PRESENTATION

ON QUALITY
MANAGEMENT
SYSTEM

-PROCESS OF QUALITY CHECK

-POLICIES Presented by,
-CONTINUOUS IMPROVEMENT Debarghya Das
(18021141033)
WHAT IS QUALITY MANAGEMENT SYSTEM?

 A quality management system (QMS) is a collection of business processes focused on consistently meeting

customer requirements and enhancing their satisfaction.
 It is aligned with an organization's purpose and strategic direction.
 It is expressed as the organizational goals and aspirations, policies, processes, documented information and
resources needed to implement and maintain it. 
MANAGEMENT RESPONSIBILITY

 The G.M. is the head of the division ensures that employees at all level within their groups understand the goals
& objectives of programmes & circulars.
 Internal communication(Departmental metting,Notice board,Reviw meeting)
 Resource management
 Infrastructure
QUALITY OBJECTIVES:
OBJECTIVES TARGET ACTION PLAN RESPONSIBILITY REVIEW
Meet mutually agreed delivery 100% Plan and action by Production Engineer HOD-PE MONTHLY
scheduled of product as per the Department and follow up for timely
customer’s requirement completation of the task HOD-CS

Premature withdrawal of product <2% Investigation of premature failure of HOD-QUALITY QUATERLY

less than 2% products and review on implementation
of remedial measures

Customer satisfaction index of atleast 75% Monitoring and improving the HOD-CS MONTHLY
75% customer satisfaction index based on
feedback

Attend customer complaints within Within 72 hours Attending/Resolving customer by HOD-CS MONTHLY
72 hours liasioning with concerned department

Reduce the rejection rate to less than <2% Rejection analysis and implementation HOD-ALL MANUFACTURING MONTHLY
2% of remedial measures DEPT.

Promote the outsourcing 40% of Annual Investment Planning and Implementation to HOD-OS QUATERLY
achieve outsourcing target
PROCEDURE OF QUALITY CHECK:
After
the part
is If it fail
When a
After assembl the test
part is
getting After ed to its If the then the
Storage needed
Material update the required part part is
in a slip is
come to quality physical place pass the going Or else
charge raised
storage manager verificat non- test then for the part
feed that and the
shop go to ion done destructi further further is gone
part product
with its the store it goes ve work is inspecti for
number is gone
part to get to the inspecti going on for disposal
in their through
number the required on and on with rework
system physical
docume shop dimensi that part with a
verificat
ntation onal faulty
ion
inspecti slip
on is
done
POLICIES

 ISO 9001-2015
 AS9100C
PRODUCT LIFESPAN

Project TBO TTL

AL31FP 1000 Hrs 2000 Hr

THANK YOU