Is this assertion true for all types of

organizations? Cite examples

“ORGANIZATIONS NEED
PEOPLE, and PEOPLE NEED
ORGANIZATIONS”
People tend to be very effective at
managing relationships when they
can understand and control their
own emotions and can empathize
with feelings of others.
(daniel goleman)
 Chris Hoffman graduated from college and was
excited to begin her new job as a sales
representative with IBM. The first few months at
work were extremely hectic for her. She
attended numerous formal training sessions,
learned about the wide array of products she
was to sell, and tried hard to understand the
complex and fluid nature of her new employer.
 Returning to her home late one night, she was too
confused to fall asleep immediately. Many questions
raced through her mind, based on her observations
at work in recent works: “Why are some of my
colleagues more successful than others? How can
we act as a team when we are working out of our
homes and interacting primarily through our laptop
computers?
 How will I ever learn to handle the stress of
meeting my sales quotas? Why doesn’t my
colleague Carrie cooperate with me when I ask
for her assistance? Why Does my manager ask
me for my suggestions, and then go about
without using my input? How is the new ‘IBM
culture’ different from the old one? Any why is it
constantly changing anyway?”
 How will I ever learn to handle the stress of
meeting my sales quotas? Why doesn’t my
colleague Carrie cooperate with me when I ask
for her assistance? Why Does my manager ask
me for my suggestions, and then go about
without using my input? How is the new ‘IBM
culture’ different from the old one? Any why is it
constantly changing anyway?”
Examine the following Statements Carefully. Assess
each situation according to the degree to which you
believe a potential EP is inherent in it.

Scale
NO EP EP
0 1 2 3 4
A manager, following the law of individual differences,
allows her six employees to establish their own
starting times for work each day.

Scale
NO EP EP
0 1 2 3 4
A supervisor finds that members of a certain minority

Scale
NO EP EP
0 1 2 3 4
 1. I thoroughly
understand the
nature and definition
of organizational
behavior.
Good description Poor description
10 9 8 7 6 5 4 3 2 1
 2. I can list and
explain the four
primary goals of the
organizational
behavior.
Good description Poor description
10 9 8 7 6 5 4 3 2 1
 3. I feel comfortable
explaining the
interaction between
theory, research, and
practice in OB.
Good description Poor description
10 9 8 7 6 5 4 3 2 1
 4. I am fully aware of
the ways in which
people act on the
basis of their
perceived world.
Good description Poor description
10 9 8 7 6 5 4 3 2 1
 5.I believe that most
employees have a
strong desire to be
involved in decision
making.
Good description Poor description
10 9 8 7 6 5 4 3 2 1
 6. I feel comfortable
explaining the role of
ethics in
organizational
behavior.
Good description Poor description
10 9 8 7 6 5 4 3 2 1
 7. I can easily
summarize the basic
nature of the
contingency
approach to OB.
Good description Poor description
10 9 8 7 6 5 4 3 2 1
 8. I can list and
explain each of
factors in the formula
for producing
OB.
Good description Poor description
10 9 8 7 6 5 4 3 2 1
 9. I can explain why
a systems approach
to organizational
behavior is
appropriate.
Good description Poor description
10 9 8 7 6 5 4 3 2 1
 10. I understand the
relationship among the
systems viewpoint,
behavioral bias, and the
law of diminishing returns
in OB.
Good description Poor description
10 9 8 7 6 5 4 3 2 1
 PEOPLE
•Individuals
•Groups

Environment STRUCTURE
•Government •Jobs
Organizational
•Competition •Relationships Behavior
•Societal pressures

Technology
•Machinery
• Computer HW & SW