Greetings, Farewells &

Introductions
Proceso de servicio al usuario
Unidad regional central oriental
 GREETINGS
FORMAL INFORMAL RESPONSE MEANING
Good morning (Morning) Good morning Buenos días
(Morning)
Good afternoon Good afternoon Good afternoon Buenas tardes

Good evening Good evening Good evening Buenas noches

Good night (Night) Good night Buenas noches

(Night)
 FORMAL INFORMAL RESPONSE MEANING
Hello (Hi/Hey) Hello Hola
(Hi/Hey)
How are you? (How is it I’m fine, thanks Cómo estás?
going?) I’m great (Cómo va?)
I´m Good
I’m pretty
Good
I’m so so
I’m not so
good
I’m bad
 FORMAL INFORMAL RESPONSE MEANING
How are you (How are you I’m doing fine Cómo estás?
doing? doing?) Fine, thanks
I’m doing great
Great

How have you (How have you I have been Cómo has
been?) been?) fine, thanks estado?
I have been
great
I have been
not so good
FORMAL INFORMAL RESPONSE MEANING
(What’s up?) Nothing much (Qué pasa?)
(What’s going on?) Nothing much Cómo esta
Everything is ok pasando?
(What´s new?) Nothing new (Qué hay de
nuevo?)
(How is Everything is (Cómo va
everything?) fine todo?)
(How are things?) Things are ok (Cómo están
las cosas?)
(How is life?) Life is great (Cómo esta la
vida?)
 Good byes & Farewells
FORMAL INFORMAL RESPONSE MEANING
Good bye (Bye) Good bye Adiós
(Bye)
See you later (See you) See you Hasta luego
later (Nos vemos)
(see you)
See you See you See you Hasta mañana
tomorrow tomorrow tomorrow
See you soon (Catch you See you son Te veo pronto
later) (Catch you
later)
 FORMAL INFORMAL RESPONSE MEANING
Have a nice day (Have a good Have a nice Que tengas
one) day un buen día
(Have a
good one)

Have a nice Have a nice Have a nice Que tengas

morning/day/afte morning/day/aft morning/day/ una buena
rnoon/evening ernoon/evening afternoon/ mañana …
evening
Introductions

What´s your name?

My name is Michael
What´s your full name?
My full name is Michael Smith Williams
What´s your nickname?
My nickname is Mike
Introductions

Where do you live?

I live in New York City
Where are you from?
I am from The United States
How old are you?
I am 30 years old
Introductions

What is your ID-number?

My ID-number is 107640254
What is your phone number?
My phone number is 70653297
What’s your marital status?
I am single
Introductions

Nice to meet you

Nice to meet you, too
Please to meet you
Please to meet you, too
It’s a pleasure
The pleasure is mine
Good byes/Farewells

It was nice talking to you

It was nice talking to you, too
Great to meet you
Great to meet you, too
Nice to meet you
Same here