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Organisational Behaviour - Introduction
Organisational Behaviour - Introduction
The consequences of poor leadership is poor
performance, poor returns on investment for
the share holders (for private sector) and poor
service delivery to the citizenly (for NGOs and
Governments
Leadership is closely related to behaviour in
organisations.
Effective leadership can modify and influence
behaviour for effective performance of
individuals and teams
1. Enhance the understanding of both
leadership and organizational behaviour
predictions of behaviour.
Organizational Theory
Focuses on the organisation as the unit of
scientific management
The rule of:
◦ Reason,
◦ Improved quality
◦ Lower costs
◦ Higher wages and higher output
◦ Labor-management cooperation, experimentation
◦ Clear tasks and goals,
◦ Feedback, training, mutual help and support,
stress reduction,
◦ Careful selection and development of people.
He was the first to present a systematic
study of interactions among job
requirements, tools, methods, and human
skill, to fit people to jobs both
psychologically and physically, and to let data
and facts do the talking rather than prejudice
or opinions
He advocates the use of
◦ Observation
◦ Measurement
◦ Experimentation
◦ Analysis
◦ Rationality
◦ Reasoning
As a chief instrument for developing
managerial systems
Father of scientific management
Principles
Mental revolution
Taylor held that the technique of determining work
standards, delimiting wasteful operations and differential
piece rate system of wage payment should benefit the worker
in form of higher wage payment and the employer in form of
higher production and this would result to a “mental
revolution” between ,management and workers
They would develop a cooperative rather than antagonistic
attitude towards each other
Saw man as an economic being - man is only
motivated by money
Saw that man can be programmed as a
•Cultivating
relationship with
diverse range of
people
category description Competencies
Social skills Handling emotions Influence
in respect to other
people Leadership
needed.
The critical or core IC are those
kneecap
Another psychologist whose work explains this
framework is B. F. Skinner.
Behavior