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Ob12 Ab - Az.10st
Ob12 Ab - Az.10st
Understanding Work
Teams
Work Team
A group whose individual efforts
result in a performance that is
greater than the sum of the
individual inputs.
© 2007 Prentice Hall Inc. All rights reserved.
Comparing
Comparing Work
Work Groups
Groups and
and Work
Work Teams
Teams
E X H I B I T 10–1
E X H I B I T 10–1
Problem-Solving Teams
Groups of 5 to 12 employees from the
same department who meet for a few
hours each week to discuss ways of
improving quality, efficiency, and the
work environment.
• Task forces
• Committees
Virtual Teams
Teams that use computer
technology to tie together
physically dispersed
members in order to
achieve a common goal.
Characteristics
Characteristicsof
ofVirtual
VirtualTeams
Teams
1.1. The
Theabsence
absenceof
ofparaverbal
paraverbaland
andnonverbal
nonverbalcues
cues
2.2. AAlimited
limitedsocial
socialcontext
context
3.3. The
Theability
abilityto
toovercome
overcometime
timeand
andspace
spaceconstraints
constraints
E X H I B I T 10–3
E X H I B I T 10–3
E X H I B I T 10–4
E X H I B I T 10–4
= +
MINUS
E X H I B I T 10–5
E X H I B I T 10–5
Group Demography
The degree to which members of a group share a
common demographic attribute, such as age, sex,
race, educational level, or length of service in the
organization, and the impact of this attribute on
turnover.
Cohorts
Individuals who, as part of
a group, hold a common
attribute.