Professional Documents
Culture Documents
1996-2011
1981-1996 2011-Present
Global Delivery Model-
• A framework for co-creation & innovation
Infosys relies on processes to consistently
(“Building Tomorrow's Enterprise”)
deliver high quality solutions while executing
engagements from multiple locations • Re-configuring the global delivery model to
enhance client relevance and value
ACQUISITION
2018 2020
2015
2017 2019
Simplus
This acquisition, coupled with the acquisition of Fluido announced in
September 2018, further elevates Infosys’ position as an end-to-end Salesforce
enterprise cloud solutions and services provider, offering clients unparalleled
capabilities for cloud-first digital transformation.
Infosys acquired the stake in Stater N.V. through unit Infosys Consulting Pvt
Ltd and the transaction is expected to close in the first quarter of fiscal 2020.
This is in line with Infosys' strategy to strengthen its mortgage servicing
capabilities in Continental Europe.
Fluido and WONGDODDY
Fluido, is one of the largest and longest tenured independent Salesforce
Platinum Consulting Partners in Europe and an Authorized Salesforce Training
Delivery partner in the Nordics. Fluido brings to Infosys globally recognized
Salesforce expertise, alongside a world-class agile delivery process that
simultaneously simplifies and scales digital efforts across channels and
touchpoints.
WONGDODDY acquisition which is in accordance with the terms set out in the
agreement announced by the company in April brings globally recognized
creative talent and deep marketing and brand engagement expertise to Infosys.
Brilliant Basics and Skytree
This acquisition represents Infosys’ commitment to the expansion of a
worldwide connected network of Digital Studios. These studios are focused on
fulfilling the needs of our global clients for end-to-end
Digital Transformation solutions required to meet customer demand for next-
generation enhanced customer experiences. The addition of Brilliant Basics will
enhance the company’s expertise in the financial services, retail and telco sectors
across Europe and the Middle East.
The acquisition of Skava is part of Infosys’ strategy to help clients bring new digital
experiences to their customers through IP-led technology offerings, new automation
tools and unparalleled skill and expertise in these new emerging areas.
Kallidus Technologies
Infosys bought digital e-commerce services provider Kallidus for $120
million. It also made a $2 million investment in an air monitoring
startup.
By innovating new products and services. New products not only brings
new customers to the fold but also give old customer a reason to buy
Infosys Limited ‘s products.
By building economies of scale so that it can lower the fixed cost per unit.
Building capacities and spending money on research and development.
New entrants are less likely to enter a dynamic industry where the
established players such as Infosys Limited keep defining the standards
regularly. It significantly reduces the window of extraordinary profits for
the new firms thus discourage new players in the industry.
Bargaining Power of Suppliers
By building efficient supply chain with multiple suppliers.
By experimenting with product designs using different materials so that if
the prices go up of one raw material then company can shift to another.
Developing dedicated suppliers whose business depends upon the firm.
One of the lessons Infosys Limited can learn from Wal-Mart and Nike is
how these companies developed third party manufacturers whose
business solely depends on them thus creating a scenario where these
third party manufacturers have significantly less bargaining power
compare to Wal-Mart and Nike.
Bargaining Power of Buyers
By building a large base of customers. This will be helpful in two ways. It
will reduce the bargaining power of the buyers plus it will provide an
opportunity to the firm to streamline its sales and production process.
By rapidly innovating new products. Customers often seek discounts and
offerings on established products so if Infosys Limited keep on coming up
with new products then it can limit the bargaining power of buyers.
New products will also reduce the defection of existing customers of
Infosys Limited to its competitors.
Threats of Substitute Products or Services
By being service oriented rather than just product
oriented.
By understanding the core need of the customer
rather than what the customer is buying.
By increasing the switching cost for the customers.
INFOSYS value System
Client Value
Client value to surpass client expectations INFOSYS
consistently Value System
Leadership by Example
Leadership by example to set
standards in our business and
transactions and be an exemplar for
Integrity and transparency the industry and ourselves
Integrity and transparency to be
ethical, sincere, and open in all our
transactions
Fairness
Fairness to be objective and
transaction-oriented, and thereby
Excellence earn trust and respect
Excellence to strive relentlessly,
constantly improve ourselves, our
teams, our services, and products to
become the best
Technology as STRATEGY
Infosys is not only digitizing core areas,
but also combining all their services to
drive business outcomes for their clients
instead of merely selling technologies or
services.