HRM AS PROCESS

FIGEN CAKAR, B.Sc., MSc

SUPERVISOR Dr.UMIT S. BITITCI

16 June 1999
 CONTENTS
•Research Objectives

•Research Methodology

•HRM Models from the literature review

•Other HRM Process Models

•My HRM Process Model

•Result from the questionnaire

 OBJECTIVES

• To study Human Resource Management (HRM) as a

process within manufacturing Industry. The research
will introduce the HRM Process Model developed and
compare it against other HRM Process Model.
Literature Review
Research Methodology
Compile Element of
HRM Processes and
Strategies
Develop Model
Create Model
Carry Out
Get
Data Collection Detailed Case Required
Study
Data

Analyse Data and find

answers to questions

Is Model an N
Appropriate
Representation?
Y

Conduct Broad Assess Validity of

Survey Model

Conclusion and
Result
 HRM MODELS
According to Legge we can identify 4 HRM models,
namely :

•Normative Model

•Descriptive-functional

•Critical-evaluative

•Descriptive-behavioral

Tyson has identified 3 HRM Models

•Descriptive Model

•Analytical Model

•Normative model
 HARD AND SOFT HRM

“Hard” HRM : This interpretation emphasises the quantitative, calculative and

business-strategy aspects of managing the headcounts resource in as “rational” a
way as for any other economic factor.

“Soft” HRM traces its roots to the human relations school and emphasises
communication, motivation and leadership. (Story , London, 1989)

Soft HRM Hard HRM

Employee as a resource Employee as a cost

“People” issues “Market” issues
Commitment (mutual) Compliance
Integration / co-operation Control
Qualitative / negotiation Quantitative / rational

(Ken Kamoche,1991)
 MICHAEL ARMSTRONG HRM PROCESS

Business Strategy

Internal Environment External Environment

HRM Strategy

Resourcing

Employee Reward Performance Human Resource

relations management management development

Performance
 STRATEGIC HUMAN RESOURCE MANAGEMENT PROCESS

Intended
Business
Strategy

External Organizational Strategic Strategic

Environment Specific Context HRM
Environment Context

Intended Realized
Human Human Outcomes
Resource Resource
Strategy Interventions

Environment Organization
C
“HRM PROCESS MODEL”
L
A
F MONITOR
MONITORIMPACT
IMPACT
MAKE
MAKEHRM
HRM IMPLEMENT
IMPLEMENT
I ON BUSINESS
ON BUSINESS
C
STRATEGY
STRATEGY HRM
HRM STRATEGY
STRATEGY RESULT
RESULT
I
c c c
A o o o
T n n n
t t t
I a a a
O i i i
N n n n
s s s

A Control HR
Set Control HR Monitor Impact on
C Set Inc.Planning, Monitor Impact on
Objective Inc.Planning, Business Strategy
T Objective Monitor,Utilization Business Strategy
Monitor,Utilization
I
V Recruit
Establish Recruit
EstablishCurrent
Current Assess
Monitor
MonitorImpact
Impacton on
I Capabilities Assess People
Capabilities Select PeopleSatisfaction
Satisfaction
T Select
I Train
Train Monitor Impact on
E Plan Educate Monitor Impact on
Plan Educate Manage Processes
S Develop Manage Processes
Develop

Manage HR
Negotiate Manage HR Monitor Impact on
Negotiate Performance Monitor Impact on
Budget Performance Operate Processes
Budget Inc.review,appraisal Operate Processes
Inc.review,appraisal

Manage
Manage Monitor
MonitorImpact
Impacton
on
Redeployment
Redeployment Support
SupportProcesses
Processes
Figen Cakar, Center for Strategic Manufacturing, 1998
 RESULT FROM THE QUESTIONNAIRE

QUESTION
Do you agree that the “HRM Process Model” should exist in an organization?

RESULT
9/10 companies agreed
1/10 gave no comment

QUESTION
Should the activities included in the process model be part of HRM process?

RESULT
9/10 answered YES
1/10 gave no comment

QUESTION
Do you agree the model is complete?

RESULT
6/10 answered YES
4/10 answered NO
 RESULT FROM THE QUESTIONNAIRE

QUESTION
Do you agree with the classification of activities?

RESULT
9/10 agreed
1/10 gave no comment

QUESTION
Do you agree with the title of each activity?

RESULT
6/10 answered YES
3/10 answered NO
1/10 gave no comment
RESULT FROM THE QUESTIONNAIRE

QUESTION
Do these activities exist in your organization?

RESULT
4/10 answered YES
6/10 answered ``Some & Most of them’’

QUESTION
Are these activities formal activity in your organization?

RESULT
1/10 answered YES
2/10 gave no comment
7/10 of answers are “Some & Most of them”
RESULT FROM THE QUESTIONNAIRE

ACTIVITY YES FORMAL

Set Objective 10/1 4/10

0
Establish Current Capabilities 9/10 5/10

Plan 10/10 5/10

Negotiate Budget 8/10 6/10

Control HR 7/10 4/10

Recruit Assess Select 9/10 6/10

Train Educate Develop 5/10

9/10
ACTIVITY YES FORMAL

Manage Redeployment 9/10 5/10

Manage HR Performance 9/10 5/10

Monitor Impact On Manage Processes 7/10 3/10

Monitor Impact On Operate Processes 8/10 3/10

Monitor Impact On Support Processes 7/10 3/10

Monitor Impact On Business Processes 8/10 4/10

Monitor Impact On People Satisfaction 8/10 2/10

Literature Review
Research Methodology
Compile Element of
HRM Processes and
Strategies
Develop Model
Create Model
Carry Out
Get
Data Collection Detailed Case Required
Study
Data

Analyse Data and find

answers to questions

Is Model an N
Appropriate
Representation?
Y

Conduct Broad Assess Validity of

Survey Model

Conclusion and
Result