The document discusses a methodology for career counseling that involves analyzing a client's requirements and needs, building rapport by creating a vision for their career dreams and goals, matching their interests and qualifications to suitable career options and highlighting the benefits, and closing the session by solidifying next steps. Key aspects include asking open-ended, closed-ended, rhetorical and alternative questions to fully understand the client's situation and perceptions, painting a picture of potential career paths to engage them, and addressing any doubts or concerns they may have.
The document discusses a methodology for career counseling that involves analyzing a client's requirements and needs, building rapport by creating a vision for their career dreams and goals, matching their interests and qualifications to suitable career options and highlighting the benefits, and closing the session by solidifying next steps. Key aspects include asking open-ended, closed-ended, rhetorical and alternative questions to fully understand the client's situation and perceptions, painting a picture of potential career paths to engage them, and addressing any doubts or concerns they may have.
The document discusses a methodology for career counseling that involves analyzing a client's requirements and needs, building rapport by creating a vision for their career dreams and goals, matching their interests and qualifications to suitable career options and highlighting the benefits, and closing the session by solidifying next steps. Key aspects include asking open-ended, closed-ended, rhetorical and alternative questions to fully understand the client's situation and perceptions, painting a picture of potential career paths to engage them, and addressing any doubts or concerns they may have.
movement and change are facts of life. You can aim at a DUCK and get it in your sights but the DUCK is always moving.
IN ORDER TO HIT THE DUCK,
YOU HAVE TO MOVE YOUR GUN QUICKLY.
YOU HAVE TO PLAY EVERY ANGLE
Enquiry CAREER COUNSELING
Enquiry Form
Requirement Analysis
Need Analysis
Premise creation, Paint a picture - Dream building
Match & give benefits
Close & order REQUIREMENT ANALYSIS It’s nothing but ‘listen and understand’ step forward, as we try to figure out what is the perceived requirement or perception of the candidate is.
People always have perceptions about some
industry, scope and career opportunities in that industry. They walk in as an enquiry to explore possibilities.
It does not require much strength to do things. It requires
great strength to decide what to do. NEED ANALYSIS Analyze the actual need, and / or Understand the perceived Requirement- The perceived interest of the candidate.
Read enquiry form carefully. Make points.
PROBE: Ask Questions
Open ended Questions
Close ended Questions Rhetorical Questions Alternative Questions
Smile as the moment you smile the tone gets relaxed.
Probing Open ended questions always open up the conversation. 5 ‘W’s and 1 ‘H’. This is to gain lots of information. Close ended questions request specific info and Yes / No answer. “Shall we begin now? Would you do that? May I come in?”
Rhetorical Questions where answer is assumed or is
understood. How would you pay, Mr.… By cheque or cash?
Alternative Questions to gain a decision. Would you
prefer tea or soft drink?
Ask questions and funnel it down.
PREMISE CREATION Premise creation is about foundation, ground work, base creation.
It is very important to build rapport with the
customer. Rapport building is the ability to form powerful common human bond and develop long term relationship with the customer.
It’s great to know that..,
That’s very thoughtful of you Mr.… Certainly, I can do that for you… Paint a Picture - Dream Building
Match requirement and
give benefits
Close and Order
Queries
Some people often ask:
Is there any scope for career in this field for me? Answer diplomatically by asking right questions. Are you well qualified? Are you prepared and ready to take on the challenges.
Do not get hit by the situation, always be prepared, be
ready for the situation and turn that into opportunities. Do not think ‘Am I cut out for it? Think, whatever you need to do, you will do your best.
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