The Gaming

Industry
Hotel De Paris Monaco
Monte Carlo
Trump Taj Majal- Las Vegas
Venetian Macau
Bellagio- Las Vegas
Resorts World Sentosa
 The Gaming Industry
• Provides new labor opportunities for
the tourism industry.
• Casinos are essentially part of the
Entertainment Industry too.
 Casinos
What are Casinos?
– A facility which houses and
accommodates certain types of
gambling activities.
– Casinos are most commonly built near
or combined with hotels, restaurants,
retail shopping, cruise ships or other
tourist attractions.
– Also known for hosting live
entertainment events, such as stand-up
comedy, concerts, and sporting events
 Casino Operations
• Table Games
– Involve betting between the casino and
its customers.
– Players place their bets on the table as
part of the game
 Casino Operations
• Card Games
– Revolve around wagers of money.
– Involve players betting against each
other or against the house (Casino)
– Poker, Black Jack
 Casino Operations
• Slot Machines
– Operated by inserting coins into a slot
and pulling down its long handle.
– Winnings depend on the combination
made on the machine.
 Casino Operations
• Internet Gaming/E-games
– Online casino games

• Bingo
– Game of chance where each player
has one or more cards printed with
differently numbered squares assigned
under the bingo letters.
– Players mark the numbers called.
– First player to complete a row of
numbers wins
 Casino Operations
• Race or sports books
– Casinos take percentage on the
amount of bets made by players in
internet gaming.
 Who are the People in
Casinos?
• Casino Manager
– Responsible for the overall operation of
the casino’s table games
– Monitors game operations and ensures
that rules are followed
– Observe players behavior for signs of
cheating
– Resolve customer and employee
complaints
– Greet customers and secure guest
feedback
 Who are the People in
Casinos?
• Pit Manager
– Responsible for the operation of table
games and designation of required
personnel in a specific pit
• Pits: specific tables in a designated location
in the casino

• Pit Clerk
– An entry level position.
– Works in thepit area where the main
activities of the casino occur
 Who are the People in
Casinos?
• Floor Person
– Works under the supervision of the pit
manager
– Supervises the play of games at
numerous tables and to ensure that no
house rules are broken.
 Who are the People in
Casinos?
• Dealer
– Directly operates and conducts the
game in his/her assigned table.

• Security officers
– Roam the vicinity of the casino to
ensure the safety of the guests.
– Typically stationed at the entrance or
seen roving on the floor.
 Who are the People in
Casinos?
• Bankroll Custodian
– The person in charge of the central
banking function or casino bank roll.
• Bank roll: the working fund of cash and
gaming chips. Consists of coinage,
currency and gaming chips.

• Cage Manager
– Supervises the work of the credit manager,
who approves credit for casino customers
and the collection managers.
 Who are the People in
Casinos?
• Casino Cage Personnel

– Prepares cash banks and bank

deposits. Makes customer payouts and
changes customer winnings.
Revenue Centers of Casino
• Bingo
• Table games
• Slot machines
• Card games
• Other revenue centers include the
hotel operations which comprise room
letting, business center and the food
and beverage operations departments.
 Support Centers
• Human resources and training
department
• Room Sales
• Banquet Sales
• Marketing
• Finance
• Security
• Engineering and maintenance
 Philippine Setting
• The Philippine Amusement and
Gaming Corporation (PAGCOR)
oversees and regulates the gaming
industry that is a 100 percent
government-owned and controlled
corporation created in 1977 by virtue
of Presidential Decree 1067-A and
was amended to PD 1869 on July
11, 1983, later known as the
PAGCOR Charter.
 Gaming Facilities in the
Philippines
• There are 13 PAGCOR branches
• 25 exclusive PAGCOR clubs
• The branches offer in-demand
internationally recognized games lie
– Baccarat
– Black jack
– Roulette
– Craps
– Big and small
– Pai gow