Task
Characteristics
•Personal Issues
PERSONALITY TYPE
TYPE A PERSONALITY TYPE B PERSONALITY
Competitive Relaxed
Time urgent Non-competitive
Hostile and Easy going
aggressive
Ambitious
Impatient
Fast talking
ROLE OVERLOAD
ROLE CONFLICT
ROLE AMBIGUITY
PERSONAL ISSUES
GROUP LEVEL
STRESSORS
PHYSICAL VIOLENCE AT
WORK PLACE
INTRA GROUP CONFLICT
CONSEQUENCES OF STRESS
MEDICAL BEHAVIOURAL PSYCHOLOGICAL
CONSEQUENCES CONSEQUENCES CONSEQUENCE

Heart Disease and Stroke Smoking Family conflicts

Backache and Arthritis Drug and Alcohol Abuse Sleep Disturbances

Ulcers Accident proneness Depression

Headaches Violence

Cancer Appetite Problems

Diabetes

Lung Disease
 EFFECTS OF STRESS
It affects performance adversely.
Stressed workers are less engaged, exhibit higher
absenteeism and are generally less productive.
High rate of turnover.
Burnout
BURNOUT
•It is a troublesome
outcome of stress.
•Burnout is a state of
mind resulting from
prolonged exposure to
intense emotional
stress.
•It manifests through
emotional exhaustion
and a combination of
negative attitudes.
 Emotional
Exhaustion

Personal, Job and Attitudinal and

Organisational Behavioural
Depersonalisation
Stressors Symptoms of
Burnout

Feeling a lack of
Personal
Accomplishment
STRESS MANAGEMENT

ORGANISATIONAL
INDIVIDUAL STRATEGIES
STRATEGIES
INDIVIDUAL STRATEGIES
MUSCLE RELAXATION
MEDITATION
 COGNITIVE
RESTRUCTURING
Identify the negative or irrational thoughts.
Replace these irrational thoughts with more rational
ones by reasoning and rationalising events and their
consequences.
TIME MANAGEMENT
PHYSICAL FITNESS
ORGANISATIONAL
STRATEGIES
REDESIGNING JOBS
SOCIAL SUPPORT
SYSTEM
JOB SHARING
TELECOMMUTING
Di Tre Scr Pre
ag at ee ve
no me ni nti
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